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Recent guest reviews

Staff at the front desk rated a bit lower as they forgot our breakfast cards, didn't offer much other info and were not overly professional or friendly Valet staff and cleaning folks were friendly and hustling to get things done.

Valet parking is only option...$30 per day. Food fantastic and reasonable, drink prices high!

The rooms were very comfortable. The staff was excellant, and the resraurant and location were great. Also, the view was very nice.

Good location for historic downtown and East 4th St pedestrian street with good restaurants. Quality of room was average; WiFi didn’t work efficiently.

charged me extra 50$ once i got to hotel never once said anything before i paid for room still never got 50$ back

Close to the city center. Walk to most of downtown attractions.

It was clean and very close to a bunch of restaurants and things to do.

It was ok. Could have been cleaner. Breakfast have been better. Orbitz messed up the reservation.

The location was excellent, if you are looking to spend time down town. We walked all over with no problems. Hotel is great, staff were very nice with options on parking, where to go what to do.

Friendly, helpful staff and just an overall well run hotel. Super close to Progressive Field and all the bars/restaurants in the downtown area. Have stayed here before when it was owned by Radisson; will stay here again!!

Hotel is within walking distance to Progressive Field, Rocket Mortgage, and many bars/restaurants.

Elevators were not working, no mini fridges in room

Older hotel needs updating but comfortable bed, linens and towels. Tight in the bathroom, toilet directly next to tub.

Staff were very nice. Out of stock in water at my floor

Huron Rd E Cleveland OH

Hotel highlights

  • Walking distance to Rocket Mortgage FieldHouse and Progressive Field
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Gateway District, Hotel Cleveland Gateway is within a 5-minute walk of Rocket Mortgage FieldHouse and within 15 minutes of other popular attractions like Progressive Field. This 3-star hotel has 142 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Hotel Cleveland Gateway's 142 rooms are air-conditioned and provide coffee makers, free bottled water, and phones. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Hotel Cleveland Gateway, guests have access to a fitness center, free WiFi in public areas, and conference space. Valet parking is offered for USD 29.00 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and express check-in.

Room options

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 2 Double Beds | Sleeps 2

Room, 1 King Bed, Accessible, Bathtub (Mobility)

1 King Bed | Sleeps 2

Executive Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Hotel Cleveland Gateway

Everyone (69) Couples (50) Business (13) Family (21) Other (6) Friends (10)
4
Partner Couples

Staff at the front desk rated a bit lower as they forgot our breakfast cards, didn't offer much other info and were not overly professional or friendly Valet staff and cleaning folks were friendly and hustling to get things done.

By , from Northern Michigan on Nov 18, 2019

Review comment responded on Nov 23, 2019

We apologize for the disappointing service you received. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate that you brought this oversight to our attention, and we sincerely hope for another opportunity to exceed your expectations in the future.

4
Families

Valet parking is only option...$30 per day. Food fantastic and reasonable, drink prices high!

By on Nov 17, 2019

Review comment responded on Dec 1, 2019

Thank you Mel for sharing your feedback with us. We were delighted to hear that enjoyed your dinning experience in the Gateway Bar and Grill. We look forward to hosting you again and please feel free to ask any of our associates about alternative parking options in the area.

5
Partner Couples

The rooms were very comfortable. The staff was excellant, and the resraurant and location were great. Also, the view was very nice.

By on Sep 4, 2019

Review comment responded on Oct 9, 2019

Thank you for being our guest and for letting us know how we're doing! We're happy to here that you enjoyed your stay and we hope for the pleasure of hosting you again soon!

3
Partner Couples

Good location for historic downtown and East 4th St pedestrian street with good restaurants. Quality of room was average; WiFi didn’t work efficiently.

By on Sep 1, 2019

Review comment responded on Oct 8, 2019

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

1
Family with small children Partner Couples

charged me extra 50$ once i got to hotel never once said anything before i paid for room still never got 50$ back

By on Sep 1, 2019

5
Families

Close to the city center. Walk to most of downtown attractions.

By on Aug 31, 2019

Review comment responded on Oct 9, 2019

Thank you for being our guest and for letting us know how we're doing! We're happy to here that you enjoyed your stay and we hope for the pleasure of hosting you again soon!

5
Everyone

By on Aug 25, 2019

Review comment responded on Oct 9, 2019

Thank you for being our guest!

5
Everyone

By on Aug 24, 2019

Review comment responded on Oct 9, 2019

Thank you for being our guest.

5
Partner Couples

It was clean and very close to a bunch of restaurants and things to do.

By on Aug 20, 2019

Review comment responded on Oct 9, 2019

Thank you for taking the time to review your experience with us. We are pleased to hear that you enjoyed your stay. It's something our staff takes great pride in and we hope to have the pleasure of hosting you again.

4
Everyone

By on Aug 18, 2019

Review comment responded on Oct 8, 2019

Thank you for staying with us. We appreciate your feedback.

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