- Disliked: Cleanliness, staff & service, amenities
The check in process was lovely and the service was excellent. Unfortunately when we arrived at our room there was a young boy inside that told us his mom was a cleaner there and he was hanging out there waiting for her. The cleanliness in the room leaves a lot to be desired. Hairs, unclean floor, etc. The hot water in the shower did not work which was a bummer since I needed to shower before attending a wedding. After the wedding we arrived back at the room to find a cockroach climbing the door frame to the bathroom. Even though it had been a long day and after midnight, we packed up, got a refund and headed home for a 2+ hour drive.