SMELLY AND DIRTY
This was the most dated and dirty hotel I have ever seen. You should be ashamed to offer this as an option.
Pool was broken front desk computer was btoken soda/vending was broken pool was closed and that was why we stayed there for pool. Breakfadt was next to nothing and did not open til 730 we needed to check out by 715
Asked for wake up call at 5 we didn't get called. If we were catching a plane this would have been a serious problem. Set the alarm also but it didn't go off. There are no towel rakes or safety bars in the bathroom. Also bathroom isn't heated. The room had a refrigerator but no microwave. no mircrowave in office either.
los cuartos sucios, calefacción malísima mucho ruido no deja dormir , ofrecieron desayuno en la mañana y no dan lo que ofrecen no dieron desayuno, atención al cliente malísima
Located within 2 miles (3 km) of Samuel’s Grande Manor, Village Haven Inn is within 3 miles (5 km) of Elegant Builders Raceway Park. This 32-room motel has in-room conveniences like refrigerators, microwaves, and coffee makers.
Satisfy your hunger from the comfort of your room with room service.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Refrigerators, microwaves, and coffee makers are also standard.
Guests of Village Haven Inn enjoy free WiFi in public areas, coffee in a common area, and express check-in. Self parking is offered for USD 25 per night. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include express check-out, a TV in a common area, and a picnic area.
SMELLY AND DIRTY
This was the most dated and dirty hotel I have ever seen. You should be ashamed to offer this as an option.
Dear Guest, Thank you for your feedback! We regret your stay didn't go as expected. Your concerns have been noted and forwarded to our housekeeping team for improvement. We hope to serve you better in the future.
Pool was broken front desk computer was btoken soda/vending was broken pool was closed and that was why we stayed there for pool. Breakfadt was next to nothing and did not open til 730 we needed to check out by 715
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Asked for wake up call at 5 we didn't get called. If we were catching a plane this would have been a serious problem. Set the alarm also but it didn't go off. There are no towel rakes or safety bars in the bathroom. Also bathroom isn't heated. The room had a refrigerator but no microwave. no mircrowave in office either.
We are disheartened to hear that you were unhappy with the services and accommodation l, well work hard to further improve our offerings. Thank you for sharing your thoughts. Warm regards.
los cuartos sucios, calefacción malísima mucho ruido no deja dormir , ofrecieron desayuno en la mañana y no dan lo que ofrecen no dieron desayuno, atención al cliente malísima
Thank you for your review and comments regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.
Dear Eddie, Thank you for sharing your feedback. However, we apologize for the inconvenience faced regarding the cleanliness issue and the unpleasant smell. We will surely forward your valuable feedback to our housekeeping team for improvements. We hope to serve you better next time.