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Quality Inn Near American Consulate Ciudad Juarez

3.0 out of 5.0

Recent guest reviews

My husband and I had a great stay at the Quality Inn. The staff were very friendly and willing to help you in anything they can. My housekeeping lady was always on task and she kept our room cleaned... thank you Mrs. Armi...

Clean, well keep, great breakfast, nice pool and an amazing gym. Over all the service is amazing and the location it's perfect. There is plenty of restaurant and stores to go while you take care of business at the embassy!

Good location clean and nice rooms, nice pool and gym, nice bar at the pool, great restaurant in hotel grounds.

the beds aren't super comfortable but they are decent, the room was clean and the overall experience was a solid B+

Our stay a Quality inn was great I highly recommend it. The rooms an bathroom are very clean, staff is very nice/ friendly. Also everything is walking distance. The American Consulate is about 5 min away, Medical is about 8 min (the most) walking, huellas is about 4 min away everything is super close. We had brought are car but rarely even used it, we walked more, but if you were to go to Walmart or Soriana to buy some nic nacs you would need a car for that it's distanced away. Over all if I were to ever be in Juarez again I'd stay at Quality inn once again.

Nice clean hotel, walking distance from the consulate, amazing service, security 24h,great value

Staff, food , room very close the the American consul , very good I extreme recomendaria this hotel

Overall positive experience. The front desk and bell hops were great. Workout room could use some cleaning and need to get more keys for the treadmills. 5 machines and only 2 keys.

From the beginning it was a great experience as we had an issue with the Airline company so I had to check-in who days prior to my original booking. Not only did I received professional and courteous service but i was not only upgraded for the extra days that I booked at the last minute , but the days that I booked originally. They're awesome as they have taxi service that doesn't have a flat fee in which they only ask for a tip as trips to consulate and airport are quite pricy on other taxi services alone.

The hotel was a great location for immigration services. It was clean and had all of the amenities that you would need. The gym would be nicer if it had more equipment. The breakfast was only ok. Staff was friendly and I felt secure in the area. There was always security. The restaurant across the parking lot was a very nice and affordable for a for a fancier restaurant.

Had to stay there for a week we felt very safe and secure. Everyone was nice and whiling to help.

It was very clean the people were nice breakfast was good, cleaning crew were nice,

It was a good stay, very welcoming staff, good breakfast. Need cooking improvements in snack bar. Price is fair. Like it overall.

This hotel was within a 10 minute walk to the consulate and it is close to the clinics as well. Overall, it was a great choice and good value, staff was very friendly. The only things I did not like were the wireless service was very poor and the front desk charges you for almost anything they can charge for, like 2 pesos for a sheet of paper. Definitely, recommend this hotel if you plan to go to Juarez for your consulate appointment.

We booked a queen size bed we were given a full, however we were so exhausted we didn't bother to complain. Hotel was older carpet was filthy. The room and bed linen had a terrible smell. The linen appeared to not be changed from previous guests. There was used soap in the bathroom. We stayed a little over a week. I never saw housekeeping clean the bathroom with any type of cleaners. Had to wear my shoes in the room the carpet felt as if it had a layer of dirt,it would leave our socks/feet dirty. The only reason we did not move was because the room was pre-paid and we were limited on funds and weren't sure how soon the money would be returned to our account, or if it would be returned at all. The only plus was that the hotel was close to all our appointments and the staff was amazing. They were extremely helpful and accommodating.

Not what I expected for the high price. Everything they sell you. Even a photocopy :(

My husband and I had gone for an appt at American consulate the employees at the hotel where amazing! We were in room 400 therefore our internet sucked BUT onece we told them that we kept having problems with the wifi they moved up to room 416 which the wifi was sooooo much better, I was able to watch Netflix without a problem. They also have shuttle buses to take you to your appts. They also have a gym that you may go to, the gym is not on their facility but it is located in Juarez mall which is down the street from hotel, great gym!!! Just gets packed BUT during 3-5 it's not as packed. Overall my husband and j had a great stay! Flor is the name of one of the receptionist and she was great!!! Also for those going to Juarez don't believe what ppl about how bad Juarez is, it's actually not bad at all, my husband and I would walk around like we would in Chicago and we also took our Tahoe, take in mind driving in Mexico is not like driving in the U.S. They pretty much don't follow their street laws, of coins don't trust anyone but it's not as horrible as ppl make it seem.

Great hotel,great staff and location. The staff was very helpful during our visit, our room was clean and our child had fun by the pool, family friendly

The hotel it's very clean and the room and customer services are awesome. Customer service was there to help you if you had any questions. I will totally recommend it to my friends.

really good hotel, i recomed to my friends already and they were realy happy too thanks

Room options

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Queen 1 | Full 1 | Sleeps 4

Guest reviews for Quality Inn Near American Consulate Ciudad Juarez

Everyone (12) Business (34) Couples (20) Family (10) Other (5) Friends (1)
4

close to the american consulate

Everyone

My husband and I had a great stay at the Quality Inn. The staff were very friendly and willing to help you in anything they can. My housekeeping lady was always on task and she kept our room cleaned... thank you Mrs. Armi...

By on Oct 30, 2017

Review comment responded on Nov 3, 2017

Dear Guest: We thank and highly appreciate your comments. Feedback from our guest is very important to us and we will share it with our entire team. Comments will serve as stimulus for our staff to continue our efforts in maintaining the quality of our services. It is always a pleasure to receive comments. Fernando Sáenz General Manager Quality Inn Ciudad Juárez

5

perfect place

Everyone

Clean, well keep, great breakfast, nice pool and an amazing gym. Over all the service is amazing and the location it's perfect. There is plenty of restaurant and stores to go while you take care of business at the embassy!

By on Sep 15, 2017

Review comment responded on Sep 18, 2017

We appreciate your kind feedback and are very happy to see your were pleased with our services. Please have an excellent day!

4
Everyone

Good location clean and nice rooms, nice pool and gym, nice bar at the pool, great restaurant in hotel grounds.

By on Mar 6, 2017

Review comment responded on Mar 8, 2017

Dear DC: We thank and highly appreciate your comments and will share it with our entire team. Answers will serve as stimulus for our staff to continue our efforts in maintaining the quality of our services. We work hard to make our guests happy and appreciate your feedback! Fernando Sáenz General Manager Quality Inn Ciudad Juárez.

4

good hotel, clean and excellent location

Everyone

the beds aren't super comfortable but they are decent, the room was clean and the overall experience was a solid B+

By , from San Antonio, TX on Feb 8, 2017

Review comment responded on Feb 11, 2017

Dear Demian: We thank and highly appreciate your comments regarding your recent stay at our Hotel. People like you who kindly leave comments, keep us alert to improve our opportunity areas. We look forward to having the opportunity to serve you again and give you a better service. Fernando Sáenz General Manager Quality Inn Ciudad Juárez.

5

very nice hotel

Everyone

Our stay a Quality inn was great I highly recommend it. The rooms an bathroom are very clean, staff is very nice/ friendly. Also everything is walking distance. The American Consulate is about 5 min away, Medical is about 8 min (the most) walking, huellas is about 4 min away everything is super close. We had brought are car but rarely even used it, we walked more, but if you were to go to Walmart or Soriana to buy some nic nacs you would need a car for that it's distanced away. Over all if I were to ever be in Juarez again I'd stay at Quality inn once again.

By , from Austin Tx. on Dec 22, 2016

Review comment responded on Dec 31, 2016

Dear Gust: We thank and highly appreciate your comments and will share it with our entire team. Answers will serve as stimulus for our staff to continue our efforts in maintaining the quality of our services. We work hard to make our guests happy and appreciate your feedback! Fernando Sáenz General Manager Quality Inn Ciudad Juárez

5

nice clean hotel

Everyone

Nice clean hotel, walking distance from the consulate, amazing service, security 24h,great value

By , from seattle wa on Sep 29, 2016

5
Everyone

Staff, food , room very close the the American consul , very good I extreme recomendaria this hotel

By on Aug 21, 2016

4

excellent location near consulate.

Everyone

Overall positive experience. The front desk and bell hops were great. Workout room could use some cleaning and need to get more keys for the treadmills. 5 machines and only 2 keys.

By , from Chicago on Jun 19, 2016

5

great hotel

Everyone

From the beginning it was a great experience as we had an issue with the Airline company so I had to check-in who days prior to my original booking. Not only did I received professional and courteous service but i was not only upgraded for the extra days that I booked at the last minute , but the days that I booked originally. They're awesome as they have taxi service that doesn't have a flat fee in which they only ask for a tip as trips to consulate and airport are quite pricy on other taxi services alone.

By on Jun 18, 2016

4

great location for immigration services

Everyone

The hotel was a great location for immigration services. It was clean and had all of the amenities that you would need. The gym would be nicer if it had more equipment. The breakfast was only ok. Staff was friendly and I felt secure in the area. There was always security. The restaurant across the parking lot was a very nice and affordable for a for a fancier restaurant.

By , from dallas tx on May 18, 2016