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Pacific Palms Resort

4.0 out of 5.0

Recent guest reviews

Clean nice hotel friendly staff - Need to work on A/C as I makes a annoying squeeking noise

The hotel room I stayed was right above a central AC unit area. The equipment noise level was troubling.

The hotel was very nice, staff was excellent and very helpful, definitely would book again with them!

Room was cramped view was good but not enough space to move around comfortably.

This hotel has nice landscaping, nice interior and nice staff. Our room had great view of the city and the pool. However the guest rooms are equipped like decades ago.

Hotel needs to update with technology and provide a faster Internet Service.

When checking in front desk they have very rude customer service, other than that everything was great.

Just crappy overall experience I will neve. Come back here

Definitely going back and recommending to friends and family. Beautiful and excellent service.

The hotels location is very great. It has convenient parking, Golf field, pool and Jim. But the too is so small, not comparable to other four star hotels. But over all, I liked it. I would go back again.

It is a good hotel around this area. Nice view, good location,excellant food & facilities!

Room was nice and clean. Only thing that seemed dated was the comforter which we just placed on the floor. Room had nice view of the golf course and the swimming pool area was relaxing. The receptionist was nice enough to let us check-in around noon. The Hotel is located close enough to the freeway and was easy to find using GPS. I would stay here again. One thing that I wasn't very happy with is the fact that our room keys did not work the second day. But the hotel staff was nice enough to come up to our floor and bring us replacement keys. I had to make the call from the hallway phone and it took a few minutes for the staff to arrive and verify my name and room number.

Great service for a quick getaway for the weekend. Very good service and Facilities. Bathroom small otherwise everything else is great.

I like because is a nice hotel and the staff is friendly and is close the te event also is close to the shopping center

I prefer stay in north side of hotel room, but it was not available at the time I checkin. Hope I can book that selection..

The room is very clean. The view of golf area is great, and it is more quite compared to nearby hotels.

It was a very pleasant stay at this hotel. My fiancé and I were thrilled to have stayed in this resort. It was a very relaxing ambiance and the rooms were very clean.

Great room with golf course view! Restaurants were Excellent!

Beautiful hotel with an amazing view. Great, well cared grounds, pool and Jacuzzi Only drawback was traffic to get to it

This is an average resort. Nothing too special. Looks gorgeous from the outside though!

1 Industry Hills Pkwy City Of Industry CA

Pacific Palms Resort is located within a few miles (5 km) of Puente Hills Mall and Babe Zaharias Golf Course. This 292-room, 4-star resort has a golf course, a full-service spa, and 2 restaurants. Also close to this City of Industry resort are La Puente City Hall and La Puente City Park.


This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.


All of Pacific Palms Resort's 292 air-conditioned rooms provide balconies, minibars, and coffee makers. Guests can expect free WiFi and 42-inch LED TVs. Bathrooms have hair dryers, free toiletries, and bathrobes. Free weekday newspapers, safes, and phones are other standard amenities.

Property features

Guests of Pacific Palms Resort have access to a golf course, a full-service spa, and an outdoor pool. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a health club, a spa tub, and a sauna.

Room options

Executive Room, Mountain View, Executive Level

Full 2 | King 1 | Sleeps 4

Executive Room, City View, Executive Level

Full 2 | King 1 | Sleeps 4

Deluxe Room, City View

Full 2 | King 1 | Sleeps 4

Deluxe Room, Mountain View

Full 2 | King 1 | Sleeps 4