Butler Inn1.5 out of 5.0
Recent guest reviews
We are currently staying here and if I had the money, I would leave. The first clue should have been when I received a call at nearly midnight the day before our check in. The hotel called because they had our booking wrong and were wanting to charge us a no-show fee. They actually did charge my card two hours before calling ($298). They did not apologize. We arrived Sunday night around 10. The check in person presented me three receipts: the $298 charge from 10:00pm June 29, a second receipt June 30 for the same amount, and a third refund receipt. So they took nearly $600 out of my card. It took a few days for that extra $298 to credit my card. The room is nice except there is no phone, no TV guide, and no table to eat at (we have double beds and booked a 6 day stay). We ordered pizza for our toddlers and ourselves. The hotel owner called me and told me the pizza stain was hard to get out of the linens. Please explain to me where my kids are supposed to eat if there's no table to eat at. They are not eating on the floor. The front staff (who I actually believe are the owner and his wife) are rude, snotty, and entitled. They have a very unkind attitude toward my children (one who is autistic). I did not realize my children were such a problem. I have stayed in hundreds of hotels and this is the worst. The good reviews were why I stayed; this was a huge mistake.
Room is very clean and very helpful front desk staff and free wifi service Parking lot area is awesome. Housekeeping staff is very nicely and appreciated work. Weather is very clean and enjoyable summer in butler inn...!!! Thank you so much for your all advices.
The room and service was very much worth the price. Also, I could park right in front of my room which was the best part of the stay. I visited with my kids and they loved the room as well. I’ll come again for sure.
we take two 1 week vacations a year for more than 5 years now, I always book my rooms well in advance through booking.com. I have always paid the price quoted. until this place. I took my reservation confirmation paperwork in with me when I registered. The gal behind the desk overcharged me by almost $20. I called her out on it and showed her what I was supposed to pay and she pretty much blew me off. It was late and we were beat after driving for over 10 hours so we didn't feel like looking for another place to stay. I will be contacting booking.com to register a complaint about this place. to top it off, when I went to shower, there was mold in the bathroom. do not stay there.
The rooms were very nicely done. The beds were comfortable and the staff was amazing. Great stay. The owners are amazing. They went far beyond my expectations. I would definitely stay there again. Great little spot for a get away.
Great hotel, newly renovated rooms. Friendly staff. Easy check-in. Convenient to Miami University. Stayed for business. Quiet area. Would definitely stay again the next time I need a room in the area.
I came to town and ended up staying overnight unexpectedly. The staff was very professional and the room was very clean. I felt safe In my room and I would definitely recommend this place to anyone. Great Job!
Very good service!! Clean! The staff was always available at short notice. WiFi is high speed and really comes in handy. I enjoyed my stay! I have plenty of experience in staying at motel/hotels and this one was one of my favorites!
I found this place on Yelp and decided to check it out for a stay. The ambience and architecture were great and the staff was delightful. The newly renovated rooms very worth staying once. The beds are excellent, there is lots of space in the rooms.
I stayed here first time and I was impressed.very friendly manager Brand new renovated room with good price. Great customer service and hospitality, very nice location. will stay here next time for sure...
- Free WiFi in rooms and public areas
- Free parking
Located within 2 miles (3 km) of Miami University, Butler Inn is within 3 miles (5 km) of Black Covered Bridge. Each of the 30 rooms at this hotel includes a refrigerator, a coffee maker, and a TV.
A TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a refrigerator, a coffee maker, and an ironing board.
Butler Inn features free WiFi in public areas and a water dispenser. You can take advantage of free parking if you drive.
Reviews from Trip Advisor
6.0% of guests recommend this hotelTotal of 11 reviews