Check I was easy and the staff at the front desk were great. The room was clean and nice, however it would have been nice to have coffee or tea available in the room.
Location was great, right downtown and close to the conference center (5 min walking). The bed was comfortable, there were blackout curtains, and the room was nice and warm. Shower had poor pressure and was rather old, but it worked. My biggest complaint is that I had planned on taking advantage of the fitness center like I always do when I travel, and they don't open the fitness center until 8AM! There's no way for working people to get to use the fitness center. It should really open at 5AM, or just be open 24/7. This was a big disappointment, and I will look elsewhere for my next trip to Bilbao. It's that big of a deal to me. And when I called down to reception to inquire, there was not even an apology, nor a call back from a manager, which I requested. Disappointing. But if you don't care about the fitness center, then yes, this is a win.
Beautiful hotel with spacious well-appointed rom. Great location near futbol stadium and city center.
Internet was not good from our room 114. Very slow. On the bright side hotel convenient to walk to museums.
The hotel is super well located, close to the guggenheim museum. It was perfect for what we needed. Large bedrooms and comfortable beds. I would recommend it.
Bien ubicada, buena atención. Necesita algo de mantenimiento. No me gusto que tuviera un bar al lado, todos los días en la noche había mucha gente fuera del hotel.
Located in Bilbao City Centre, Hotel ILUNION Bilbao is within a 5-minute walk of Euskalduna Conference Centre and Concert Hall and within 15 minutes of other popular attractions like San Mames Stadium. This 3-star hotel has 176 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.
In addition to a restaurant that serves breakfast, there's also a tapas bar. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee weekdays from 7:00 AM to 10:30 AM.
Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Minibars, safes, and phones are other standard amenities.
At Hotel ILUNION Bilbao, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Self parking is offered for EUR 26 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, laundry facilities, and a water dispenser.
Check I was easy and the staff at the front desk were great. The room was clean and nice, however it would have been nice to have coffee or tea available in the room.
Location was great, right downtown and close to the conference center (5 min walking). The bed was comfortable, there were blackout curtains, and the room was nice and warm. Shower had poor pressure and was rather old, but it worked. My biggest complaint is that I had planned on taking advantage of the fitness center like I always do when I travel, and they don't open the fitness center until 8AM! There's no way for working people to get to use the fitness center. It should really open at 5AM, or just be open 24/7. This was a big disappointment, and I will look elsewhere for my next trip to Bilbao. It's that big of a deal to me. And when I called down to reception to inquire, there was not even an apology, nor a call back from a manager, which I requested. Disappointing. But if you don't care about the fitness center, then yes, this is a win.
Dear Guest, thank you very much for your review of your stay at our hotel. We are very sorry for not meeting your expectations. We work every day to improve in all services. Regards, Alvaro Díaz- Munío. Director.
Beautiful hotel with spacious well-appointed rom. Great location near futbol stadium and city center.
Dear Guest, thank you very much for your excellent opinion. This inspire us to continue working with enthusiasm. We would love to see you again in your next trip to Bilbao. Best regards, Alvaro Díaz-Munío. Manager.
Internet was not good from our room 114. Very slow. On the bright side hotel convenient to walk to museums.
We regret what happened during your stay.The opinions of our guests are very important to us, so we thank you that you have taken the writing your review. Best regards,
The hotel is super well located, close to the guggenheim museum. It was perfect for what we needed. Large bedrooms and comfortable beds. I would recommend it.
Dear Natalia, thank you very much for your great feeback about your stay in our Hotel. We hope to see you back soon. Best regards, Indira Nieri, Front Desk
Bien ubicada, buena atención. Necesita algo de mantenimiento. No me gusto que tuviera un bar al lado, todos los días en la noche había mucha gente fuera del hotel.
Estimado Ignacio, muchas gracias por valorar su estancia con nosotros. Estamos muy contentos de que haya disfrutado de su estancia con nosotros. Tomamos nota de sus comentarios para seguir mejorando nuestro servicio. Reciba un cordial saludo, Alvaro Díaz-Munío. Director.
Dear guest, We would like to thank you for assessing your stay at Ilunion Bilbao. We take note of your comments to continue improving our service. Best regards