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Ramada Plaza Chico

3.0 out of 5.0

Recent guest reviews

Disappointed that the remodel is still under way. Paid top dollar and this is my second stay AFTER the planned finish date. That said, the staff was wonderful and our room as promised For 11+ years and now parents to now 2 graduates of Chico St, BW is the best value in town

Room reserved not available when checking in, hotel and furniture are filthy, hair in dirty showers, stained upholstery, awful smelling, loud trashy bar in lobby, breakfast bar mediocre. Will never set foot in this hotel again.

Check in was poor. The computers were down, and the staff was not sufficiently trained to check someone in. Reserved the room on a credit card and told them I would pay with cash. Upon checkout I paid by cash and still ended up with a charge for $60.00 more than the booking price. In addition the in room refrigerator was not working, nor was the Ice machine on that floor. I contacted Josh at the front desk and asked for assistance. He was polite but unable to provide timely assistance for either issue.

It's an okay hotel in that it's clean, friendly, and quiet, however it's overpriced for what it is. The room was small and the decor beyond bland. On the plus side, the bed was comfortable. We had a stunning view of the rooftop of an adjoining building with a large number of ugly vents. But we weren't there for the view, thankfully. The A/C was massively noisy. We had to turn it off completely in order to get any sleep. The breakfast was utterly mediocre. So it didn't suck, but we expected more for the name and the price.

The shower did not have a shower curtain, the knob for the shower to pull out to switch from the tub to shower was broken off, the door did not lock.

easy to find, easy parking, quick check-in & check-out, CLEAN room/sheets/bathroom/towels. Nice shower pressure. Great pillows. Sloooooow wi-fi. Nice breakfast with great service. We were very happy & will return.

I think we got bug bites from this place. Not happy with the dated wallpaper bathroom, the sink didn't drain well, and limited breakfast.

There were roaches in our hotel room. Ick. Twice we saw huge roaches in the hotel room. Please clean this place up better.

The hotel was nice, Lobby was warm and friendly. Bathroom floor could have been cleaner. Bsthtub drain didn't work very well.

Hotel was nice and it was kept clean. I like that they have a small gym, a nice bar and pool. unfortunately, I did not have enough time to used them but I will definitely recommend this hotel for either business or family trips.

On business in the area regularly. First time at this hotel. Happily surprised ! Very friendly service and the in house restaurant offers very nice meals !

we had a group reservation needed a total of 9 rooms and needed one room before 3 for the artist that was performing we couldn't get it so the artist and others had to go find a hotel that can accommodate

Very nice place, friendly staff and very clean and quiet.

The staff were friendly. The room was clean. There was hot water and hardly any noise heard outside the room. I'd say it was a successful stay!

The Holiday Inn is right off the freeway easy to get to. The check in & out was easy. The person behind the desk was helpful with directions to downtown.

It's nothing spectacular but for the price it's very clean and in a good location. Our shower didn't drain, our remote didn't work but our beds were comfortable and the staff was helpful.

never stayed at a Holiday Inn before and was pleasantly surprised. the room was nice although in my opinion expensive. due to the rating of the other hotels in Chico and being the first week of school at Chico State I feel the prices were inflated.

The room is very clean, and the staff is very kind, but the furniture is old and the rate is too high.

This facility would not allow a reservation cancellation more than 10 days prior to the reservation date. There is also a ridiculous $30 charge for a pet although that information can not be found on their booking website. The personnel are rude and don't really care whether or not you even stay there.

Good location, friendly staff, perfect for our needed over night stay. Short, but sweet

685 Manzanita Ct Chico CA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within 2 miles (3 km) of Bidwell Mansion State Historic Park, Ramada Plaza Chico is within 3 miles (5 km) of National Yo-Yo Museum. This 3-star hotel has 172 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi. California State University-Chico is also 2.1 mi (3.4 km) away.


Dining

Free buffet breakfast is included with your stay. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 172 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find cable TV and stay connected with free WiFi. Free newspapers, hair dryers, and safes are also standard.


Property features

At Ramada Plaza Chico, guests enjoy an outdoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, 7 meeting rooms, and a conference center.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, Accessible, Non Smoking

Queen 1 | Sleeps 2

Room, Accessible, Non Smoking

Queen 2 | Sleeps 2

Guest reviews for Ramada Plaza Chico

Everyone (10) Business (8) Couples (5) Family (14) Friends (1) Other (2)
3

bw still under construction

Everyone

Disappointed that the remodel is still under way. Paid top dollar and this is my second stay AFTER the planned finish date. That said, the staff was wonderful and our room as promised For 11+ years and now parents to now 2 graduates of Chico St, BW is the best value in town

By , from Los Angeles on Jun 1, 2017

1

don't stay here

Everyone

Room reserved not available when checking in, hotel and furniture are filthy, hair in dirty showers, stained upholstery, awful smelling, loud trashy bar in lobby, breakfast bar mediocre. Will never set foot in this hotel again.

By , from Pasadena, Ca on May 22, 2017

Review comment responded on May 25, 2017

Thank you for your feedback. We take all suggestions into consideration and will address the appropriate departments. We strive for 100% guest satisfaction on our property and apologize that we did not accomplish this during your stay. In the future please know that reaching out to management during your stay so we can resolve anything not up to par immediately is always the best policy. Safe travels in the future.

2

overcharge

Everyone

Check in was poor. The computers were down, and the staff was not sufficiently trained to check someone in. Reserved the room on a credit card and told them I would pay with cash. Upon checkout I paid by cash and still ended up with a charge for $60.00 more than the booking price. In addition the in room refrigerator was not working, nor was the Ice machine on that floor. I contacted Josh at the front desk and asked for assistance. He was polite but unable to provide timely assistance for either issue.

By on May 22, 2017

Review comment responded on May 30, 2017

Thank you for taking the time to let us know about your visit. We are currently training new staff and appreciate your patience while we bring them up to speed. I'm sorry for any inconvenience this caused during your stay. Our management contacted you and addressed your concern over that charge and explained it was an authorization that included the $30 per night incidentals and not an overcharge. As discussed, that was never actually charged, but I apologize for the confusion. I will share your feedback with the maintenance staff who were working diligently as fast as they could to address any guest issue. Safe travels and I hope you choose to visit us again to allow us to show you the exceptional service that our new staff provides.

3

okay, but overpriced

Everyone

It's an okay hotel in that it's clean, friendly, and quiet, however it's overpriced for what it is. The room was small and the decor beyond bland. On the plus side, the bed was comfortable. We had a stunning view of the rooftop of an adjoining building with a large number of ugly vents. But we weren't there for the view, thankfully. The A/C was massively noisy. We had to turn it off completely in order to get any sleep. The breakfast was utterly mediocre. So it didn't suck, but we expected more for the name and the price.

By , from Bay area on Apr 5, 2017

Review comment responded on Apr 14, 2017

Thank you for taking the time to review our property. I am pleased to hear that your stay was quiet and enjoyable, and that our staff was friendly. We take all guest reviews into consideration and will be passing along your comments to the maintenance department so these issues can be addressed and fixed immediately. We hope to see you again in the future. Thank you for your business and safe travels.

3
Everyone

The shower did not have a shower curtain, the knob for the shower to pull out to switch from the tub to shower was broken off, the door did not lock.

By on Nov 29, 2016

Review comment responded on Dec 1, 2016

Thank you for taking the time to review our property. I am so sorry that the breakfast was not what you expected it to be. We are working all the kinks out as offering the full hot breakfast to all guests is a new amenity. We hope that you choose to stay with us in the future. Thank you for your business and safe travels.

5

great stay!

Everyone

easy to find, easy parking, quick check-in & check-out, CLEAN room/sheets/bathroom/towels. Nice shower pressure. Great pillows. Sloooooow wi-fi. Nice breakfast with great service. We were very happy & will return.

By on Nov 16, 2016

Review comment responded on Nov 29, 2016

Thank you for taking the time to review our property. I am so pleased to hear that you enjoyed your stay with us. I am glad that the staff was able to provide excellent customer service and that the property was clean and inviting. Thank you for your business and safe travels.

2

dated and dirty baseboards.

Everyone

I think we got bug bites from this place. Not happy with the dated wallpaper bathroom, the sink didn't drain well, and limited breakfast.

By , from San Diego on Aug 21, 2016

Review comment responded on Aug 25, 2016

Thank you for taking the time to review our property. We take all claims of bed bugs very seriously and will look into this. Thank you for your business and safe travels.

3

roaches... ugh!

Everyone

There were roaches in our hotel room. Ick. Twice we saw huge roaches in the hotel room. Please clean this place up better.

By , from s on Jul 26, 2016

Review comment responded on Jan 1, 1970

Thank you for taking the time to review our property. We apologize that you did not enjoy your stay. We will contacted pest control immediately. Thank you for your business and safe travels.

4

hotel had easy access to all areas of the city.

Everyone

The hotel was nice, Lobby was warm and friendly. Bathroom floor could have been cleaner. Bsthtub drain didn't work very well.

By , from Michigan on Jul 25, 2016

Review comment responded on Jan 1, 1970

Thank you for the 4 star review. We will pass along your comments to the housekeeping staff to ensure this doesn't happen again. Thank you for your business and safe travels.

5

accommodations

Everyone

Hotel was nice and it was kept clean. I like that they have a small gym, a nice bar and pool. unfortunately, I did not have enough time to used them but I will definitely recommend this hotel for either business or family trips.

By , from Fairfield California on Jun 14, 2016

Review comment responded on Jun 19, 2016

Lizzette, Thank you so much for your review of Ramada Plaza Chico! We are pleased to hear you had a clean and comfortable stay. We look forward to welcoming you back in the future!