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TownePlace Suites by Marriott Chicago Elgin-West Dundee

3.0 out of 5.0

Recent guest reviews

At my last stay I was charged all the money left on my credit card and kicked out of the hotel. After being moved from one room to another at 4:30am for toilet and tub problems, we were moved to another room whose toilet was also clogged.

Great value nice hotel. Room could of been a little cleaner there was hair all over the bathroom otherwise no complaints.

Good bed, lots of room, window opened easily. Stayed in room for the most the time. I messed up on my booking, thought I booked two nights. Told them to just book us again, they were sold out and they treated my true mistake most properly. We left immediately at there request--215 PM. with no fees. I was most grateful.

Terrific location along highway yet just outsite of Chicago craziness .

Always an enjoyabnke stay. The people are so friendly and helpful.

Stayed in this hotel for a wedding this past weekend...Staff was very friendly and attentive. Room was clean, exactly as described online. Would definitely stay here again!

THOUGH I PAID FOR THE RESERVATION THROUGH ORBITZ THE HOTEL CHARGED MY CARD A SECOND TIME. STILL TRYING TO GET CREDIT CARD CREDITED WITH EXTRA AMOUNT.

TownePlace was a great place to stay. The room was well appointed, the kitchennette very nice. We will stay here again!

I was expecting a plain hotel room and I got a suite with a full kitchen etc!

It was close to where we needed to be for our trip. The room on the top floor was more quiet than our first room on the second floor. The bedding was not up to the advertisement that hotel listed. The room was clean and the kitchen was nice. It could use more items, such as a blender, toaster.

2185 Marriott Dr West Dundee IL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located 2.9 mi (4.6 km) from Hemmens Cultural Center, TownePlace Suites by Marriott Chicago Elgin-West Dundee is within a 10-minute drive of Raging Buffalo Snowboard Ski Park. This 3-star hotel has 143 guestrooms and offers conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. Santa's Village and Grand Victoria Casino are also close to this West Dundee hotel.


Dining

Free continental breakfast is offered each morning.


Rooms

All 143 air-conditioned accommodations feature kitchens and space to spread out with dining areas and sitting areas. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and free newspapers are also standard.


Property features

Guests of TownePlace Suites by Marriott Chicago Elgin-West Dundee have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.

Room options

Suite, 2 Bedrooms

Queen 2 | Sleeps 6

Guest reviews for TownePlace Suites by Marriott Chicago Elgin-West Dundee

Everyone (5) Couples (3) Business (1) Family (1)
1

i was over charged and kicked out.

Everyone

At my last stay I was charged all the money left on my credit card and kicked out of the hotel. After being moved from one room to another at 4:30am for toilet and tub problems, we were moved to another room whose toilet was also clogged.

By , from Chicago on Nov 20, 2017

5
Everyone

Great value nice hotel. Room could of been a little cleaner there was hair all over the bathroom otherwise no complaints.

By on Oct 9, 2017

5

comfortable

Everyone

Good bed, lots of room, window opened easily. Stayed in room for the most the time. I messed up on my booking, thought I booked two nights. Told them to just book us again, they were sold out and they treated my true mistake most properly. We left immediately at there request--215 PM. with no fees. I was most grateful.

By on Aug 29, 2017

5

orbiz rate was fair for a great place to stay.

Everyone

Terrific location along highway yet just outsite of Chicago craziness .

By on Mar 14, 2017

5

nice hotel close to chicago.

Everyone

Always an enjoyabnke stay. The people are so friendly and helpful.

By , from Atlanta on Jul 18, 2016

5

wedding trip

Couples

Stayed in this hotel for a wedding this past weekend...Staff was very friendly and attentive. Room was clean, exactly as described online. Would definitely stay here again!

By on Sep 10, 2012

3

double billed

Families

THOUGH I PAID FOR THE RESERVATION THROUGH ORBITZ THE HOTEL CHARGED MY CARD A SECOND TIME. STILL TRYING TO GET CREDIT CARD CREDITED WITH EXTRA AMOUNT.

By on Oct 17, 2011

4

great place to stay

Couples

TownePlace was a great place to stay. The room was well appointed, the kitchennette very nice. We will stay here again!

By on Apr 23, 2010

4

great value for the price

BusinessTravelers

I was expecting a plain hotel room and I got a suite with a full kitchen etc!

By on Sep 27, 2009

4

my review of towneplace suites by marriott chicago elgin/west dundee

Couples

It was close to where we needed to be for our trip. The room on the top floor was more quiet than our first room on the second floor. The bedding was not up to the advertisement that hotel listed. The room was clean and the kitchen was nice. It could use more items, such as a blender, toaster.

By on Aug 24, 2008