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The Tremont Chicago Hotel at Magnificent Mile

4.0 out of 5.0

Recent guest reviews

I am compelled to write a poor review of this hotel due to the overwhelmingly terrible experience we had. We spontaneously decided to take few days off and go to Chicago for vacation. I didn’t have a lot of time, so I quickly booked this hotel late one night. I chose this one due to its location—as I always stay in a hotel within walking distance to major sights. First of all, my husband and I have stayed in 4-star hotels all over the world, and we can say for sure that this does not measure up to the standard of a 4-star hotel. Our first room was the most shabby and unsightly hotel room I’ve ever seen. The furniture was all scratched up, there was rotting, cracked bits of wood in places. The bathroom was outdated, gross, and the toilet was the most horrendous thing I have ever seen-a giant spaceship type of monstrosity. The room was as outdated and unsightly as can be. We got a view of the dumpsters. I called the front desk and asked to clarify if this is indeed a 4-star hotel, and told her that just about everything in our room is falling apart. I asked for another room—one with a normal toilet. She sent us to a different one, which was slightly better. It was still gross, and there was that same horrendous toilet and nasty bathroom. I called and told her this was much better but the toilet—which did hurt to sit on—was present here too. She said nothing else is currently available. We decided to just deal with it. No temperature control, room service, water. Poor service

My daughter and I stayed here in December 2016 for a shopping weekend. It's an older hotel with small rooms, but was clean and well maintained. Location is perfect, it was also nice having Ditkas restaurant attached so we didn't have to go out in the Sub-Zero cold for dinner!

Great boutique hotel in a fantastic location! Rooms were clean and comfortable. No issues at all!

Walking to everywhere downtown and close to El. Quiet rooms.

We LOVED this hotel! The bed was absolutely amazing. We walked every where, navy pier, soldier field, etc. and felt that the hotel was in a great location!

came for a sibling reunion - we all stayed at this Tremont --- nice to all be together and with Starbucks across the street!

Hotel staff was outstanding - location was perfect. Will definitely return.

The room was very clean but tiny. Bed was comfy and the hotel was quiet. Right off magnificent mile.

This was a last-minute, one-night stay booked at the Tremont for a Monday night. The online reservation was for a Queen bed, but we were upgraded to a very comfortable King bed upon check-in. The room size is just fine for one person, or a couple. The bathroom needed an update. Breakfast was $10 a person in the morning. It was good but could have been a better spread.

My husband & I travel frequently, and we're excited to find such a great deal on a hotel that was close to many of the places we wanted to see on our first visit to Chicago. I usually avoid tourist traps, but he magnificent mile was a good central location for us, and the Tremont was nice because it is tucked ba ck from mag mile by a block. Our room overlooked a beautiful Catholic Church/seminary, was good sized & clean. There were some amenities that need to be added (mini fridge!) and the bathroom needed updating, however overall we had a good experience. This trip was for leisure, so I will say that if you are in a hurry, there is one elevator that is quite slow. Go for oyster shooters, filet sliders & innovative drinks (their bloody was fantastic too) at Ditka's, which is attached to the hotel. Go across the street to Pane Caldo for wonderful, authentic Italian food.

The Tremont offers a great location next to Michigan Avenue shopping, restaurants, and transportation. The staff is friendly and service is quite good: if you need anything, it's there in 10 minutes. It's an old, established hotel that's been nicely updated and it's affordable. We visit and stay here yearly.

Great location. Great value, especially considering location. Thanks

We enjoyed our stay. We only stayed overnight and just needed a place to sleep after a wedding ceremony close by. The room was plenty sufficient for our needs. We had a pause in getting settled in our room as we had to wait 30-40 minutes until it was ready but everything went fine after that. Hotel valet parking was steep-$61-so we used a parking garage a block away ( plenty to choose from in the area). Continental breakfast served our needs. Staff was considerate and friendly. We would consider staying again.

You can't beat the location. Because it's attached to Ditka's you always have a dinner/lunch spot to go if you're just too tired to fight the crowds. The staff is very helpful. One of the two days we didn't receive maid service. The other strange thing is that this hotel does not offer two queen beds-only a king or queen which doesn't make it the best spot if you have children. I've stayed here twice and was told that anyway. The location is it's selling point.

The rooms were small, but the staff was very helpful. Great location.

The Tremont hotel is fine. The rooms are small but comfortable, if a little worn around the edges. The location was fantastic, just half a block from the Magnificent Mile and 2 blocks from the Contemporary Art Museum, which is why we were there. I can't complain.

Every thing is not bad. And the overall is good for this price and location.

Rooms felt a bit cramped, but location was really great.

We had the worst experience ever with the people in the room next to us. The profanity and noise level was out of this world and was starting at 4:00 in the afternoon. Obviously drinking going on as well as one paricular person with a regular loud voice. When we approached the desk clerk about it, nothing was done the first time. Not even a phone call to say someone had complained. I know that for sure because we could have heard the phone ring!! Luckily, we left around 5:30 for the evening and they were out of it by the time we came back. When we left the next morning, things were starting all over again. Not very soundproof walls in addition to the fact that the rooms must have at one time been a suite because of a single door between.

Very happy here at the Tremont. We always will stay at the Tremont every year that we visit Chicago.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for The Tremont Chicago Hotel at Magnificent Mile

Everyone (7) Couples (101) Business (29) Family (31) Friends (12) Other (24)
3

gross, unsightly, 3-star standards

Everyone

I am compelled to write a poor review of this hotel due to the overwhelmingly terrible experience we had. We spontaneously decided to take few days off and go to Chicago for vacation. I didn’t have a lot of time, so I quickly booked this hotel late one night. I chose this one due to its location—as I always stay in a hotel within walking distance to major sights. First of all, my husband and I have stayed in 4-star hotels all over the world, and we can say for sure that this does not measure up to the standard of a 4-star hotel. Our first room was the most shabby and unsightly hotel room I’ve ever seen. The furniture was all scratched up, there was rotting, cracked bits of wood in places. The bathroom was outdated, gross, and the toilet was the most horrendous thing I have ever seen-a giant spaceship type of monstrosity. The room was as outdated and unsightly as can be. We got a view of the dumpsters. I called the front desk and asked to clarify if this is indeed a 4-star hotel, and told her that just about everything in our room is falling apart. I asked for another room—one with a normal toilet. She sent us to a different one, which was slightly better. It was still gross, and there was that same horrendous toilet and nasty bathroom. I called and told her this was much better but the toilet—which did hurt to sit on—was present here too. She said nothing else is currently available. We decided to just deal with it. No temperature control, room service, water. Poor service

By , from California on Aug 29, 2017

5

perfect location off the mag mile

Everyone

My daughter and I stayed here in December 2016 for a shopping weekend. It's an older hotel with small rooms, but was clean and well maintained. Location is perfect, it was also nice having Ditkas restaurant attached so we didn't have to go out in the Sub-Zero cold for dinner!

By , from Mpls on Dec 21, 2016

5

excellent location!

Everyone

Great boutique hotel in a fantastic location! Rooms were clean and comfortable. No issues at all!

By on Oct 2, 2016

4
Everyone

Walking to everywhere downtown and close to El. Quiet rooms.

By on Sep 26, 2016

5

great hotel that is close to everything you need.

Everyone

We LOVED this hotel! The bed was absolutely amazing. We walked every where, navy pier, soldier field, etc. and felt that the hotel was in a great location!

By , from Dallas on Sep 10, 2016

5
Everyone

came for a sibling reunion - we all stayed at this Tremont --- nice to all be together and with Starbucks across the street!

By on Aug 22, 2016

5

quick business trip

BusinessTravelers

Hotel staff was outstanding - location was perfect. Will definitely return.

By , from SC on Aug 1, 2016

4

really close to the american girl doll store

Everyone

The room was very clean but tiny. Bed was comfy and the hotel was quiet. Right off magnificent mile.

By on Jul 15, 2016

4

comfortable one-night stay

Couples

This was a last-minute, one-night stay booked at the Tremont for a Monday night. The online reservation was for a Queen bed, but we were upgraded to a very comfortable King bed upon check-in. The room size is just fine for one person, or a couple. The bathroom needed an update. Breakfast was $10 a person in the morning. It was good but could have been a better spread.

By on Aug 9, 2015

4

first time to chicago

Couples

My husband & I travel frequently, and we're excited to find such a great deal on a hotel that was close to many of the places we wanted to see on our first visit to Chicago. I usually avoid tourist traps, but he magnificent mile was a good central location for us, and the Tremont was nice because it is tucked ba ck from mag mile by a block. Our room overlooked a beautiful Catholic Church/seminary, was good sized & clean. There were some amenities that need to be added (mini fridge!) and the bathroom needed updating, however overall we had a good experience. This trip was for leisure, so I will say that if you are in a hurry, there is one elevator that is quite slow. Go for oyster shooters, filet sliders & innovative drinks (their bloody was fantastic too) at Ditka's, which is attached to the hotel. Go across the street to Pane Caldo for wonderful, authentic Italian food.

By on Jul 21, 2015