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The James Chicago

4.5 out of 5.0

Recent guest reviews

Extremely pleasant experience. Breakfast not included in rate but a Starbucks is nearby

I enjoyed my stay at the James. The staff were extremely friendly and helpful. Although there were renovations going on, it wasn't a big deal and didn't affect my experience. I had a nice, spacious room. I appreciated the extra work space area which I really needed to get some work done. Great location near Magnificent Mile and close enough to other sites if you're willing to walk. Would definitely consider booking here again in the future.

This hotel is well maintained, the staff is hospitable, and it's located right near the "Magnificent Mile". There is also a great restaurant and bar located within the hotel. There's also a spa and gym on the lower level of the facility. A majority of the log the locale attractions are with in a 10 minute walk or 2 minute taxi commute.

The lobby renovation was a surprise. Part of the delight of the James Hotel Chicago is the stylish public areas. Wished the website or was sent a notice to that effect prior to booking, or even arrival. With the renovation, staff was very helpful with directions and orientation of the temporary facilities. The rooms were smaller than remembered from last time, but were in fair condition. Staff was great. Not all doorman were enthusiastic about moving the bags up to relocated lobby on 2nd floor, but who could blame them.

We were Leary about spending $65/night on valet parking, but the staff went above and beyond to make sure we were comfortable and felt at home. The valet was seamless and accommodating and made it worth the bite. Beautiful facility.

From the moment our car pulled up to the front of the hotel, the staff was super attentive to us at every corner the entire length of our stay. I have not had that often from hotels that don't charge an arm and a leg. Check-in was super easy and allowed us to check in early since they had a room available. Each time we entered and exited the hotel, we were greeted by a friendly employee. Despite the main lobby being under construction, it was not at all inconvenient using the temporary area/access.

We picked The James Hotel because of the proximity to Michigan Ave. The hotel is within walking distance of the magnificent mile, walking distance to the water tower, and the John Hancock building. The staff was great and so helpful. My kids loved the complimentary hot apple cider. The rooms were large and spacious. The only downside was the beds. The room had 2 full size beds. The room was large enough that 2 queen size beds would fit. I definitely would stay at The James again.

The rooms are comfortable. The staff is really friendly. The gym is very well equipped.

Great location, wonderful staff from start to finish. Our issue was the room furniture was very worn and uncomfortable. Likewise with the upstairs common areas.

The check-in was great.The concierge was helpful. The rooms are small, but comfortable. The bar inside the room vas pricey; so go down Traders Joe and get you a good bottle of wine.

We are frequent visitors to Chicago and we have found a new home away from home. The staff was great. The room was great. The workout facility was great. The location was perfect. We will be returning soon

Check in was friendly and efficient, I was able to check in early, always appreciated. Room was clean and comfy. Needs a bit of updating/repair in spots but overall was pleasant

i think your staff is wonderfulI i really enjoyed Sarah and Audrey in your hotel bar! Owning my own restaurants back in denver i know how important a good staff is! please let them know they made stay even better and look forward to seeing them on my next visit! You guys keep up the awesome job you all do!

We had s great time!!! Wonderful location! The staff was so friendly!!!! The beds were super comfy!!!! And room service breakfast was awesome!

This hotel's best attribute is its location and its staff. I contacted the staff to plan out my extended weekend with family in Chicago. They were responsive and very helpful. They have bikes available to guests and they have a very welcoming lobby area. The rooms could have been a little cleaner.

We arrived early and they held out luggage until our room was ready. The called us 3 hours before check in to let us know that the room was ready for us and allowed early check-in. Close to many cool places all within easy walking distance. Mini Bar and Room service was very pricey but i expected that. Maid service did a very nice job and worked around our schedule to make sure we had a clean room.

They pampered us with a bottle of champagne and chocolate strawberries for our wedding anniversary! Great service. Amazing location! One block from Michigan avenue. Nearby you have a starbucks, trader's joe, pizza uno, lawrys restaurant.

Stayed here for two nights on a business trip. Short walk to the heart of downtown, lots of great local restaurants and bars in the area. Very attentive staff and nice rooms.

Enjoyable. Great location. Not your standard chain hotel.

55 East Ontario Street Chicago IL

Located in Near North Side, The James Chicago is within a 10-minute walk of popular sights such as John Hancock Center and Tribune Tower. This 297-room, 4.5-star hotel has a full-service spa along with a 24-hour fitness center and free in-room WiFi. Centrally located in Chicago, the hotel is also a short walk from Chicago Water Tower and Wrigley Building.


Start each morning off right with full breakfast served for a fee. Savor a meal from the comfort of your room with 24-hour room service.


The 297 rooms are air-conditioned and have an array of amenities, including tablet computers, minibars, and coffee makers. Guests can expect to find free WiFi and 42-inch plasma TVs with cable channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free weekday newspapers, free bottled water, and safes.

Property features

Guests staying at The James Chicago enjoy access to a full-service spa, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 65 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a meeting room, a business center, and free use of bicycles.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Standard Room, 1 King Bed

King 1 | Sleeps 2

Loft, 1 King Bed

King 1 | Sleeps 4

Studio Suite, 1 Queen Bed

Queen 1 | Sleeps 3