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The Hyatt Lodge at McDonald's Campus

4.0 out of 5.0

The Hyatt Lodge at McDonald's Campus

4.0 out of 5.0

Recent guest reviews

We walked in the room and noticed dust balls on the pillows from the top headboard of the bed. It clearly has not been cleaned since they constructed the hotel. The heater did not work. We called the front desk and they sent a maintenance person. He was very pleasant I must say, however he informed us that the broiler didn’t actually start working until the outside temperature dropped below 65 degrees. So the heater / AC was only blowing cold air into our room. Our room was 67 degrees. We are from Florida and not accustom to the cold weather. Basically I just want to put the heat on, but instead I was shivering. The bathroom door handle was greasy and their was pieces of toilet paper around the toilet. The parking lot is across the road and not on the property which was a little inconvenient. You can vally your car for $15 though. I have stayed at many Hyatt properties but this one was very disappointing. Save yourself the headache and book somewhere else. I really wish we had.

Property needs to be revamp. Has much potential Good location

Beautiful location! The hotel was amazing and all staff were friendly. I will only stay here when anywhere near this area from now on.

Very relaxing stay lounge was quiet and cozy with the fireplace made it feel very comfortable

This was a pleasant surprise. Great location near mall. Beautiful surroundings. Very comfortable.

Excellent accommodations and very clean and comfortable.

Overall, it was a good experience. The check-in staff was very polite, respectful and considerate. The price was good. The hotel is situated in a very nice setting that was relaxing. While on a corporate campus, the area was wooded, quiet, clean and peaceful. A nice contrast after spending the day in the city as a tourist. The rooms were good, clean and practical. These are not big rooms, but enough room for three to spend a couple days. The bathroom was spacious and a step up in elegance. The interior areas of the hotel are nice. A nice design. The pool and workout areas are very nice, clean and spacious.

Comfortable stay, friendly staff, great access to dining and excellent location

Nice hotel room clean but no turn down service. I was disappointed when I went for breakfast and the coffee was served in a paper cup. The staff got annoyed when I requested a china cup. The coffee was horrible and old . I ordered a fruit cup and it had the refrigerator taste and was dry because it was left uncovered. So the next day I went to the bar to get a cappuccino thinking they would serve it in a china cup but they brought it to me in a paper cup. Also MacDonald's staff was training and the people attending where ruined. The guests was loud at night while returning to their rooms and loud in the morning going to their meetings. Some guests where sitting at the bar at night and where so drunk and swearing but hotel staff did not address their behavior. Now to the sheets on the bed. Since their was no turn down service, when I pulled the sheets back it exposed the mattress. The mattress cover was torn. Not what I expected to find. I searched at that point for bed bugs and was kind of of grossed out. When I asked the housekeeper in the morning to place toothpaste and mouthwash in my room when she made up the bed she said okay. When I returned that night she did not do what I had requested. Normally I bring these items with me but I was attending a funeral was traveling lite plus it was last minute. The morning crew was not respectful to the fact that people maybe still sleeping in their rooms or just want so down time. They where loud.

The facilities and pool are great. Location on Mac Donald's campus was nice surprise

Wonderful place to stay!Beautiful rooms,clean,dining there is outstanding!

I liked this place. Clean, friendly people, nice front desk folks, nice room, good food, beautiful grounds, convenient location.

Very nice hotel, I am not affiliated with the restaurant chain but they did a nice job with the association. Some humorous artwork here. The restaurant on location was not so great, I actually would have preferred they have a higher end McDonalds on location.

The location is spectacular. Nestled in an area with trails galore, it was a perfect get away. This Hyatt is on the campus of MacDonald's Hamburger University. While we didn't come here for a conference, it would have been a great venue for one. Staff was friendly and accommodating. The workout facilities were excellent. Bar and food were pricey, but overall good experience.

Very nice hotel! I appreciate the awesome room comfort (bed.. great). Great towels that actually are absorbent. What I didn't like... parking not close and valet is $12 a day... since parking is so far away, people are stuck with a charge they don't want. Handicap parking.. only two spots near the hotel entrance, that is not good. Lastly, charging for internet is penny pinching I think upscale hotels are petty to do this... internet is free at low budget places, it ought to be here as well. No continental breakfast.

The hotel was beautiful. The staff was very friendly and responded quickly to questions and requests. The grounds are lovely to walk around and my kids loved the big pool!

The hotel was very nice and clean. The pool is large and comfortable. The room service menu was limitied with very little appealing to my children. Our rooms service order was delivered and was not correct, when they staff delivered the correct order, it was not complete. I would go back but would make alternate plans for meals.

The room smelled, for a lack of a better term, "stale". McDonald's paraphernalia were everywhere in the hallways and a bit creepy imho. The room itself besides the smell was actually quite nice. A comfy bed and large flat screen TV. The internet is not free and even after paying $15 for the "Premium" internet, it was not fast by any standard. If you are planning on visiting Chicago, I would consider finding a hotel closer to the city. It easily took more than 40 minutes to get into the city without traffic (and yes, there will be a lot of traffic).

2815 Jorie Blvd Oak Brook IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Oak Brook Golf Course is within 2 miles (3 km) of The Hyatt Lodge at McDonald's Campus while other popular attractions such as Oakbrook Center Mall are within 3 miles (5 km). This 218-room, 4-star hotel has 2 restaurants, a full-service spa, and an indoor pool.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 11:00 AM.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with cable channels and pay movies. Beds sport premium bedding and the bathroom offers a hydromassage showerhead, a hair dryer, and free toiletries. Other standard amenities include a balcony or patio, an iPod dock, and a refrigerator.


Property features

At The Hyatt Lodge at McDonald's Campus, guests enjoy a full-service spa, an indoor pool, and a health club. Onsite parking is available, both free self and paid valet parking (USD 15.00 per night)—also useful is a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Room, 1 King Bed

King 1 | Sleeps 4

Room, 1 King Bed, Accessible

King 1 | Sleeps 4

Suite (Suite Parlor)

King 1 | Full 2 | Sleeps 4

Room

King 1 | Full 2 | Sleeps 4

Guest reviews for The Hyatt Lodge at McDonald's Campus

Everyone (10) Couples (8) Business (6) Family (5) Other (1) Friends (1)
2
Partner Couples

We walked in the room and noticed dust balls on the pillows from the top headboard of the bed. It clearly has not been cleaned since they constructed the hotel. The heater did not work. We called the front desk and they sent a maintenance person. He was very pleasant I must say, however he informed us that the broiler didn’t actually start working until the outside temperature dropped below 65 degrees. So the heater / AC was only blowing cold air into our room. Our room was 67 degrees. We are from Florida and not accustom to the cold weather. Basically I just want to put the heat on, but instead I was shivering. The bathroom door handle was greasy and their was pieces of toilet paper around the toilet. The parking lot is across the road and not on the property which was a little inconvenient. You can vally your car for $15 though. I have stayed at many Hyatt properties but this one was very disappointing. Save yourself the headache and book somewhere else. I really wish we had.

By on May 19, 2019

4
Family with small children

Property needs to be revamp. Has much potential Good location

By on Apr 3, 2019

1
Everyone

By on Mar 29, 2019

5
Everyone

Beautiful location! The hotel was amazing and all staff were friendly. I will only stay here when anywhere near this area from now on.

By on Jun 18, 2018

4
Everyone

Very relaxing stay lounge was quiet and cozy with the fireplace made it feel very comfortable

By , from ill on Jan 15, 2018

4

hyatt oak brook

Everyone

This was a pleasant surprise. Great location near mall. Beautiful surroundings. Very comfortable.

By , from new lenox, il on Jan 15, 2018

5
Everyone

Excellent accommodations and very clean and comfortable.

By on Oct 9, 2017

4

nice place, nice atmosphere.

Everyone
Pool

Overall, it was a good experience. The check-in staff was very polite, respectful and considerate. The price was good. The hotel is situated in a very nice setting that was relaxing. While on a corporate campus, the area was wooded, quiet, clean and peaceful. A nice contrast after spending the day in the city as a tourist. The rooms were good, clean and practical. These are not big rooms, but enough room for three to spend a couple days. The bathroom was spacious and a step up in elegance. The interior areas of the hotel are nice. A nice design. The pool and workout areas are very nice, clean and spacious.

By , from Michigan on Apr 6, 2017

4

great location

Everyone

Comfortable stay, friendly staff, great access to dining and excellent location

By , from Boston on Jan 13, 2017

3
Everyone

By on Nov 7, 2016

The Hyatt Lodge at McDonald's Campus

2815 Jorie Blvd, Oak Brook, IL 60523