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Red Roof Inn Chicago - O'Hare Airport

2.0 out of 5.0

Recent guest reviews

Outdated room and let me submit my review without having to write a paragraph

Tubs were dirty, no iron or board. Odd strangers hanging around parking lot. Just sad.

Ice machine did not work. No Pop Machine. They charged my card an additional $20.00 DEPOST & Then took it off when I Checked out (I hope they took it off) It was a cheap motel & I got what I paid for.

The desk person was very nice & accommodating. Everything else about the experience was awful. I booked this hotel because it was an "airport" location. We had a 12 hour layover in the Chicago Airport & needed a place to sleep. The hotel wasn't even close to the airport, so we had to spend $120 in taxi & Uber fees. We would have been better off using the transportation fees for a better hotel, closer to the airport. The room had visibly not been cleaned. There was debris all over the floor & on the sink counters. The bathroom was in very poor condition. As we were walking to our room, we walked past a woman crouched in one of the hallways, as well as a woman sitting outside smoking, wrapped in a towel, with a towel wrapped around her head. When we walked past the air conditioning condenser, there was a woman's jacket & a package of women's sanitary feminine wipes sitting on top of it. It appeared as if there was prostitution or something very shady going on. It was a very uncomfortable experience. I would never recommend this hotel to anyone.

quick check in, room was clean, bathroom - no issues. Maintenance and housekeeping did a good job. Maybe a TV remote control didn't look hi-tech due to scotch tape, holding the batteries, but management can fix this issue pretty easy.

We were in town for our sons navy boot camp graduation, we only needed a place to sleep for 2 nights with our daughter and this hotel served the need.

I got this hotel because I needed somewhere quick to stay since I flew in late however whenever I arrive to the hotel I checked in everything was OK but whenever they gave me my key card and I had to go upstairs which by the way had no elevator so I had to haul all my stuff upstairs and to my avail I walked into a filthy room. Trash still in the bin, beds a mess, I was absolutely horrified. The staff did give me A new room but I shouldn't have had to go back and request a new room because the first one that they gave me was dirty. Never have I ever had that kind of experience

I stayed as a late night check in taking a taxi from Ohare airport. Older motel style room with plenty of parking all around. The bed was comfortable, the AC worked, and bathroom clean. Walking distance to a gas station, Dennys, and bus stop was a plus. Good for the price.

Need more clean and drinking water, no wave machine ! Smell is not good .

The room was nice and big. Bed and furniture fine. Refridgerstir had no freezer and not leveled. Airconditioner was cold. The uce navhine for ny section was not working and 1 of the Dryers in laundry was not working. Only snack mavhine, no Soda or water vending machine. Denny's, and gas stsin acrosd street and Wal Mart and Meijer near by.

Room smelled bad, I got sick due to it, I checked out. Dirty to.

Whenever I need a place to stay in the Arlington area this is it. Clean, quiet, and a wonderful staff.

I called the Hotel a few days. Before my arrival. I had a few questions. The employee could have cared less about answering my questions. I picked up on this very quickly. I ended the conversation. I walked away thinking. I will think twice about booking here again.

The door key did not work. I had to get it redone three times. The toilet ran for about one hour after using it

But probably wouldn't stay there again. Smelly room a lil run down.

Nice enough Hotel and close to a Denny's ( where Hotel Guests get 10% off ), and a Guitar Center ( where you unfortunately get no. discounts whatsoever !!! )

Everything was great. The staff at the desk was nice and helpful. The hotel was clean. Bathroom was spotless. All the appliances worked. Beds were comfortable. Everything I wanted to do was in close proximity. The maids and cleaning staff were the best!

Check-in was quick and easy. Hotel is ok for short stays. I mainly use it if I have an early flight out of O'Hare or have early meetings in Chicago. Hotel room did not have a TV remote control. The hotel charged my credit card for $20 and had to call them to get a credit back to my credit card. They told that it was for late check-out but this was incorrect since I checked out very early in the morning. Also, I tried to use the ATM that's in the receptionist area and did not work. As I mentioned, I only use this hotel for very short stays.

Busy place on a busy street corner with a helpful friendly staff and a clean, comfortable room without an inflated price tag. After turning on the fan, we had no trouble with the noise. Thank you for providing an affordable yet comfortable place to sleep during our travels.

Had everything I needed. Nothing fancy but the staff was very friendly, room comfortable and plenty of grass for my dog. Very quiet. Definitely recommend this for a no frills stay.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Deluxe Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Red Roof Inn Chicago - O'Hare Airport

Everyone (49) Business (29) Couples (25) Family (17) Other (15) Friends (3)
2
Everyone

Outdated room and let me submit my review without having to write a paragraph

By on Nov 12, 2017

1

i paid for what i got!

Everyone

Tubs were dirty, no iron or board. Odd strangers hanging around parking lot. Just sad.

By , from Ohara Airport on Oct 27, 2017

2

what a dump

Everyone

Ice machine did not work. No Pop Machine. They charged my card an additional $20.00 DEPOST & Then took it off when I Checked out (I hope they took it off) It was a cheap motel & I got what I paid for.

By , from Arlington, IL on Oct 9, 2017

1

filthy room, 10 miles from the airport

Everyone

The desk person was very nice & accommodating. Everything else about the experience was awful. I booked this hotel because it was an "airport" location. We had a 12 hour layover in the Chicago Airport & needed a place to sleep. The hotel wasn't even close to the airport, so we had to spend $120 in taxi & Uber fees. We would have been better off using the transportation fees for a better hotel, closer to the airport. The room had visibly not been cleaned. There was debris all over the floor & on the sink counters. The bathroom was in very poor condition. As we were walking to our room, we walked past a woman crouched in one of the hallways, as well as a woman sitting outside smoking, wrapped in a towel, with a towel wrapped around her head. When we walked past the air conditioning condenser, there was a woman's jacket & a package of women's sanitary feminine wipes sitting on top of it. It appeared as if there was prostitution or something very shady going on. It was a very uncomfortable experience. I would never recommend this hotel to anyone.

By , from Buffalo, NY on Oct 4, 2017

5

no problems at all

Everyone

quick check in, room was clean, bathroom - no issues. Maintenance and housekeeping did a good job. Maybe a TV remote control didn't look hi-tech due to scotch tape, holding the batteries, but management can fix this issue pretty easy.

By on Oct 3, 2017

3

it was good on a budget

Everyone

We were in town for our sons navy boot camp graduation, we only needed a place to sleep for 2 nights with our daughter and this hotel served the need.

By , from phoenix az on Oct 1, 2017

1

literally walked into a filthy room

Everyone
Trash still full Messy beds

I got this hotel because I needed somewhere quick to stay since I flew in late however whenever I arrive to the hotel I checked in everything was OK but whenever they gave me my key card and I had to go upstairs which by the way had no elevator so I had to haul all my stuff upstairs and to my avail I walked into a filthy room. Trash still in the bin, beds a mess, I was absolutely horrified. The staff did give me A new room but I shouldn't have had to go back and request a new room because the first one that they gave me was dirty. Never have I ever had that kind of experience

By , from fort lauderdale, florida on Sep 21, 2017

3

good place for a nights rest.

Everyone

I stayed as a late night check in taking a taxi from Ohare airport. Older motel style room with plenty of parking all around. The bed was comfortable, the AC worked, and bathroom clean. Walking distance to a gas station, Dennys, and bus stop was a plus. Good for the price.

By , from Seattle on Aug 23, 2017

2
Everyone

Need more clean and drinking water, no wave machine ! Smell is not good .

By , from utica , mi on Aug 20, 2017

3

nit to bad

Everyone

The room was nice and big. Bed and furniture fine. Refridgerstir had no freezer and not leveled. Airconditioner was cold. The uce navhine for ny section was not working and 1 of the Dryers in laundry was not working. Only snack mavhine, no Soda or water vending machine. Denny's, and gas stsin acrosd street and Wal Mart and Meijer near by.

By , from Florida on Aug 19, 2017