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Reviews

3.9 / 5Good
653 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Gurnee Mills
    10 min walk
  • Popular Location
    Jump America
    18 min walk
  • Popular Location
    Six Flags Great America
    2 min drive
  • Airport
    Waukegan, IL (UGN-Waukegan Regional)
    13 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-25. Try updating your dates to see prices for your trip.

    About this area

    Gurnee

    Holiday Inn Gurnee Convention Center is located in Gurnee. Urban Edge Gallery and Genesee Theater are cultural highlights, and some of the area's attractions include Six Flags Great America and Tempel Lipizzans. Looking to enjoy an event or a game while in town? See what's happening at Waukegan BMX Track or Pleasant Prairie RecPlex.

    Popular Location

    What's nearby

    • Gurnee Mills - 10 min walk
    • Jump America - 18 min walk
    • Six Flags Great America - 2 min drive
    • The Button Room - 5 min drive
    • Gold Pyramid House - 5 min drive

    Getting around

    • Grayslake Prairie Crossing Station - 12 min drive
    • Chicago, IL (ORD-O'Hare Intl.) - 31 min drive

    Restaurants

    • Spice Restaurant – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner.

    About this property

    Holiday Inn Gurnee Convention Center

    Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free theme park shuttle. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 210 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find room service, premium bedding, and coffee makers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking
    Free RV/bus/truck parking
    Free area shuttle
    Free shopping center shuttle
    Free theme park shuttle

    Food and drink

    Buffet breakfast available for a fee daily 6 AM–10 AM: USD 15.95 per person
    1 restaurant
    1 bar
    Room service available

    Things to do

    Fitness center
    Indoor pool
    Spa tub

    Family friendly

    Dry cleaning service
    Free area shuttle
    Free cribs/infant beds
    Free theme park shuttle
    Indoor pool
    Laundry facilities
    Microwave
    Refrigerator
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    24-hour business center
    Meeting rooms
    Conference space (10000 square feet)

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Free cribs/infant beds
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathtub
    Free toiletries
    Hair dryer

    Entertainment

    Cable channels
    Pay movies
    Premium channels
    TV

    Food and drink

    Coffee/tea maker
    Microwave
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free newspapers
    Iron/ironing board
    Phone
    Safe
    5 - Excellent
    243
    4 - Good
    227
    3 - Okay
    103
    2 - Mediocre
    52
    1 - Poor
    28
    4.2
    Cleanliness
    4.1
    Service and Staff
    4.0
    Amenities
    4.0
    Property condition

    2/5

    • Disliked: Cleanliness, amenities, property conditions & facilities

    There was no coffee...never stayed in a hotel with no coffee...no k cups in the room or downstairs, we asked the front desk and he said "no coffee", which is esspecially surprising since it was -4 degrees in Chicago...When we first got to the room the bathroom floor was wet, and they never vacuumed the entire time.

    Stayed 2 nights in Feb 2020

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Hotel manager and hotels.com unwilling to resolve

    My flight leaving out of Vermont was cancelled 4 times on 2/7/20. I was unable to uphold my reservation due to a severe winter storm in Vermont. Due to this flight cancellation, I was unable to attend my grandfather’s funeral on Sat 2/8. Hotels.com attempted to contact the hotel manager, Jim Anderson, several times, but stated they were unable to reach him. I attempted to contact the hotel manager and he refused to take my call. He stated that it is the responsibility of hotels.com to resolve this matter. I still have not received my refund and neither hotels.com nor the hotel manager is willing to work with me. I have never received such substandard customer service. I will never work with Hotels.com again.

    Stayed 1 night in Feb 2020

    2/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Quite convenient and the rooms what clean staff were friendly and the rooms are connected if you choose a large room or if you have several family member with you you don't have to go outside to into the room you

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We were only here for a quick stay. The beds were comfortable, the room was clean and there was great food nearby.

    Stayed 2 nights in Jan 2020

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