I had booked a double queen bed room, when I arrived I was informed that they didn’t have that room available. BUT THEN THEY GAVE ME TWO ROOMS FOR THE PRICE OF ONE!!
Location was excellent and the room was spacious and clean. However, there was no housekeeping the whole week; we had to ask for even extra toilet paper; and the shower rod had a dip in it so that our shower curtains kept sliding into the middle.
It was close to home. We didnt have any problems with out stay. The hotel was quiet even though pet friendly.
Good budget and close to mall attractions. However, late at night there was no staff at front desk and my hotel room has not been cleaned in nearly a week now.
Staff was very accommodating! really my only complaint was that the cabinets in the kitchenette area were dirty. If you are a coffee drinker you can 'borrow' a coffee maker and mugs from the front desk - but the coffee they provide you is pretty gross.
All good it was a short stay they said they need a better breakfast and they need to clean the rooms more and I would stay there again
Great room for the price! Close to everything! Would stay here again.
My wife love it for her 30th bday the staff was great just wish the beds were not that firm
Only issue is the breakfast is hardly a breakfast. Very scanty.
It could have been better. Based on the pictures I expected better.
The single suite room was very clean and the rates for $69 on a Sunday night was quite reasonable. The hotel lobby is sparse so there's no real place to hang out, if desired.
waiting to get into my place
Located within 2 miles (3 km) of Marriott Theatre, Extended Stay America Select Suites Chicago Vernon Hills Lin is within 3 miles (5 km) of Northwestern Medicine. This 124-room hotel has in-room conveniences like kitchens, refrigerators, and microwaves.
Guests can expect free WiFi and flat-screen TVs with cable channels. Other amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
At Extended Stay America Select Suites Chicago Vernon Hills Lin, guests have access to free WiFi in public areas, express check-out, and laundry facilities. You can take advantage of free parking, along with a free area shuttle. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. Additional amenities include a picnic area, a vending machine, and barbecue grills.
I had booked a double queen bed room, when I arrived I was informed that they didn’t have that room available. BUT THEN THEY GAVE ME TWO ROOMS FOR THE PRICE OF ONE!!
Location was excellent and the room was spacious and clean. However, there was no housekeeping the whole week; we had to ask for even extra toilet paper; and the shower rod had a dip in it so that our shower curtains kept sliding into the middle.
Thank you for choosing to stay at Extended Stay America. We are glad to know you enjoyed the spaciousness and cleanliness of your room and that you loved our ideal location. However, we regret you were unaware of our housekeeping policy. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Thank you once more, and we hope to have the opportunity to host you again during a future visit. Sincerely, Hotel Management
It was close to home. We didnt have any problems with out stay. The hotel was quiet even though pet friendly.
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Good budget and close to mall attractions. However, late at night there was no staff at front desk and my hotel room has not been cleaned in nearly a week now.
Stephanie, thanks for being our guest. We are glad to read you liked the value we offer and taht our location was perfect for you needs. However, we do apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. If we did not communicate this properly at check-in, please accept our apologies. Your feedback has already been shared with our staff, and we will do our best to ensure your next stay is exceptional. We hope you consider staying with us again soon! Sincerely, Hotel Management
Staff was very accommodating! really my only complaint was that the cabinets in the kitchenette area were dirty. If you are a coffee drinker you can 'borrow' a coffee maker and mugs from the front desk - but the coffee they provide you is pretty gross.
awn, thanks for evaluating your visit to our hotel. We are pleased to read you liked our courteous service provided by our staff and had a comfortable stay with us. However, we offer our sincere apologies for the cleanliness issue. Your feedback is discussed with our housekeeping team for review and action. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
All good it was a short stay they said they need a better breakfast and they need to clean the rooms more and I would stay there again
Thank you for your reviewing your stay at Extended Stay America - Chicago - Vernon Hills - Lincolnshire. We are glad to see you enjoyed your overall time with us. We also appreciate your observations and have taken a note of it as we plan any future changes. It was a pleasure hosting you, and we hope you will choose us again in the future. Sincerely, General Manager
Great room for the price! Close to everything! Would stay here again.
My wife love it for her 30th bday the staff was great just wish the beds were not that firm
Only issue is the breakfast is hardly a breakfast. Very scanty.
It could have been better. Based on the pictures I expected better.
Thank you for being our guest at Extended Stay America. We are sorry we were unable to accommodate you in the room you booked but are happy to know you liked the suite we gave you. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management