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Recent guest reviews

Location was excellent and the room was spacious and clean. However, there was no housekeeping the whole week; we had to ask for even extra toilet paper; and the shower rod had a dip in it so that our shower curtains kept sliding into the middle.

It was close to home. We didnt have any problems with out stay. The hotel was quiet even though pet friendly.

Good budget and close to mall attractions. However, late at night there was no staff at front desk and my hotel room has not been cleaned in nearly a week now.

Staff was very accommodating! really my only complaint was that the cabinets in the kitchenette area were dirty. If you are a coffee drinker you can 'borrow' a coffee maker and mugs from the front desk - but the coffee they provide you is pretty gross.

All good it was a short stay they said they need a better breakfast and they need to clean the rooms more and I would stay there again

Great room for the price! Close to everything! Would stay here again.

My wife love it for her 30th bday the staff was great just wish the beds were not that firm

Only issue is the breakfast is hardly a breakfast. Very scanty.

It could have been better. Based on the pictures I expected better.

The single suite room was very clean and the rates for $69 on a Sunday night was quite reasonable. The hotel lobby is sparse so there's no real place to hang out, if desired.

waiting to get into my place

Other than no heat and I was quickly transfered to another room, for the price this was very nice. I was not aware that newer hotels like this have a stove top. But the maid needs to make ice as the is no common machine.

This was a very nice and comfortable hotel except for the loud noises that came through the air conditioner all night. I eventually turned off the are conditioner to open the window but the screen was popping off window so I had to close the window. Room got very warm then and I had to turn the noisy air conditioner back on. Staff working at time of check-in was very friendly, however the staff at time of check-out didn't know what she was doing and was not at all helpful.

Woodlands Pkwy Vernon Hills IL

Room options

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Extended Stay America - Chicago - Vernon Hills -Lincolnshire

Everyone (5) Couples (3) Business (1) Family (3) Other (3)
5
Partner Couples Family

Location was excellent and the room was spacious and clean. However, there was no housekeeping the whole week; we had to ask for even extra toilet paper; and the shower rod had a dip in it so that our shower curtains kept sliding into the middle.

By on Aug 28, 2019

Review comment responded on Aug 29, 2019

Thank you for choosing to stay at Extended Stay America. We are glad to know you enjoyed the spaciousness and cleanliness of your room and that you loved our ideal location. However, we regret you were unaware of our housekeeping policy. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Thank you once more, and we hope to have the opportunity to host you again during a future visit. Sincerely, Hotel Management

5
Family Family

It was close to home. We didnt have any problems with out stay. The hotel was quiet even though pet friendly.

By on Feb 22, 2019

Review comment responded on Feb 23, 2019

Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management

3
Everyone

Good budget and close to mall attractions. However, late at night there was no staff at front desk and my hotel room has not been cleaned in nearly a week now.

By , from Vernon Hills, Illinois on Oct 20, 2018

Review comment responded on Oct 21, 2018

Stephanie, thanks for being our guest. We are glad to read you liked the value we offer and taht our location was perfect for you needs. However, we do apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. If we did not communicate this properly at check-in, please accept our apologies. Your feedback has already been shared with our staff, and we will do our best to ensure your next stay is exceptional. We hope you consider staying with us again soon!  Sincerely, Hotel Management 

3

super staff. the room was ok

Everyone

Staff was very accommodating! really my only complaint was that the cabinets in the kitchenette area were dirty. If you are a coffee drinker you can 'borrow' a coffee maker and mugs from the front desk - but the coffee they provide you is pretty gross.

By , from Grand Rapids, MI on Jan 18, 2018

Review comment responded on Jan 19, 2018

awn, thanks for evaluating your visit to our hotel. We are pleased to read you liked our courteous service provided by our staff and had a comfortable stay with us. However, we offer our sincere apologies for the cleanliness issue. Your feedback is discussed with our housekeeping team for review and action. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management

5

it was good need a better breakfast

Everyone

All good it was a short stay they said they need a better breakfast and they need to clean the rooms more and I would stay there again

By on Jun 1, 2017

Review comment responded on Jun 3, 2017

Thank you for your reviewing your stay at Extended Stay America - Chicago - Vernon Hills - Lincolnshire. We are glad to see you enjoyed your overall time with us. We also appreciate your observations and have taken a note of it as we plan any future changes. It was a pleasure hosting you, and we hope you will choose us again in the future. Sincerely, General Manager

4
Everyone

Great room for the price! Close to everything! Would stay here again.

By , from B on Mar 6, 2017

4

great hotel

Everyone

My wife love it for her 30th bday the staff was great just wish the beds were not that firm

By on Sep 12, 2016

4

decent

Couples

Only issue is the breakfast is hardly a breakfast. Very scanty.

By on Jun 20, 2015

3

ok trip

Couples

It could have been better. Based on the pictures I expected better.

By on May 25, 2015

4

good value for clean room

Other

The single suite room was very clean and the rates for $69 on a Sunday night was quite reasonable. The hotel lobby is sparse so there's no real place to hang out, if desired.

By on Mar 19, 2014

Extended Stay America - Chicago - Vernon Hills -Lincolnshire

675 Woodlands Pkwy, Vernon Hills, IL 60061
url importing https://www.orbitz.com/Chicago-Hotels-Extended-Stay-America---Chicago---Vernon-Hills--Lincolnshire.h548278-p2.Hotel-Reviews