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Extended Stay America - Chicago - Vernon Hills -Lincolnshire

2.5 out of 5.0

Recent guest reviews

Staff was very accommodating! really my only complaint was that the cabinets in the kitchenette area were dirty. If you are a coffee drinker you can 'borrow' a coffee maker and mugs from the front desk - but the coffee they provide you is pretty gross.

All good it was a short stay they said they need a better breakfast and they need to clean the rooms more and I would stay there again

Great room for the price! Close to everything! Would stay here again.

My wife love it for her 30th bday the staff was great just wish the beds were not that firm

Only issue is the breakfast is hardly a breakfast. Very scanty.

It could have been better. Based on the pictures I expected better.

The single suite room was very clean and the rates for $69 on a Sunday night was quite reasonable. The hotel lobby is sparse so there's no real place to hang out, if desired.

waiting to get into my place

Other than no heat and I was quickly transfered to another room, for the price this was very nice. I was not aware that newer hotels like this have a stove top. But the maid needs to make ice as the is no common machine.

This was a very nice and comfortable hotel except for the loud noises that came through the air conditioner all night. I eventually turned off the are conditioner to open the window but the screen was popping off window so I had to close the window. Room got very warm then and I had to turn the noisy air conditioner back on. Staff working at time of check-in was very friendly, however the staff at time of check-out didn't know what she was doing and was not at all helpful.

675 Woodlands Pkwy Vernon Hills IL

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Extended Stay America - Chicago - Vernon Hills -Lincolnshire is located 3 mi (4.8 km) from Cuneo Mansion and Gardens and within a 10-minute drive of MainStreet Libertyville. This 124-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Trinity International University is also close to this Vernon Hills hotel.


Dining

Free on-the-go breakfast is included with your stay.


Rooms

The 124 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.


Property features

Extended Stay America - Chicago - Vernon Hills -Lincolnshire features free WiFi in public areas, a business center, and coffee in a common area. You can take advantage of free parking, along with a free area shuttle. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include express check-out, laundry facilities, and barbecue grills.

Guest reviews for Extended Stay America - Chicago - Vernon Hills -Lincolnshire

Everyone (4) Couples (2) Business (1) Other (3)
3

super staff. the room was ok

Everyone

Staff was very accommodating! really my only complaint was that the cabinets in the kitchenette area were dirty. If you are a coffee drinker you can 'borrow' a coffee maker and mugs from the front desk - but the coffee they provide you is pretty gross.

By , from Grand Rapids, MI on Jan 18, 2018

Review comment responded on Jan 19, 2018

awn, thanks for evaluating your visit to our hotel. We are pleased to read you liked our courteous service provided by our staff and had a comfortable stay with us. However, we offer our sincere apologies for the cleanliness issue. Your feedback is discussed with our housekeeping team for review and action. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management

5

it was good need a better breakfast

Everyone

All good it was a short stay they said they need a better breakfast and they need to clean the rooms more and I would stay there again

By on Jun 1, 2017

Review comment responded on Jun 3, 2017

Thank you for your reviewing your stay at Extended Stay America - Chicago - Vernon Hills - Lincolnshire. We are glad to see you enjoyed your overall time with us. We also appreciate your observations and have taken a note of it as we plan any future changes. It was a pleasure hosting you, and we hope you will choose us again in the future. Sincerely, General Manager

4
Everyone

Great room for the price! Close to everything! Would stay here again.

By , from B on Mar 6, 2017

4

great hotel

Everyone

My wife love it for her 30th bday the staff was great just wish the beds were not that firm

By on Sep 12, 2016

4

decent

Couples

Only issue is the breakfast is hardly a breakfast. Very scanty.

By on Jun 20, 2015

3

ok trip

Couples

It could have been better. Based on the pictures I expected better.

By on May 25, 2015

4

good value for clean room

Singles

The single suite room was very clean and the rates for $69 on a Sunday night was quite reasonable. The hotel lobby is sparse so there's no real place to hang out, if desired.

By on Mar 19, 2014

4

excellent stay

Singles

waiting to get into my place

By on Oct 19, 2009

4

room had no heat.

BusinessTravelers

Other than no heat and I was quickly transfered to another room, for the price this was very nice. I was not aware that newer hotels like this have a stove top. But the maid needs to make ice as the is no common machine.

By on Dec 17, 2008

3

maintenance issues

Singles

This was a very nice and comfortable hotel except for the loud noises that came through the air conditioner all night. I eventually turned off the are conditioner to open the window but the screen was popping off window so I had to close the window. Room got very warm then and I had to turn the noisy air conditioner back on. Staff working at time of check-in was very friendly, however the staff at time of check-out didn't know what she was doing and was not at all helpful.

By on Jul 15, 2007