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Courtyard by Marriott Elgin West Dundee

3.0 out of 5.0

Recent guest reviews

Hotel is in a great location and has a great staff. Lobby area as with most Courtyards is functional, comfortable and inviting. However, construction throughout the hotel hampered our experience as there was noise and smells associated with construction that impacted our stay. I would definitely recommend this property upon completion of construction

Hotel has a good location and has a friendly staff but is under renovation. My second floor room was too noisy (at night) and I packed up left right away. Relocated to a nearby hotel that was recommend by Courtyard staff.

From Check in to check out this place is smooth. From a coffee shop with Starbucks to a bar, to games both board and yard this place was amazing. Could use and indoor hot tub and walls are a bit on the thin side for noise but otherwise great. Ask if they have samples at the cafe, "Freddie" is the best. Ask for suggestions for ordering in they have great ideas. Have a group, book in advance and they'll hook you up with a room for breakfast. Their beds are way comfortable. Thanks for a great Screamfest!

Stayed there for about a month at the sister hotel for extended stay, you have access to both hotels. After a while you start feeling like their family. Everyone was polite and happy. Anything you asked them for they'd act like it was their absolute pleasure to help. I've been out of there for a couple of weeks and last night I stopped by the Bistro to say hi to Aaron and RonSha. I swung by reception to say Hi to Vicky but it was her night off.

Last minute stay booked through express very clean and comfortable. The movie channels had a great selection. Very quiet there were kids noisy until about 9 pm not annoying though Would definitely book here again the mattress were so comfortable

You could take this property and place it anywhere is US and you'd get the same Courtyard. Average at best. Nice lobby. Crappy room. Would I come back? Hmmm...the Courtyard theme is getting tired. After say 1,000 nights maybe time to start looking for another brand. This property? Probably not.

They went above and beyond with kindness! Gave us free breakfast upon learning of reason for our visit. Cafe was amazing with great food and service!! Highly recommend this for a stay. Nice facility and would stay again!

I had my flight cancelled, so I had to find a hotel for the night. All were sold out around OHare, so I found this one. Very nice lady at front desk and super friendly staff. Bistro staff went above and beyond, as I checked in at 9:55 pm, and were happy to serve me. Room was fair. Average at best, but staff made the stay a pleasure.

The 3rd floor room had an extremely hard, uncomfortable king bed. The room seemed clean, but clearly dated. The iron in the room was broken and falling apart. For a Marriott, this was disappointing. Service was friendly and helpful at the hotel. I would stay in a different hotel on my next trip to this area.

Bugs in room. They don't care. Cleanliness is not top priority at this location. Keep your bags zipped if you have to stay here. Places like this give hotels a bad reputation. Go down the street. You'll be able to leave without taking something with you!

Room options

Room, 2 Queen Beds

Queen 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

64% of guests recommend this hotel

Total of 100 reviews