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Country Inn & Suites By Carlson, O'Hare South

3.0 out of 5.0

Recent guest reviews

We were taking a trip to Chicago for my daughters 10th birthday. We wanted a pool with fridge in the room. This one had it all and for the price we needed. It was super easy to find and even though there is construction going on the staff was professional.

Booked this hotel last minute due to a change in my travel plans. This is located near food and conveince shops. Pool and hot tub were a nice added bonus, hot breakfast in the morning was nice.

I checked in late in the evening with about a dozen people from O'hare. The parking lot was gravel due to new construction. There was only one person at the desk, so it took awhile to get checked in. My key didn't work getting into my room, so after 2 tries, the employee tried it with his master key and it didn't work, so he assigned me another room. The hotel and rooms were old and and well used, but clean.

Decently good breakfast, clean room, not the newest/nicest building but fine overall, torn up parking lot due to construction of a new building right by this hotel

Lack of attention to details really hurt this property. Saw blood on the bathroom walls, light fixtures not properly mounted in the ceiling.....

Doing construction, horrible parking. Tim not cleaned properly. Very dusty, dried coffee did on the wall, and caulk hanging from the window.

Nice enough for a short stay. Bed was super comfy. Clean room. No food at night, just snacks.

Parking lot is all gravel and dirt. Aside from that, everything was agreeable. Shuttle driver was very helpful and nice, but I could not understand what he was saying

The staff was friendly and courteous. We were there only because we were leaving from the airport the next morning and wanted some place to stay in which we could leave our van for the time we were gone. The shuttle service was great.

We stayed overnight and got a shuttle to the airport in the morning. My only suggestion/complaint was that we wish shuttle service was offered every half hour instead of every hour because we had to wake up an extra half hour earlier than we needed to so we wouldn't miss the shuttle. It would have been perfect if we could have left at 4:30 rather than 4;00 in the morning.

Parking lot is construction zone but suit was nice with enough room

Nice, well kept facility. Staff very friendly and helpful. We stayed here the night before flying out of O'Hare. Reasonably priced hotel and great daily rate for parking while you're gone. Includes free shuttle to and from the airport. Since we were only spending the night we didn't use the pool, etc. and left too early to have the breakfast.

Convenient to airport, offer shuttle to and from the airport. Free breakfast and free WiFi. Overall I was pleasantly please with my stay.

Booked this hotel as we had about a 12-HR layover. The room was clean and fine for our limited stay. We could hear noise from adjacent rooms and hallway but all quieted down at a reasonable hour. The hotel was farther from the airport terminal than expected. It was not convenient to restaurants or shopping. The front desk suggested restaurants that delivered food. The free airport shuttle was great and hotel staff was friendly.

Comfortable beds, great breakfast! It is about 5 miles from the airport.

The receptionist did not communicate well and the shuttle was hourly. We ended waiting in the cold outside for 40 minutes.

We stayed here while taking a college tour with my grandson. It's a bit outside the city but much less expensive than closer in. The only negative was the construction out front as it made parking a bit difficult. There was no construction noise where we were.

Hotel was friendly and clean. I wish the breakfast started earlier as many of the guest head to the Airport before it begins. Airport Shuttle will get you to the Airport on time

Disappointing from start to finish. Parking lot was ripped up, water had to be boiled for safety, and room was basic but seemingly clean. Price was good but we expected a nicer experience for it.

great location, staff was professional and personable.

777 East Grand Avenue Bensenville IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free airport shuttle
  • Indoor pool

Country Inn & Suites By Carlson, O'Hare South is located within a 15-minute drive of Cernan Earth and Space Center and Donald E. Stephens Convention Center. This 3-star hotel has 92 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's near the airport and also within a 20-minute drive of Brookfield Zoo.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 9:30 AM.


Rooms

All 92 air-conditioned rooms feature refrigerators, coffee makers, and free weekday newspapers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds sport down comforters and bathrooms offer hair dryers. Free local calls, ironing boards, and desks are also available.


Property features

Guests of Country Inn & Suites By Carlson, O'Hare South have access to an indoor pool, a fitness center, and a spa tub. You can take advantage of extended parking for a fee, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (Guest)

Queen 2 | Sleeps 4

Suite, 1 King Bed, Accessible, Non Smoking (1 bedroom)

King 1 | Sleeps 4

Suite, Multiple Beds, Accessible, Non Smoking (1 bedroom)

Queen 2 | Sleeps 5

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1 bedroom)

King 1 | Sleeps 4

Guest reviews for Country Inn & Suites By Carlson

Everyone (52) Couples (14) Business (12) Family (30) Other (5) Friends (4)
4

pool and hot tub were in good condition.

Everyone

Booked this hotel last minute due to a change in my travel plans. This is located near food and conveince shops. Pool and hot tub were a nice added bonus, hot breakfast in the morning was nice.

By , from AZ on May 22, 2017

3
Everyone

I checked in late in the evening with about a dozen people from O'hare. The parking lot was gravel due to new construction. There was only one person at the desk, so it took awhile to get checked in. My key didn't work getting into my room, so after 2 tries, the employee tried it with his master key and it didn't work, so he assigned me another room. The hotel and rooms were old and and well used, but clean.

By on Apr 14, 2017

4
Everyone

Decently good breakfast, clean room, not the newest/nicest building but fine overall, torn up parking lot due to construction of a new building right by this hotel

By on Apr 13, 2017

2

saw blood on the walls in the bathroom

Everyone

Lack of attention to details really hurt this property. Saw blood on the bathroom walls, light fixtures not properly mounted in the ceiling.....

By on Apr 2, 2017

Review comment responded on Apr 6, 2017

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration you experienced

2

crappy stay

Everyone

Doing construction, horrible parking. Tim not cleaned properly. Very dusty, dried coffee did on the wall, and caulk hanging from the window.

By , from Lincoln park, mi on Mar 27, 2017

Review comment responded on Mar 29, 2017

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration you experienced the construction has not been easy or fast we are so sorry.

4

nice enough for a short stay

Everyone

Nice enough for a short stay. Bed was super comfy. Clean room. No food at night, just snacks.

By on Mar 15, 2017

4

very hard to find and under construction mess.

Everyone

Parking lot is all gravel and dirt. Aside from that, everything was agreeable. Shuttle driver was very helpful and nice, but I could not understand what he was saying

By , from Bloomington Illinois on Feb 16, 2017

4
Everyone

The staff was friendly and courteous. We were there only because we were leaving from the airport the next morning and wanted some place to stay in which we could leave our van for the time we were gone. The shuttle service was great.

By on Jan 16, 2017

4

airport stay

Everyone

We stayed overnight and got a shuttle to the airport in the morning. My only suggestion/complaint was that we wish shuttle service was offered every half hour instead of every hour because we had to wake up an extra half hour earlier than we needed to so we wouldn't miss the shuttle. It would have been perfect if we could have left at 4:30 rather than 4;00 in the morning.

By on Dec 24, 2016

3

too far away from o'hare.secluded, no restaurants.

Everyone

Parking lot is construction zone but suit was nice with enough room

By , from K on Dec 13, 2016