Skip to main content
Beginning of main content

Country Inn & Suites By Carlson, O'Hare South

3.0 out of 5.0

Recent guest reviews

Friendly front desk could use extra help at busy times, friendly staff. Room was clean and beds were comfortable. Good night stay. Can't comment on breakfast because had to get to airport. Great airport shuttle.

A rude staff cobined with a dirty environment. I do not recommend if you expect a decent stay.

Totally different from my expectation. The picture shown in the internet was not the hotel I stayed. Disappointed as they used other hotel’s picture.

It is safe and transportation easy to fined good food

Morning staff were super helpful and courteous. Lupe and the morning driver made are stay feel like home. Breakfast was good and can't complain because I eat every morning during my stay:) I loved the waffles! The night staff were not as helpful or friendly:( overall, I have no complain!

close to the airport, shuttle available, very helpful staff.

The hotel was nice but the walls were thin and I could here the music of the room next to me all night. Didn't get much sleep.

Floors were really dirty in the room. Seemed dusty. Couldn't walk around with socks on because of how fast they got dirty.

Room very basic, no security box. The breakfast, have better ones in another hotel chains.

Great breakfast Comfortable room Close to airport with shuttle

Breakfast is good. Airport is close to hotel. Clean and comfortable rooms

We were taking a trip to Chicago for my daughters 10th birthday. We wanted a pool with fridge in the room. This one had it all and for the price we needed. It was super easy to find and even though there is construction going on the staff was professional.

Booked this hotel last minute due to a change in my travel plans. This is located near food and conveince shops. Pool and hot tub were a nice added bonus, hot breakfast in the morning was nice.

I checked in late in the evening with about a dozen people from O'hare. The parking lot was gravel due to new construction. There was only one person at the desk, so it took awhile to get checked in. My key didn't work getting into my room, so after 2 tries, the employee tried it with his master key and it didn't work, so he assigned me another room. The hotel and rooms were old and and well used, but clean.

Decently good breakfast, clean room, not the newest/nicest building but fine overall, torn up parking lot due to construction of a new building right by this hotel

Lack of attention to details really hurt this property. Saw blood on the bathroom walls, light fixtures not properly mounted in the ceiling.....

Doing construction, horrible parking. Tim not cleaned properly. Very dusty, dried coffee did on the wall, and caulk hanging from the window.

Nice enough for a short stay. Bed was super comfy. Clean room. No food at night, just snacks.

Parking lot is all gravel and dirt. Aside from that, everything was agreeable. Shuttle driver was very helpful and nice, but I could not understand what he was saying

The staff was friendly and courteous. We were there only because we were leaving from the airport the next morning and wanted some place to stay in which we could leave our van for the time we were gone. The shuttle service was great.

777 East Grand Avenue Bensenville IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Country Inn & Suites By Carlson, O'Hare South is located within a 15-minute drive of Cernan Earth and Space Center and Donald E. Stephens Convention Center. This 3-star hotel has 92 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's near the airport and also within a 20-minute drive of Brookfield Zoo.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 9:30 AM.


Rooms

All 92 air-conditioned rooms feature refrigerators, coffee makers, and free weekday newspapers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds sport down comforters and bathrooms offer hair dryers. Free local calls, ironing boards, and desks are also available.


Property features

Guests of Country Inn & Suites By Carlson, O'Hare South have access to an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (Guest)

Queen 2 | Sleeps 4

Suite, 1 King Bed, Accessible, Non Smoking (1 bedroom)

King 1 | Sleeps 4

Suite, Multiple Beds, Accessible, Non Smoking (1 bedroom)

Queen 2 | Sleeps 5

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1 bedroom)

King 1 | Sleeps 4

Guest reviews for Country Inn & Suites By Carlson

Everyone (64) Couples (14) Business (12) Family (30) Other (5) Friends (4)
3

nice hotel with free airport shuttle

Everyone

Friendly front desk could use extra help at busy times, friendly staff. Room was clean and beds were comfortable. Good night stay. Can't comment on breakfast because had to get to airport. Great airport shuttle.

By , from Jax. Fl on Oct 20, 2017

2

rude staff

Everyone

A rude staff cobined with a dirty environment. I do not recommend if you expect a decent stay.

By on Oct 15, 2017

Review comment responded on Oct 17, 2017

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. we will make sure everyone is doing the carlson procedures.

1

dissatisfied

Everyone

Totally different from my expectation. The picture shown in the internet was not the hotel I stayed. Disappointed as they used other hotel’s picture.

By , from south korea on Oct 15, 2017

Review comment responded on Oct 17, 2017

Thank you for taking the time to write your review. We appreciate you bringing this matter to our attention. we will make sure to update our pictures.

5
Everyone

It is safe and transportation easy to fined good food

By on Oct 14, 2017

5

ride to airport hourly:)

Everyone

Morning staff were super helpful and courteous. Lupe and the morning driver made are stay feel like home. Breakfast was good and can't complain because I eat every morning during my stay:) I loved the waffles! The night staff were not as helpful or friendly:( overall, I have no complain!

By , from california on Oct 8, 2017

4

good airport hotell

Everyone

close to the airport, shuttle available, very helpful staff.

By , from seattle on Sep 5, 2017

3
Everyone

The hotel was nice but the walls were thin and I could here the music of the room next to me all night. Didn't get much sleep.

By on Aug 22, 2017

3

business trip

Everyone

Floors were really dirty in the room. Seemed dusty. Couldn't walk around with socks on because of how fast they got dirty.

By on Jul 28, 2017

3

hotel with the minimum, stay for the night

Everyone

Room very basic, no security box. The breakfast, have better ones in another hotel chains.

By on Jul 15, 2017

4

nice and close to airport

Everyone

Great breakfast Comfortable room Close to airport with shuttle

By , from milwaukee on Jul 10, 2017