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Comfort Inn Arlington Heights - O'Hare

2.5 out of 5.0

Recent guest reviews

This was very nice. It's just that the shuttle doesn't run as frequently. But the price is good.

Very Friendly staff. My room was not vacuumed well with food bits and trash still under the bed

The staff is kind and helpfull, However they ran out of food for breackfast befor 9 am, and it is supposed to be available until 9:30. Their answer was kind and friendly but declined to prepare more, explaining that they did not get the supplies yet or if they prepare more, it will be wasted and they might get in trouble.... as a result, a disappointing breakfast.

Outstanding room and service. We were very impress with several things: the Room, breakfast, fitness room and business center. Keep up the great service. We will be back.

Good, clean, comfortable. That staff was beyond kind and courteous. Out driver for the shuttle was very engaging, humble, helpful and kind. The desk staff was the same. The breakfast was prepared and served well. Overall great experience

Shuttle for O'Hare was busy but the driver was helpful and focused. Staff at the hotel was also helpful, knowledgeable, and friendly. Room was clean - most items in room were like new. Bed was comfortable with crisp linens and more pillows than I could hope to use. Supplies in room were well placed and easy to use. Breakfast was well stocked and presentation was good. I'm a coffee person and theirs with breakfast was GREAT.

Clean, friendly staff. Would have been nice to know that there is a tariff on city taxis from the airport.

First impression was bad because we waited 37 minutes for the free shuttle to the hotel, which is only 12-15 minutes away. However, things got better after that. Check-in was quick and easy, and the beds and pillows were super comfortable. Not a lot of restaurants around within walking distance if you don't have a car, but the gentleman at the desk suggested Johnnie's Beef, which we enjoyed. (Nothing fancy, but tasty and cheap!) When we checked out the next day my husband realized he had left his prescription sunglasses in the shuttle. We sent them a pre-paid mailing label and they are currently on their way back to us. Bottom line - we would stay there again if we had another layover in Chicago.

I flew in from the UK, a rough trip as all of my pre-booked disability assitance fell through, causing me to almost miss a non-refindable flight. A very stressful trip. Almost missed the shittle, but Natalie at the front desk went after him to pick me up right before he was scheduled off. Hearing my story and seeing my utter exhaustion, she brought a bucket of ice and bag of popcorn to my room to save me the walk, as I was in severe pain at that point. Julio the shuttle driver, was friendly and not upset about staying over to pick me up, and also very friendly when he returned me to the airport today for my onward flight. An excellent experience with a very large, xomfortable room, very xomfortable bed. And great breakfast buffet.

They serve rice for breakfast! Close to the highway and comfortable bed.

The halls were quiet. Could sleep in without noise in halls.

Pleased with our stay. Thank u😊. Driver was helpful. Receptionist we’re pleasent and accomodating

Front desk staff was great. Made my check in experience easy

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Comfort Inn Arlington Heights - O'Hare places you next to Ned Brown Forest Preserve and within a mile (2 km) of Heritage Park. This 125-room hotel welcomes guests with conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free hot/cold buffet breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels. Beds are dressed in pillow menus and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Comfort Inn Arlington Heights - O'Hare features a 24-hour fitness center, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Suite, 1 King Bed with Sofa bed (Wet Bar, Living Room)

King 1 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 2

Suite, Balcony

King 1 | Full 1 | Sleeps 4

Guest reviews for Comfort Inn Arlington Heights - O'Hare

Everyone (54) Couples (2) Family (10) Friends (1)
4
Families

This was very nice. It's just that the shuttle doesn't run as frequently. But the price is good.

By on May 23, 2019

5
Everyone

By on May 23, 2019

4
Friends

Very Friendly staff. My room was not vacuumed well with food bits and trash still under the bed

By on May 19, 2019

4
Families Families

The staff is kind and helpfull, However they ran out of food for breackfast befor 9 am, and it is supposed to be available until 9:30. Their answer was kind and friendly but declined to prepare more, explaining that they did not get the supplies yet or if they prepare more, it will be wasted and they might get in trouble.... as a result, a disappointing breakfast.

By on May 14, 2019

5
Friends Business Business Travelers

Outstanding room and service. We were very impress with several things: the Room, breakfast, fitness room and business center. Keep up the great service. We will be back.

By on May 11, 2019

5
Partner Couples

Good, clean, comfortable. That staff was beyond kind and courteous. Out driver for the shuttle was very engaging, humble, helpful and kind. The desk staff was the same. The breakfast was prepared and served well. Overall great experience

By on May 8, 2019

5
Business Business Travelers

Shuttle for O'Hare was busy but the driver was helpful and focused. Staff at the hotel was also helpful, knowledgeable, and friendly. Room was clean - most items in room were like new. Bed was comfortable with crisp linens and more pillows than I could hope to use. Supplies in room were well placed and easy to use. Breakfast was well stocked and presentation was good. I'm a coffee person and theirs with breakfast was GREAT.

By , from Saint Louis, Missouri on May 2, 2019

4
Families

Clean, friendly staff. Would have been nice to know that there is a tariff on city taxis from the airport.

By on Apr 29, 2019

4
Families

First impression was bad because we waited 37 minutes for the free shuttle to the hotel, which is only 12-15 minutes away. However, things got better after that. Check-in was quick and easy, and the beds and pillows were super comfortable. Not a lot of restaurants around within walking distance if you don't have a car, but the gentleman at the desk suggested Johnnie's Beef, which we enjoyed. (Nothing fancy, but tasty and cheap!) When we checked out the next day my husband realized he had left his prescription sunglasses in the shuttle. We sent them a pre-paid mailing label and they are currently on their way back to us. Bottom line - we would stay there again if we had another layover in Chicago.

By , from upstate NY on Apr 25, 2019

5
Everyone

I flew in from the UK, a rough trip as all of my pre-booked disability assitance fell through, causing me to almost miss a non-refindable flight. A very stressful trip. Almost missed the shittle, but Natalie at the front desk went after him to pick me up right before he was scheduled off. Hearing my story and seeing my utter exhaustion, she brought a bucket of ice and bag of popcorn to my room to save me the walk, as I was in severe pain at that point. Julio the shuttle driver, was friendly and not upset about staying over to pick me up, and also very friendly when he returned me to the airport today for my onward flight. An excellent experience with a very large, xomfortable room, very xomfortable bed. And great breakfast buffet.

By , from Olathe, KS on Apr 5, 2019

Comfort Inn Arlington Heights - O'Hare

2120 S Arlington Heights Rd, Arlington Heights, IL 60005