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Comfort Inn Arlington Heights - O'Hare

2.5 out of 5.0

Comfort Inn Arlington Heights - O'Hare

2.5 out of 5.0

Recent guest reviews

Pleased with our stay. Thank u😊. Driver was helpful. Receptionist we’re pleasent and accomodating

Front desk staff was great. Made my check in experience easy

Hotel Staff were very polite. The room was clean and the bed was comfortable. The furniture in the room was nice and was quiet. We were able to relax and rest in comfort. We will definitely stay here again on our next trip.

Good location. Older facility, but maintained well

Stranded for the night at O'Hare. Very reasonably priced hotel given proximity to airport. Clean and comfortable. Close to multiple restaurants. Having not planned to be the night in Chicago I was ill equipped as far as having all toiletries but the hotel had supplies to help me through. For an unexpected night in Chicago it could not have been made much more enjoyable much to the credit of Comfort Inn.

It was such a terrible one night. I've stayed at this hotel several times before, but I will never stay at this hotel in my life. I made a reservation for two nights, but I left a day before because I couldn't stand there anymore. 1. When I got into the room, I noticed the room was quite cold. So I went to the heater to turn it on, but it was already on blowing COLD air on HEATING mode. The temperature was set on 86 as well; it was broken. So I talked to the receptionist about it, and she said she will send someone to fix it. But well, no one came to the room until the next morning. I had to sleep in a cold room with no heater in winter. 2. The shower was broken. Well, the water did come out, but like you pour some water into a cup from water bottle. You can't take a shower or do anything with that weak pressure. 3. The lady who helped me to check in was fine, but the guy in the next morning was horrible. I was complaining about the broken stuff, but he wasn't even looking at me. I told him I'm checking out early because of the situations above, but he was like, he will send someone to the room to fix it. (Hello? I'm leaving now) I think they don't really care about their customers because people just come to the hotel from the airport. When the weather is too bad for flgiths to go one, they give vouchers to passengers to stay a night at hotels nearby. And this totel is one of them. So they don't have to be nice to people because new people always come.

Nice hotel comfortable the people are friendly I really love it

Nice hotel near the airport. Big and clean room, even have a microwave in the room.

We went based on the reviews but I would give 2.5.

The room was clean and attractive and the pillow top beds were VERY comfortable! The bathroom was very stylish and worked well too.

Horribly dirty and smelled like a dirty sock that was soaked in Clorox

Carpet is worn but, the bed was very comfortable. Staff friendly and helpful.

Stayed here for an overnight layover. Shuttle to and from airport was quick and drivers were extremely helpful as I had a broken ankle. Room was clean and quiet with all amenities I needed. Daughter loved popcorn in lobby for a quick snack that night. Breakfast had a lot of options. I would stay here again.

nice, clean, reasonablly priced hotel near O'Hare airport

Very nice staff! Plenty of parking space. Felt safe.

This hotel is a great value with free breakfast and shuttle service to the airport. We enjoyed our stay.

Hotel shuttle limited hours, otherwise great hotel

2120 S Arlington Heights Rd Arlington Heights IL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Comfort Inn Arlington Heights - O'Hare places you within a 10-minute drive of popular sights such as Woodfield Mall and Schaumburg Convention Center. This 125-room hotel welcomes guests with conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi. It's near the airport and also near Legoland Discovery Center and Heritage Park.


Dining

Free hot/cold buffet breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels. Beds are dressed in pillow menus and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Comfort Inn Arlington Heights - O'Hare features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.

Room options

Suite, 1 King Bed with Sofa bed (Wet Bar, Living Room)

King 1 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 2

Suite, Balcony

King 1 | Full 1 | Sleeps 4

Guest reviews for Comfort Inn Arlington Heights - O'Hare

Everyone (45) Couples (1) Family (2) Friends (1)
4
Families

Pleased with our stay. Thank u😊. Driver was helpful. Receptionist we’re pleasent and accomodating

By on Feb 8, 2019

5
Everyone

Front desk staff was great. Made my check in experience easy

By on Jan 14, 2019

Review comment responded on Jan 17, 2019

Thank you for staying with us again. We appreciate your loyalty and your continued trust in our Hotel and staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. You are always welcome at the Comfort Inn O'Hare Arlington Heights.

5
Everyone

Hotel Staff were very polite. The room was clean and the bed was comfortable. The furniture in the room was nice and was quiet. We were able to relax and rest in comfort. We will definitely stay here again on our next trip.

By on Jan 1, 2019

Review comment responded on Jan 6, 2019

Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with!

4
Everyone

By on Dec 28, 2018

Review comment responded on Dec 30, 2018

We appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us!

5
Everyone

By on Dec 12, 2018

Review comment responded on Dec 15, 2018

We appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us!

4
Everyone

Good location. Older facility, but maintained well

By on Dec 9, 2018

Review comment responded on Dec 13, 2018

We appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us!

5
Everyone

Stranded for the night at O'Hare. Very reasonably priced hotel given proximity to airport. Clean and comfortable. Close to multiple restaurants. Having not planned to be the night in Chicago I was ill equipped as far as having all toiletries but the hotel had supplies to help me through. For an unexpected night in Chicago it could not have been made much more enjoyable much to the credit of Comfort Inn.

By , from Virginia on Nov 29, 2018

Review comment responded on Dec 2, 2018

What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future!

1
Everyone

It was such a terrible one night. I've stayed at this hotel several times before, but I will never stay at this hotel in my life. I made a reservation for two nights, but I left a day before because I couldn't stand there anymore. 1. When I got into the room, I noticed the room was quite cold. So I went to the heater to turn it on, but it was already on blowing COLD air on HEATING mode. The temperature was set on 86 as well; it was broken. So I talked to the receptionist about it, and she said she will send someone to fix it. But well, no one came to the room until the next morning. I had to sleep in a cold room with no heater in winter. 2. The shower was broken. Well, the water did come out, but like you pour some water into a cup from water bottle. You can't take a shower or do anything with that weak pressure. 3. The lady who helped me to check in was fine, but the guy in the next morning was horrible. I was complaining about the broken stuff, but he wasn't even looking at me. I told him I'm checking out early because of the situations above, but he was like, he will send someone to the room to fix it. (Hello? I'm leaving now) I think they don't really care about their customers because people just come to the hotel from the airport. When the weather is too bad for flgiths to go one, they give vouchers to passengers to stay a night at hotels nearby. And this totel is one of them. So they don't have to be nice to people because new people always come.

By , from Cincinnati, OH on Nov 24, 2018

Review comment responded on Dec 2, 2018

We want to thank you for your feedback. While we wish you had a better experience, it is feedback like this we learn from and use to improve. We work hard to deliver an exceptional guest experience. For the inconvenience it caused, we sincerely regret that it occurred.

5
Everyone

Nice hotel comfortable the people are friendly I really love it

By on Nov 19, 2018

Review comment responded on Nov 25, 2018

Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with!

5
Everyone

By on Nov 16, 2018

Review comment responded on Dec 2, 2018

We appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us!

Comfort Inn Arlington Heights - O'Hare

2120 S Arlington Heights Rd, Arlington Heights, IL 60005