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Recent guest reviews

Worst Hotel. Bad service. Respect less staff. Bad room conditions. Not so friendly to stay in.

The room was nice big area great towels also freshly smelling covers. Only thing i didnt like was ATM OLD OUT OF DATE MODEL FEEL LIKE IT A SECURITY THREAT

The room has garbage from the last guest. The hallways and common areas weren't very clean. Breakfast was pretty much gone 1/2 hour before the stated closing time.

Front desk lady was slow with her work and then she gave us the dirty room, i came back and requested for a new room, that wasn't clean enough either, towel seemed like they were not freshly washed.

Staff was nice but, our room smelled so much like smoke they had to give us febreeze and it only made it worse😔

No way to close curtains in room. Never ever had a hotel room anywhere that didn't have this facility. Abysmal for privacy at night with lights on. Coffee maker in the bathroom? Why? In case you get thirsty dropping the kids off at the pool and you get stuck in traffic? Bed was rock hard.

Thankful for airport shuttle. Interior could use some updates

Found rotten food in the microwave and stains on the sheets.

S Arlington Heights Rd Arlington Heights IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Comfort Inn Arlington Heights-OHare Airport places you within a 10-minute drive of popular sights such as Woodfield Mall and Arlington International Racecourse. The 125 rooms at this hotel include refrigerators, microwaves, and coffee makers.


Rooms

All 125 rooms feature microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Free local calls, ironing boards, and desks are also standard.


Property features

Comfort Inn Arlington Heights-OHare Airport features free WiFi in public areas, a computer station, and free newspapers. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Additional amenities include a fireplace in the lobby and an ATM.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed (Wet Bar, Living Room)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Comfort Inn Arlington Heights-OHare Airport

Everyone (49) Couples (5) Family (16)
1
Everyone

By on Sep 11, 2020

1
Family Family

Worst Hotel. Bad service. Respect less staff. Bad room conditions. Not so friendly to stay in.

By on Jun 19, 2020

Review comment responded on Jun 19, 2020

Thank you for taking the time to share your feedback with us, Please accept my sincere apology on behalf of our team, I will ensure this issue addressed properly with team and make most necessary improvement immediately, give us another chance to earn your loyalty and make enjoyable stay with us in near future.

4
Everyone

By on Jun 11, 2020

4
Everyone

By on Jun 2, 2020

5
Business Business

The room was nice big area great towels also freshly smelling covers. Only thing i didnt like was ATM OLD OUT OF DATE MODEL FEEL LIKE IT A SECURITY THREAT

By , from Cleveland on Apr 16, 2020

Review comment responded on May 10, 2020

We appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us!

2
Everyone

By on Apr 3, 2020

Review comment responded on May 10, 2020

Thank you for taking the time to let us know about your stay with us. I was hoping you might provide us with some feedback as to your stay as we use it to continually improve our guest experience.

5
Everyone

By on Jan 30, 2020

Review comment responded on Jan 31, 2020

Thank you for taking the time to let us know about your stay with us. I was hoping you might provide us with some feedback as to your stay as we use it to continually improve our guest experience.

5
Everyone

By on Jan 13, 2020

Review comment responded on Jan 13, 2020

Thank you for taking the time to let us know about your stay with us. I was hoping you might provide us with some feedback as to your stay as we use it to continually improve our guest experience.

3
Family Partner Couples

The room has garbage from the last guest. The hallways and common areas weren't very clean. Breakfast was pretty much gone 1/2 hour before the stated closing time.

By on Nov 13, 2019

Review comment responded on Nov 13, 2019

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is Extremely valuable to us, as we strive to improve with each and every stay. We greatly Appreciate your comments about the garbage left in room.. In taking great care of our Hotel, it is our priority to be able to offer a very well maintained and comfortable atmosphere. Please reach out to me directly if you would be willing to give us a chance to turn your Experience around.

2
Family

Front desk lady was slow with her work and then she gave us the dirty room, i came back and requested for a new room, that wasn't clean enough either, towel seemed like they were not freshly washed.

By on Nov 10, 2019

Review comment responded on Nov 11, 2019

Hi guest, thank you for your feedback. We were disappointed to read that you did not have a Pleasant check-in experience and can assure you that we will be personally investigating the Matter. We sincerely regret that we fell short on this, as we use your feedback to improve and Maintain a great check-in experience for each and every guest.

Comfort Inn Arlington Heights-OHare Airport

2120 S Arlington Heights Rd, Arlington Heights, IL 60005
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