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Candlewood Suites Chicago-O'Hare

2.5 out of 5.0

Recent guest reviews

Although this property is a little older, it is clean and homey. I like to stay at Candlewood Suites when I travel. The suites are true suites with a separate bedroom and living room/kitchen; unlike places like Comfort Suites which just has a silly partial wall separating the bed area from the couch area. The separate bedroom allows one person to stay up later and watch TV without disturbing the other person. Candlewood Suites also usually has free laundry facilities. When traveling this is a tremendous help. Candlewood Suites usually does not offer free breakfast but you have a whole kitchen to prepare your own meals. And this particular hotel has a free airport shuttle, too. So if you want a nice, quiet, convenient hotel that has laundry and shuttle at a decent price, choose Candlewood Suites.

It was ok to pricey and the toilet wasn’t working properly

The property is in a convenient location but the amenities are not very convenient.

Heating/ AC system did not work. Light on night stand missing bulb. Clock radio not working.

The staff folks were friendly, courteous, efficient, and knowledgeable; Ravi at the front desk always had a smile and a 'can I help you?' look on his face. The areas I used - my room, the hallways, the lobby and the laundry room / exercise area - were always clean (well, almost always; some of my fellow guests clearly challenged them, per the detergent drips on the washers and the lint bunnies they left behind!). I will stay here again, probably soon! Thanks, all!

Property and service was very good. Rooms were spacious and very clean. Very quiet and could not hear out in the hallway.

Rooms were big! Very efficient floor plan. 24/7 shuttle was right on time. Overall an excellent experience to start our vacation.

I booked and prepaid through Orbitz. Then my cc got charged by the hotel from the room and they say they have no record of it. I now have to go through my back to get the charge back. Inconvenient!

Convenient location near airport, staff always friendly, full kitchen and nearby major highways. Overall, we like this place very much.

The room was was fine. Only issue no ice. Had to turn on ice maker in the freezer. Took over an hour to get a few cubes.

No Breakfast Grumpy nite guy at desk, BUT nice lady on am Van was marked "Parh & Jet" in huge letters with only a VERY tiny candlewood logo, and took forever for the pickup at the airport

Did not receive daily room service as towel refresh had to be initiated by the guest. Otherwise, it was a very nice stay.

Great place to stay will definitely book here again.

Do you have to specify a Non-Smoking Room these days? When I arrived I was sent to my room and the corridor stank of tobacco. The room even worse. When I asked for a non-smoking room / floor they said their hotel was full. I went elsewhere fast.

I flew in from Jacksonville and my flight landed a couple hours prior to checkin. I grabbed a rental car and took a shot at trying to check in a little early. They had a room ready and let me check in a little early which was helpful because at that time we had no where else to go. Staff was nice and the room was spacious and we had good view of the airport.

Exactly what I needed after a day of traveling. Very helpful and lovely staff. Best water pressure in the shower. And the bed was so comfortable. Will definitely stay again.

I enjoyed being close to the airport but did not appreciate being woken up during the night when i had an early flight.

The staff were so helpful and the room was big and beautiful! The shuttle will be called by the stuff and you won't wait for more than 20 minutes

4021 North Mannheim Rd Schiller Park IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle
  • 24-hour fitness center

Candlewood Suites Chicago-O'Hare places you within 3 miles (5 km) of popular attractions like Rosemont Theatre and Fashion Outlets of Chicago. This 160-room hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking.


Rooms

An LCD TV comes with satellite channels and a DVD player, and guests can stay connected with free WiFi. Other standard amenities include a refrigerator, free newspapers, and a hair dryer. Weekly housekeeping is available.


Property features

At Candlewood Suites Chicago-O'Hare, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Studio Suite, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

Queen 1 | Sleeps 4

Suite, 1 Bedroom, Non Smoking

Queen 1 | Sleeps 4

Standard Suite

Queen 1 | Sleeps 2

Guest reviews for Candlewood Suites Chicago-O'Hare

Everyone (13) Couples (36) Business (30) Family (17) Other (13) Friends (4)
5
Families Family with small children Partner Couples Friends Business Business Travelers Families

Although this property is a little older, it is clean and homey. I like to stay at Candlewood Suites when I travel. The suites are true suites with a separate bedroom and living room/kitchen; unlike places like Comfort Suites which just has a silly partial wall separating the bed area from the couch area. The separate bedroom allows one person to stay up later and watch TV without disturbing the other person. Candlewood Suites also usually has free laundry facilities. When traveling this is a tremendous help. Candlewood Suites usually does not offer free breakfast but you have a whole kitchen to prepare your own meals. And this particular hotel has a free airport shuttle, too. So if you want a nice, quiet, convenient hotel that has laundry and shuttle at a decent price, choose Candlewood Suites.

By on Jun 26, 2019

4
Everyone

By on Jun 18, 2019

Review comment responded on Jun 18, 2019

Thank you :)

3
Partner Couples

It was ok to pricey and the toilet wasn’t working properly

By on Jun 9, 2019

Review comment responded on Jun 10, 2019

We are sorry that you were having issues with your toilet. Will you be coming back to the Chicago Area in the future? If so, we would love the chance to rectify this situation with you.

3
Families Families

The property is in a convenient location but the amenities are not very convenient.

By on May 27, 2019

Review comment responded on May 28, 2019

What was it about our hotel that you did not find convenient?

3
Partner Couples

Heating/ AC system did not work. Light on night stand missing bulb. Clock radio not working.

By on May 23, 2019

Review comment responded on May 23, 2019

I am sorry that we could not meet your needs here at the hotel. What can we do to rectify this situation for you?

5
Everyone

The staff folks were friendly, courteous, efficient, and knowledgeable; Ravi at the front desk always had a smile and a 'can I help you?' look on his face. The areas I used - my room, the hallways, the lobby and the laundry room / exercise area - were always clean (well, almost always; some of my fellow guests clearly challenged them, per the detergent drips on the washers and the lint bunnies they left behind!). I will stay here again, probably soon! Thanks, all!

By , from Delavan, WI, USA on Apr 1, 2019

Review comment responded on Apr 2, 2019

Thank you for your response as we pride ourselves on not only meeting our guest needs, but to surpass their expectations as well. We do hope you choose to book with us again in the future.

5
Families

Property and service was very good. Rooms were spacious and very clean. Very quiet and could not hear out in the hallway.

By on Feb 22, 2019

Review comment responded on Feb 25, 2019

Thank you for staying with us here. We hope if you ever come back to the Chicago Land area that you will choose to stay with us again.

5
Family with small children

Rooms were big! Very efficient floor plan. 24/7 shuttle was right on time. Overall an excellent experience to start our vacation.

By on Feb 20, 2019

Review comment responded on Feb 25, 2019

We are happy to hear that you weer impressed with the rooms and shuttle here at our hotel. We pride ourselves on not only meeting our guest needs but surpassing their expectations as well.

2
Everyone

I booked and prepaid through Orbitz. Then my cc got charged by the hotel from the room and they say they have no record of it. I now have to go through my back to get the charge back. Inconvenient!

By , from US on Jan 23, 2019

Review comment responded on Jan 31, 2019

We are sorry that you had a poor experience in dealing with a third party booking for our hotel. We hope that we can mend this issue the next time you come to the Chicago area. Please let us know what we could do to help resolve this issue.

4
Everyone

Convenient location near airport, staff always friendly, full kitchen and nearby major highways. Overall, we like this place very much.

By , from Boston on Nov 1, 2018

Review comment responded on Nov 13, 2018

Thank you for leaving us your feedback in regards to your stay here at the hotel. We hope that we can continue to take care of your needs in the future, should you return to the Chicago area. Thank you again for staying with us.

Candlewood Suites Chicago-O'Hare

4021 North Mannheim Rd, Schiller Park, IL 60176