Best Western O'Hare/Elk Grove Hotel3.5 out of 5.0
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Recent guest reviews
The beds were way to small and uncomfortable. Hotel staff wasn't the friendliest. There's no microwave on rooms. There was food under the bed that they forgot to vacuum up
The desk staff was not friendly and not very accommadating
Called asking about the ETA of the hotel shuttle arriving at the airport and got little to no help. Waited an hour to never see it arrive and ended up using an Uber. During check in the "friendly" check in staffer spent the time complaining to her friend in Spanish about having to be busy while rolling her eyes to the various people checking in.
The price was good, room was great and i liked the shuttle service and the all the staff members, this was on Feb 4th 2017.
Good breakfast. Quiet room. A bit of a jaunt from the airport.
I was disappointed by this stay, made worse by the fact that I only had a few hours between my flights to catch some sleep. So when I thought I was booking a place right by the airport, I was disappointed to watch as we drove by another Best Western, and then continued for several more minutes. I will say though, that our shuttle was prompt (the other BW guests had been waiting an hour for theirs!), and the driver was fantastic. The room was warm because the a/c was off. After contemplating this, I decided it was okay, as there's no need to waste electricity on an empty room. But the refrigerator was also shut off, which I found strange. Then I wasted time on hold with the front desk because I discovered that the door connecting my room to the next one was unable to be locked. Only after she promised not to put anyone in that room did I discover that the other room did not have a door to the hallway. Knowing that in advance could have saved me precious sleeping minutes, but the front desk didn't seem to know this either.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free airport shuttle
- 24-hour fitness center
Located 2.9 mi (4.6 km) from Rainbow Falls Waterpark, Best Western O'Hare/Elk Grove Hotel is within a 10-minute drive of Heritage Park. This 122-room, 3.5-star hotel has a 24-hour fitness center along with free in-room WiFi and a free airport shuttle. Legoland Discovery Center and Pirates Cove Childrens Theme Park are also a short drive from this Elk Grove Village hotel.
Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.
Best Western O'Hare/Elk Grove Hotel's 122 air-conditioned rooms provide refrigerators, coffee makers, and free weekday newspapers. 42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard. Limited housekeeping is available.
Renovated in 2016, Best Western O'Hare/Elk Grove Hotel offers a 24-hour fitness center, free WiFi in public areas, and a meeting room. You can take advantage of extended parking for a fee, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.