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Recent guest reviews

Close to O'Hara. Good for spending the night for catching a flight

This property is old, the air conditioning wasn’t working had to change rooms. The walls are dirty and scratched up. The breakfast is very small and the same for the two days we stayed there

Beautiful, large room, very clean, cushy beds. I enjoyed it.

Shuttle bus driver and front desk lady were super friendly

I did like the Firmness of the bed and pillows were great!

Very clean and comfortable. Good price for a night

Large room and bath. Comfortable bed. Very nice breakfast.

Great hospitality, service and food. Workers were very friendly and went above and beyond to satisfy your needs.

Friendly staff and comfy bed. Aging carpet but otherwise good.

It looked like it needed a serious makeover. Carpet felt dirt under my feet. Doors looked very old.

The room was just ok. The sink faucet in the bathroom was splattering all around, the shower was dripping water all night, one of the walls in the bedroom was really dirty with stains. the room was really dark. The furniture was newer and the room seamed to be clean. Breakfast was good. The shuttle to the airport was convenient. For the price, I would not stay again.

Courteous, polite, and accommodating.. breakfast was warm and plentiful.

We got trapped unexpectedly in Chicago for a night due to weather and the BW was one of the few affordable places to stay. It filled up quickly but they never missed a beat. Great free shuttle to and from the airport, breakfast was fresh and had a good selection; room was very clean and comfortable

Good good good good good good good good good good good

Nidia at checkin was very helpful in getting my Uber driver to come back so I could retrieve a wallet I left in his car.

900+ flight cancellations at O’Hare. Was fortunate to get a room at this Best Western., near the airport. Everyone, from the shuttle drivers to the front-desk personnel to housekeeping , etc. was friendly, polite, and so helpful. It was a madhouse with people trying to get rooms and all employees handled the crowds and phone calls with a smile. Very comfortable rooms, immaculate, with fridge. Breakfast was great too. Highly recommend!

Busse Rd Elk Grove Village IL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free airport shuttle
  • 24-hour fitness center

Best Western O'Hare/Elk Grove Hotel places you within a 10-minute drive of popular sights such as Heritage Park and Rivers Casino. This 122-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a free airport shuttle.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.


Rooms

Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free weekday newspapers. Limited housekeeping is available.


Property features

Guests of Best Western O'Hare/Elk Grove Hotel enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of extended parking for a fee, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a meeting room.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

2 Double Beds | Sleeps 4

Guest reviews for Best Western O'Hare/Elk Grove Hotel

Everyone (47) Couples (7) Family (13)
5
Family

Close to O'Hara. Good for spending the night for catching a flight

By on Apr 2, 2022

Review comment responded on Apr 4, 2022

Thank you for your kind review. We are so happy that you enjoyed your stay with us.

2
Family

This property is old, the air conditioning wasn’t working had to change rooms. The walls are dirty and scratched up. The breakfast is very small and the same for the two days we stayed there

By on Mar 27, 2022

Review comment responded on Mar 29, 2022

We apologize for the inconvenience with your stay. We hope that you come back in the future.

5
Everyone

By on Oct 30, 2021

5
Partner Couples

Beautiful, large room, very clean, cushy beds. I enjoyed it.

By on Mar 24, 2021

Review comment responded on Mar 24, 2021

Thank you for your kind review. We are happy that you enjoyed your stay with us.

5
Family Family

Shuttle bus driver and front desk lady were super friendly

By on Jul 2, 2020

Review comment responded on Jul 4, 2020

Good Morning, Thank you very much for your kind words. We hope to see you again in the future.

4
Family Family

I did like the Firmness of the bed and pillows were great!

By on Jun 3, 2020

Review comment responded on Jun 3, 2020

Thank you very much for your kind review. We are so happy that you enjoyed your stay at our property.

5
Family

Very clean and comfortable. Good price for a night

By , from Omaha on Mar 11, 2020

Review comment responded on Mar 11, 2020

Thank you for taking the time to fill out our review. We hope to see you again on your next trip into the O'Hare area

4
Family

Large room and bath. Comfortable bed. Very nice breakfast.

By on Nov 13, 2019

Review comment responded on Nov 13, 2019

Thank you for taking the time to fill out our survey. We are very happy that you enjoyed your stay at our property.

5
Family Family

Great hospitality, service and food. Workers were very friendly and went above and beyond to satisfy your needs.

By on Oct 14, 2019

Review comment responded on Oct 23, 2019

Thank you for staying with us, we will share your feedback with the staff. We hope to see you again, Safe Travels!!

5
Everyone

By on Sep 16, 2019

Review comment responded on Sep 19, 2019

Thank you for taking the time to complete the Orbitz Guest Satisfaction Survey with such kind detail. We are very proud of our hotel and the services we provide, and we are delighted to know you enjoyed your stay with us. Thank you again for sharing your experience and we hope your next visit with us will be even more pleasant than the previous one. Kindest Regards, Michelle S. Property Manager

Best Western O'Hare/Elk Grove Hotel

100 Busse Rd, Elk Grove Village, IL 60007
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