No breakfast as advertised, only two towels in a room with two double beds and additional $5 per towel if needed. Only two pillows per bed so it's not accommodate me because I have a back pain and usually need at least two. The heater unit isn't working properly (not blowing hot enough heat eventhough push the setting all the wayup).Upon checking out I was told their iron is missing from the room and hold my deposit until they resolved with the person who last checking the room. Wasn't a good experience at this place.
The room was dirty- hairs on towels, dust on furniture, mold in bathroom, bugs. Remote didn't work, "breakfast" was one prepackaged pastry and coffee/concentrate oj. Soda machine didn't work, no elevator. Lots of street noise, cops showed up first night and stayed for hours. Staff was rude and I was overcharged.
Walls are like paper thin. Extremely noisy hard to sleep at night
What a shock. Our room while prefect was recently remodeled and look GREAT. No bad smells, nothing that we expected for a budget priced hotel. We will be back again as we travel to the area often and frankly saving the cash compared to other options costing over twice as much is WORTH IT!
Place was priced as much as the Hilton but was definitely not the same caliber. I would not stay here again.I'm not a high maintenance person, just wanted a place to sleep for the night.
Filthy hotel. Dirty sheets, ants 🐜 and bugs in the bed and bathtub. Dirty.
Front desk was not very hospitable or amicable. People next door arguing and we could hear everything meaning very thin walls and that the staff did nothing about it.
The bed wasn't comfortable, too soft! Bathroom fan's noice sounded like a helicopter was coming!
Room was clean and the furniture was modern and well lit!
There was no shampoo or soap in the room. Reception person was friendly but the Checkin process took too long.
Very good hotel, best location for my needs. Spent two nights and could not be more pleased. Thank you!
Red Roof Inn Morton Grove places you within a few miles (5 km) of Golf Mill Shopping Center and North Shore Center for the Performing Arts. This 53-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include refrigerators, microwaves, and coffee makers.
Red Roof Inn Morton Grove features a 24-hour gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.
No breakfast as advertised, only two towels in a room with two double beds and additional $5 per towel if needed. Only two pillows per bed so it's not accommodate me because I have a back pain and usually need at least two. The heater unit isn't working properly (not blowing hot enough heat eventhough push the setting all the wayup).Upon checking out I was told their iron is missing from the room and hold my deposit until they resolved with the person who last checking the room. Wasn't a good experience at this place.
The room was dirty- hairs on towels, dust on furniture, mold in bathroom, bugs. Remote didn't work, "breakfast" was one prepackaged pastry and coffee/concentrate oj. Soda machine didn't work, no elevator. Lots of street noise, cops showed up first night and stayed for hours. Staff was rude and I was overcharged.
Walls are like paper thin. Extremely noisy hard to sleep at night
Dear Daniel, Our sincere apologies for inconvenience caused by noise neighbors.
What a shock. Our room while prefect was recently remodeled and look GREAT. No bad smells, nothing that we expected for a budget priced hotel. We will be back again as we travel to the area often and frankly saving the cash compared to other options costing over twice as much is WORTH IT!
Dear Guest, Thank you very much for taking time to review your stay with us and most importantly, much appreciate the positive comments!!
Place was priced as much as the Hilton but was definitely not the same caliber. I would not stay here again.I'm not a high maintenance person, just wanted a place to sleep for the night.
Dear Aryeh, Please accept our apologies if your stay was less than satisfactory.
Filthy hotel. Dirty sheets, ants 🐜 and bugs in the bed and bathtub. Dirty.
Dear Guest, Our sincere apologies for your less than satisfactory stay with us. Rest assured, this is not a norm, and if you would asked, we would have assigned you another room. I want to assure you that corrective actions will be taken to prevent the issue in future.
Dear Guest, Our sincere apologies for less than satisfactory stay with us. Thank you for taking time for providing us your feedback.
we do apologize for inconvenience,thank you for your response,we will work hard on it to give our best.
We're truly sorry for the inconveniences you faced during your stay. It's disheartening to hear that we fell short of your expectations. Please accept our sincerest apologies for the issues with breakfast, towels, pillows, heater, and the missing iron. Your feedback is invaluable to us in improving our services. As a gesture of goodwill, we'd like to offer you a 10% discount on your next visit. Just show this review, and we'll ensure a smoother experience for you. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.