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Americas Best Value Inn & Suites-Waukegan/Gurnee

2.0 out of 5.0

Recent guest reviews

We stayed here for Fright Fest in 2014 and it was okay. Nothing fancy, but a nice place to lay our heads. The staff at the front counter are the nicest people in the world and are very accommodating. I wished that the pool was opened but other than that it was good. We stayed again in May and I was again happy with the value and location. Close to Great America. The free breakfast is what you would expect from anywhere comparable. Two thumbs up!

I just needed a room to sleep while in town for fright fest. this room was great value for doing just that. The man behind the counter was a doll. he was nice and helpful. pool was not in working order, which was a bummer for the kids. My only complaint was about the dirt bags down the hall. It was apparent that they lived there, which each to their own, but the fact that these people were smoking in the room and the smoke stunk up the hallway was a bit of a concern.

This is an average hotel and do not expect to have a comfort like the one you are supposed to have when you stay in a five star hotel. For the price, I could not expect more.

The website states that there is a free shuttle to take you to six flags.....well the part that they forget to mention is that they will only provide the shuttle IF you buy the tickets from them. I would've never stayed at this place if I would've known that!! Other people at breakfast were upset about the same thing too as we were all discussing the subject. Can you say false advertising!!

I went up for a navy graduation and the hotel was a reasonable price.

this is an average hotel and for this price this is ok.

Hotel very nice. The parking lot had a lot trash in it.

For the price this room was pretty clean and comfortable. The furniture and decor is out dated, but for the time we was there, it didnt bother me.

staff need to pay attention when guests are checking in .charged me for one night at 68and some change. told her again I have a reservation then got the right price.key taken back checked me out instead of keying for two days. location was great! right in the middle of all, within walking distance. clean and quite area.

UNSURE IF ROOM CLEANED PROPERLY, POOL USED FOR STORAGE, CONTINENTAL BREAKFAST -NOT! stale bread, no toaster, toaster waffles, cant say it was a joke b cus jokes are funny! this wasn't. ice machine broken. tub mat glued to tub- slimy underneath. moist room-no pool? puke in parking lot! noisy hotel. wasted nearly $100 staying here!

Very good experience. Excellent location. Good presence. Close to shopping and good food places. Good Staff. Rooms very clean and welcoming. An excellent place to relax and cheaply.

the entire hotel was freezing, the room was cold the heater took all night and some of the morning to heat up we slept in our socks and clothes bundled up to keep warm had to let the shower run so the bathroom could get warm enough to take our clothes off. but it was clean. and it was no microwave in the room. the complimentary breakfast was all starches which was okay but the hotel lobby and the dinning room was very dark and dim not inviting the people were okay but not overly friendly but I was just glad that I had a place to stay to go to my sons graduation from Navy bootcamp. and it was clean

I looked at the room and went back to the desk to make sure the price was right! Very clean! Huge bathroom great bed. They could charge double and it would still be a great price! Would stay thereanytime!

Good room for the price. Comfy bed, couch, fridge and microwave. Staff was friendly and helpful.

Were attending an event at the Great Lakes Navy Base and this hotel was very close and convenient. The staff was nice and helpful. The room was clean with no complaints. I found it to also be quiet. If you like Pizza I would also recommend the pizza place across the street. I didn't use the poll however the area looked clean. The continental breakfast was good and the food area very clean. I feel that this was a good bargain overall.

The hotel was close to the Navy base which is what we were looking for. The continental breakfast was lacking in variety. The 2 rooms had a funny smell, a mildew smell. The bathtub in one room did not have a plug. I was given a plug which did not fit, so I gave up. The price of the rooms was perfect. All in all it was a convenient, ok place to stay, but if I went back I would stay somewhere else.

We were in town to see my son graduate at the naval base. Our rooms were very clean and spacious. It is in the perfect location, only a short drive to base. Also, not far from Gurnee Mills Mall which is awesome!

had a great time. staff was great. Hotel was quiet and clean. no problems.

One of the rooms was dirty. When opening the sofa sleeper it was filthy and clothes from previous guest were still there.

The shuttle service was awesome! Very reliable. The pool was very cold, but the sign states indoor heated pool. Wish there was a hot tub. We also had ants in our room. Otherwise the hotel was okay.

411 S. Greenbay Road Waukegan IL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Americas Best Value Inn & Suites-Waukegan/Gurnee is located within a few miles (5 km) of Visual Arts Center and Urban Edge Gallery. This 62-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Also nearby are Genesee Theater and Waukegan Harbor.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

All of Americas Best Value Inn & Suites-Waukegan/Gurnee's 62 air-conditioned rooms provide microwaves, coffee makers, and free local calls. Guests can expect free WiFi and TVs with cable channels. Other amenities include hair dryers, ironing boards, and desks.


Property features

At Americas Best Value Inn & Suites-Waukegan/Gurnee, guests have access to free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables.

Room options

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Americas Best Value Inn & Suites-Waukegan/Gurnee

Couples (4) Business (1) Family (10) Other (3) Friends (2)
4

okay place for cheap

Families

We stayed here for Fright Fest in 2014 and it was okay. Nothing fancy, but a nice place to lay our heads. The staff at the front counter are the nicest people in the world and are very accommodating. I wished that the pool was opened but other than that it was good. We stayed again in May and I was again happy with the value and location. Close to Great America. The free breakfast is what you would expect from anywhere comparable. Two thumbs up!

By on Jul 25, 2015

4

stayed for fright fest

Families

I just needed a room to sleep while in town for fright fest. this room was great value for doing just that. The man behind the counter was a doll. he was nice and helpful. pool was not in working order, which was a bummer for the kids. My only complaint was about the dirt bags down the hall. It was apparent that they lived there, which each to their own, but the fact that these people were smoking in the room and the smoke stunk up the hallway was a bit of a concern.

By on Apr 1, 2015

3

okay weekend experience

Singles

This is an average hotel and do not expect to have a comfort like the one you are supposed to have when you stay in a five star hotel. For the price, I could not expect more.

By on Sep 29, 2014

2

false advertising

Couples

The website states that there is a free shuttle to take you to six flags.....well the part that they forget to mention is that they will only provide the shuttle IF you buy the tickets from them. I would've never stayed at this place if I would've known that!! Other people at breakfast were upset about the same thing too as we were all discussing the subject. Can you say false advertising!!

By on Jul 31, 2014

4

good place to sleep

Singles

I went up for a navy graduation and the hotel was a reasonable price.

By on May 11, 2014

1

average hotel for this price

GetawayWithFriends

this is an average hotel and for this price this is ok.

By on May 7, 2014

2

navy graduation

Families

Hotel very nice. The parking lot had a lot trash in it.

By on Mar 16, 2014

3

comfortable room

Couples

For the price this room was pretty clean and comfortable. The furniture and decor is out dated, but for the time we was there, it didnt bother me.

By on Mar 2, 2014

4

secludedwithin

Families

staff need to pay attention when guests are checking in .charged me for one night at 68and some change. told her again I have a reservation then got the right price.key taken back checked me out instead of keying for two days. location was great! right in the middle of all, within walking distance. clean and quite area.

By on Nov 11, 2013

1

low point!!

Couples

UNSURE IF ROOM CLEANED PROPERLY, POOL USED FOR STORAGE, CONTINENTAL BREAKFAST -NOT! stale bread, no toaster, toaster waffles, cant say it was a joke b cus jokes are funny! this wasn't. ice machine broken. tub mat glued to tub- slimy underneath. moist room-no pool? puke in parking lot! noisy hotel. wasted nearly $100 staying here!

By on Aug 15, 2013