Skip to main content
Beginning of main content

Marroad International Hotel Narita

3.0 out of 5.0

Recent guest reviews

hotel was nearby airport but was not interrupted by any noise pollution; buffet breakfast was impressive with full range of food. view of airport was quite a distance away. waiter & waitresses is elderly but attentive. .

This hotel stayed next to airport only 10 minutes by car. After took a long flight to Narita Japan. We arrived there almost 8 pm. My family take a rest there the other early morning, we can check out and go everywhere. Convenient store at hotel provide a good food and snack with tax free.

We booked a room at this hotel the night before our flight to avoid the hassle of traveling from Tokyo to Narita airport. The hotel is quite big and fancy but it was budget-friendly. The rooms are spacious and has all the basic amenities. The best part is that they provide a shuttle service to the airport so it will spare you some Yen. I just hope that they could make it a 24-hr. service as it was quite difficult to get a taxi around the airport late at night. Overall, the hotel was able to satisfactorily deliver the accommodation we needed for a night's stay before we leave the beautiful country of Japan.

This hotel is located very near the Narita International Airport. There is a free shuttle bus going to and back to the airport and also a free shuttle going to and back Narita City shopping center. The room we occupied was spacious enough to accomodate 3-4 persons (we were only 2 in a room) with window view looking at the Narita Airport. The staff personnel were very polite and accomodating. They have free wifi in all areas of the hotel. They have several restaurant in the hotel. One was the Top Floor for fine dining. Foods were delicious and service were excellent

I had a 8 am flight on Jetstar Japan to Fukuoka so needed to stay close to Narita. I booked the Marroad Narita from Matsumoto the day before. Got a great price as they were not anywhere near full. Everything was perfect. Hot shower, great bed, BBC on TV. I bought a sandwich and fruit in the handy store downstairs. Got my early am wake-up call and caught the shuttle to the airport. i would stay here again when I am in Narita.

During my stay in Japan, I also stayed several nights at the Marroad Hotel at Narita Airport. The hotel can be reached easily by a free shuttle bus. I arrived around noon at the hotel, in the hope to being able to check-in early. I was disappointed to notice that this wasn't possible. A not so friendly and lousy English-speaking staff member just shouted "No incheck, 3PM, no incheck, 3PM" at me and that was that. I was able to store my suitcase though. After this welcoming experience I left to return later and receive a room with runway view. The decor of the room is a blast from the past, but it was very clean and the bed was comfortable. Despite seeing the runway, plane noise is minimum, so no worries there. I had booked breakfast for my whole duration of my stay, but after experiencing it the first morning, decided to eat my breakfast elsewhere. I think they need to practise the western style a little bit more... :-) All in all, my stay was comfortable, with easy access to Narita.

Stayed two nights at the hotel via a group tour. Clean spacious rooms and breakfast selection is good. To access to the nearest train station or Aeon Mall, guests will need to take the scheduled public bus at 210 Yen per way.

I feel obligated to preface this review: I don't consider myself to be much of a complainer. I've traveled quite a bit and have seen my share of so-so accommodations. Airport hotels are generally not great. That said, within five minutes at the Marroad International, I knew I wanted to write a review. I booked a last-minute room in April 2017. Unfortunately, this meant it was expensive: approx. 26,000 yen. (Ouch...) At first glance, the hotel seemed nice -- the lobby is very grand, the staff friendly. I had high hopes. Pros: The staff were friendly and spoke conversational English; frequent and free airport shuttle. Cons: The room was VERY tired, worn, and dirty. The carpet was stained and the had built-up grime in the corners. The bathroom was a disaster. It looked and smelled like it hadn't been cleaned in a few days. The toilet bowl was stained, the floors were sticky, and the shower was grimy and covered in hairs. I took a shower out of desperation but put a towel down INSIDE the shower. Thankfully, the bed seemed clean... Overall, I would NOT recommend this hotel unless it's your last damn option (which was the case for me.)

No coffee in the room. They have a Hot Water Kettle but no instant Coffee. Available for $3.00 in the lobby. The shuttle is every 30 minutes. check out was fast and easy. Location is isolated and nothing to see or do at the hotel.

The hotel staff are very nice. The room we had was very basic. The beds were comfortable, which is important. The room in general was very dated looking, with stained carpeting and older furnishings. The bathroom showed its age. We stayed in March, and the weather was chilly outside; however, we wanted to run air conditioning because the room felt stuffy. The air conditioner either wasn't working or wasn't availabe due to the time of year. We opted for opening the window, which helped make the room more tolerable. So, if you're only here for one night, it's a comfortable place to rest your head. We checked out the hotel restaurant for dinner; it was empty; the menu was somewhat confusing and unappealing to us. We opted for a hotel room picnic with items purchased from the store in the lobby (the store is like many convenience stores you'll find in Japan). We also checked out the Galaxy bar for a nightcap; it's not much to look at, but it has a decent view of the airport lights. The staff are happy to keep your bags for you for the day, so if you're awaiting an evening departure, you can easily access the town of Narita from the hotel (via hotel shuttle, taxi, or train from NRT airport station).

763-1 Komaino Narita Chiba-ken

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Located within a mile (2 km) of Sakura-no-Yama Hill, Marroad International Hotel Narita is within 3 miles (5 km) of Taiheiyo Club Narita Course. This 3-star hotel has 801 rooms and welcomes guests with 2 restaurants, an indoor pool, and free in-room WiFi. It's near the airport and also close to Sanrizuka Goryo Ranch Memorial Hall and Naritasan Calligraphy Museum.


Enjoy dining at Marroad, one of 2 onsite restaurants. Get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.


The 801 rooms are air-conditioned and have refrigerators and desks. LCD TVs come with pay movies, and guests can stay connected with wired Internet and free WiFi. Free toiletries are also available.

Property features

At Marroad International Hotel Narita, guests enjoy an indoor pool, a fitness center, and a sauna. If you drive, self parking is JPY 300 per day, or you can take advantage of the free airport shuttle at scheduled times. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and wedding services.

Room options

Single Room, Non Smoking

Full 1 | Sleeps 2

Single Room, Smoking

Full 1 | Sleeps 2

Twin Room, Non Smoking

Twin 2 | Sleeps 4

Twin Room, Smoking

Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

60% of guests recommend this hotel

Total of 611 reviews