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Crowne Plaza ANA Narita

4.0 out of 5.0

Recent guest reviews

room good - restaurant fair - staff professional - location vis-a-vis airport and shuttle good

Hotel is nice in all ways except nothing within.walking distance for eating outside.

The hotel itself is not bad, but not eat at the restaurant on top. Got there late and never had a chance to eat, so we decided to try eating there. I ordered a wagyu beef hamburger that was fried instead of grilled. Also the fries that came with it were burnt. They also forgot my friends order.

We stayed for a 19 hr layover. Location was great, close to the airport. Comfortable room, nice ambiance. Breakfast buffet was superb. I would stay here again.

Good, clean hotel with room service where you can easily sleep off the jet lag before you explore Japan. Close to the airport and the staff is extremely helpful.

Its good for someone wants to stay close to airport.

Convenient with enough amenities with a great Japanese restaurant upstairs.

A nice clean hotel. we selected this hotel as the connecting flight was in 16 hrs, and the hotel is close to the airport. It was ok for a overnight stay if you wouldn't go out. No one told us that WiFi was not free.

Layover at Narita unavoidable and this hotel was an adequate location for a lengthy layover enroute to another location in Asia. Transportation was easy to locate, bus was right outside airport departure lounge and was prompt. The room was an average hotel room, it served the purpose for a hot bath, a meal and a night of rest while on a long layover.

Typically, Japanese hotel. Small but nice. The staff are nice.

From the first day to the last day I stayed there every one on the staff was very helpful and courteous.

This is not a 5-star hotel, compared to what we are used to in the US, but you can't beat the location for next day flight home. Staff is the best, next comes the shuttle bus, between the Narita Train Station and Narita Airport. Very handy for reasonable meals and last day shopping.

We had early flight and we stayed at this hotel. Overall it was a good hotel and the food at the hotel restaurant was ver good. This is an old hotel and the room is small. I got a good price , so it has a great Value!

just passing through for a one night stay very convenient to the airport rooms were very clean the staff was very helpful and pleasant

I only stayed for a night until I got to my actual location, but the people were very nice. I wish there was free wi-fi in the room and not just in the lobby, but everything else was great.

The bus transportation from the airport was nice. The staff was friendly and spoke decient english. The room that I had was not that bad, it was bigger than what I was expecting. I had a bit of a time trying to find the pool and work out area, have to go outside to get inside. The only downside was that the bed was a bit hard, harder than the hotel beds in the US.

Good find, would stay here again. The shuttle from the airport was what I needed, so that's why I chose this hotel.

All shuttle are free,so make sure to take the one to the shopping mall,or the sations. the staffs speaks better english than I.Very nice restaurants in the hotel.

Grest location, very clean and excellent service.

This is an AIRPORT hotel, and like most potential guests I was only traveling quickly through. Not headed to Tokyo. This is clean, nice, with a good staff. The problem is that the pool AND gym close very early and open very late. My flight arrived at 5pm. By the time I was at the hotel the gym and pool were closed. By the time I left the next morning. 10:30am flight, they were both STILL closed. This is really unfortunate. Otherwise a nice place for a quick stop over. Obviously too far from tokyo for tourists.

68 Horinouchi Narita Chiba Narita Chiba-ken

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Free airport shuttle

Located 1.7 mi (2.7 km) from Sakura-no-Yama Hill, Crowne Plaza ANA Narita is within a 15-minute drive of Kuriyama Park. This 4-star hotel has 390 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an indoor pool. It's near the airport and also close to Taiheiyo Club Narita Course and Sanrizuka Goryo Ranch Memorial Hall.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

All 390 air-conditioned rooms feature refrigerators, minibars, and ceiling fans. Guests can expect WiFi, wired Internet, and 32-inch TVs with satellite channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are also standard.


Property features

Guests of Crowne Plaza ANA Narita enjoy a full-service spa, an indoor pool, and a health club. If you drive, self parking is JPY 300 per day, or you can take advantage of the free airport shuttle at scheduled times. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Other amenities at this spa hotel include a sauna, an outdoor tennis court, and free WiFi in public areas.

Room options

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Superior Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 3

Guest reviews for Crowne Plaza ANA Narita

Everyone (6) Business (5) Couples (3) Family (3) Friends (1) Other (5)
4
Everyone

room good - restaurant fair - staff professional - location vis-a-vis airport and shuttle good

By on Nov 11, 2017

4

desert island

Everyone

Hotel is nice in all ways except nothing within.walking distance for eating outside.

By , from Cincinnati, Ohio on Nov 2, 2017

2

stayed one night but the food was overpriced and t

Everyone

The hotel itself is not bad, but not eat at the restaurant on top. Got there late and never had a chance to eat, so we decided to try eating there. I ordered a wagyu beef hamburger that was fried instead of grilled. Also the fries that came with it were burnt. They also forgot my friends order.

By on Aug 20, 2017

Review comment responded on Sep 2, 2017

Thank you for your recent stay at ANA CROWNE PLAZA NARITA. We apologize that our service at the restaurant was not appropriate to made you satisfied. We share your comment with our restaurant manager to improve our restaurant service. We hope we have another opportunity to welcome you again.

5

wonderful location

Everyone

We stayed for a 19 hr layover. Location was great, close to the airport. Comfortable room, nice ambiance. Breakfast buffet was superb. I would stay here again.

By , from TX, USA on Jun 28, 2017

3
BusinessTravelers

Good, clean hotel with room service where you can easily sleep off the jet lag before you explore Japan. Close to the airport and the staff is extremely helpful.

By on Nov 6, 2016

Review comment responded on Nov 14, 2016

Thank you so much for taking the time to post your feedback regarding your recent stay with us. Your comments are very well received and will be discussed with the team. Thanks again and we shall look forward to your return. Best Regards,

3
Everyone

Its good for someone wants to stay close to airport.

By on Sep 16, 2016

4

better than typical airport hotel

Everyone

Convenient with enough amenities with a great Japanese restaurant upstairs.

By , from Houston on May 1, 2016

3

stop by

Couples

A nice clean hotel. we selected this hotel as the connecting flight was in 16 hrs, and the hotel is close to the airport. It was ok for a overnight stay if you wouldn't go out. No one told us that WiFi was not free.

By on Jun 20, 2015

3

asia business trip narita layover

BusinessTravelers

Layover at Narita unavoidable and this hotel was an adequate location for a lengthy layover enroute to another location in Asia. Transportation was easy to locate, bus was right outside airport departure lounge and was prompt. The room was an average hotel room, it served the purpose for a hot bath, a meal and a night of rest while on a long layover.

By on Jan 9, 2015

4

nice room

GetawayWithFriends

Typically, Japanese hotel. Small but nice. The staff are nice.

By on Nov 27, 2014