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Recent guest reviews

Is an old hotel that is very bare-bone, with limited staff, and has never been renovate. It mainly cater to large transit tour group. Is isolated from the city, sitting next to a river that is actually a large pond.

All good but bathrooms need some updating

Room size very spacious and very friendly staff.

Nice place and friendly

I had a specific use case for picking the Holiday Inn in that I required a stable internet connection. The Inn advertised wired internet, 24-hour fitness, and 24-hour room service, all of which they did not have. I canceled my reservation and left per-maturely. Even in the executive suite, the WIFI would cut out repeatedly. If my use case was different and they honored their word, I would re-consider. The bed was one of the best I slept in, the view was nice, and the staff was very friendly. Unfortunately for me, a stable wired internet had a higher priority than anything else.

I enjoyed staying at holiday inn Chiangmai. Hopefully come back.

The property is closed by many street food and 7 Elevan store so it's convenience. They also have a shuttle drop-off & pickup from night market which is very convenience so you don't have to spend extra money taking taxi.

greeting friendly and very helpful. The Front desk is very professional and friendly. they make me feel very important when arrived and stayed.

All staff is very pleasant from concierge and bellmen to reception, housekeeping, and the pool bar staff.

The hotel was great for the price but being a very old building it has some upgrades it can use. Service was great and breakfast was great.

Overall experience was good. The staffs are very friendly and helpful. The hotel is well kept clean and fast services. Food was excellent. Since it was hard to schedule tours, my recommendation is that the hotel should have their own tours company and shuttle busses from airport to hotel and the other way around.

You will enjoy your stay at this Holiday inn. Breakfast Buffet was great. They did a great job to cater all nationalities. My hat is off to all in this hotel. Well run. great team.For sure , I will be back again.

Was less than regular. Not pleased with my exoectations,next time i will choose different Hotel...................... I was not really impressed the Hotel did not stock with simple hygiene kit

We stayed for three nights. Everything met our expectation. I wish the holiday inn's in us could be as nice as the one we stayed in Chaing Mai. From staff to food at the buffet, room space and cleanness was overall great. Everything was in walking distance. Hotel staff was very helpful and friendly. The night market was very close to the hotel location. I would stay here again in the future.

Very goo to great experience. I did not expect that with this popular hotel chain, I can get a very good price. Room is big and very comfortable. The surrounding is quite convenient if you like local food and delicacies. Really worth it.

Nice place to stay for relaxing in chiang mai thailand

I suggest you book a room with a river view. Staff are friendly and helpful; most have a good command of English. If you need to extend your stay, you will usually get a better price on-line than at the front desk.

318/1 Chiang Mai-Lamphun Road Chiang Mai Chiang Mai

Hotel highlights

  • Free WiFi in rooms (speed: 25+ Mbps) and in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Wat Ket within 2 miles (3 km) of Chiang Mai Night Bazaar, Centara Riverside Hotel Chiang Mai is within a few miles (5 km) of other popular sights such as Tha Phae Gate. This 526-room hotel welcomes guests with 2 restaurants and conveniences like an outdoor pool and free in-room WiFi.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: River Terrace specializes in international cuisine and serves breakfast, brunch, lunch, and dinner; China Palace offers relaxing garden views. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 5:30 AM to 10 AM.


Rooms

32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include refrigerators, minibars, and coffee makers.


Property features

Centara Riverside Hotel Chiang Mai features an outdoor pool, a children's pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for THB 600 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and meeting rooms.

Room options

Family Suite, 2 Bedrooms

2 Twin Beds and 1 King Bed | Sleeps 4

Deluxe Suite, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 3

Grand Suite, 2 Bedrooms, River View

1 King Bed and 2 Twin Beds | Sleeps 4

Guest reviews for Centara Riverside Hotel Chiang Mai

Everyone (10) Business (1) Couples (3) Family (1) Other (2)
1
Everyone

Is an old hotel that is very bare-bone, with limited staff, and has never been renovate. It mainly cater to large transit tour group. Is isolated from the city, sitting next to a river that is actually a large pond.

By on Nov 29, 2023

Review comment responded on Dec 10, 2023

Dear Alex,Thank you very much for your recent stay at our hotel. We are so sorry to see you did not enjoy your overall experience with us. Please rest assured that we will look into these concerns for further improvement.We hope having the opportunity to welcoming you back again in the near future.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

5
Everyone

By on Sep 27, 2023

Review comment responded on Nov 12, 2023

We are incredibly grateful that you took the time out to leave us a 5-Star review.

4
Partner Couples

All good but bathrooms need some updating

By on Aug 13, 2023

5
Partner Couples

Room size very spacious and very friendly staff.

By on Apr 26, 2023

5
Family

Nice place and friendly

By on Jan 18, 2023

1
Everyone

I had a specific use case for picking the Holiday Inn in that I required a stable internet connection. The Inn advertised wired internet, 24-hour fitness, and 24-hour room service, all of which they did not have. I canceled my reservation and left per-maturely. Even in the executive suite, the WIFI would cut out repeatedly. If my use case was different and they honored their word, I would re-consider. The bed was one of the best I slept in, the view was nice, and the staff was very friendly. Unfortunately for me, a stable wired internet had a higher priority than anything else.

By on Feb 18, 2022

5
Business Business

I enjoyed staying at holiday inn Chiangmai. Hopefully come back.

By on Feb 13, 2020

5
Everyone

By on Jan 25, 2020

4
Partner Couples

The property is closed by many street food and 7 Elevan store so it's convenience. They also have a shuttle drop-off & pickup from night market which is very convenience so you don't have to spend extra money taking taxi.

By , from California on Dec 1, 2019

5
Family with small children

greeting friendly and very helpful. The Front desk is very professional and friendly. they make me feel very important when arrived and stayed.

By on Oct 28, 2019

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