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Holiday Inn Chiangmai

4.0 out of 5.0

Recent guest reviews

Stayed for a few nights in 2016,liked it so much that when our daughter travelled through Thailand we booked her in for a couple of nights.the location was excellent and allowed us to take the free hotel transport into the main market area where we could get amazing foods and souvenirs.

Although Check in process is good, check out process is trouble. First, the lift is too slow and easily get crowd. We nearly waited around 20 minutes from 8/f to lobby. I think the lift cannot deal with some big tour. Second, checkout process was very slow. I need 15minutes to check out. Including wait the lift, I spend 30minutes to check out... sign

The Holiday Innin Chiang Mai is a little dated and could do with a little TLC, but it is a great hotel in a decent location. Staff were very helpful and friendly. Breakfast wasn’t the best, but ate in the lounge and room service and the food was good. Would stay there again if I was in Chiang Mai.

We recently spent two wonderful nights at the Holiday Inn in Chiang Mai. Very large, clean and beautiful hotel. Very spacious and spotless room. Food late at night was quick and satisfying. Breakfast buffet very big. Perhaps too big? Lots of steps between stations but loads of food which was all very good. Just returned from the outdoor pool. Spotless and very courteous staff attended to anything we wanted. Would stay here again!

Dear Mr. Pitman, When I was checking in I asked you if you worked here. You replied Sort Of! And no wonder. Such a great personal staff from the food & beverage manager to the Night Market shuttle driver. I swear he would have taken me to New Jersey! Good people everywhere. Thai people are so gracious to begin with.The Hotel itself deserves every star. But I agree with some reviewers the hotel might need a technological upgrade. And perhaps a new coat of paint around the Grand Staircase. Miss Chiemwong checked me out and was very personable. She helped me make a tether Booking to a Holiday Inn Express in Bangkok. Unfortunately I had a problem getting processed into the hotel. I called one of your staff and I thought she could help because she worked for Holiday Inn and spoke Thai and English. And she did try to help but did not understand what they were charging me for. But your team is awesome and deserve my unending gratitude and eternal respect!

We love this beautiful hotel! The rooms are comfortable and spacious, large bathrooms. The bed was so comfortable! We missed the breakfast but the cappuccino was so good. The hotel is very central. The staff are very friendly and helpful. Will definitely stay here again.

We enjoyed our stay in this hotel. The rooms are large and well appointed. The staff is friendly and accommodating and the entire hotel is impressive. Breakfast was excellent and we enjoyed all they had to offer.

Just arrived at the wonderful Chiang Mai Holiday Inn Thailand! Very pleasant surprise. The staffare very good and courteous. Mixed my phone with my electronic key and locked myself out but they were quick to solve this little glitch. They are wonderful people and I am thouroughly enjoying my stay! Looks like there is a wonderful menu here just going there now to dig in!

As a Ihg's gold member they upgraded my room. Room size very very good. Renovated recently. Breakfast is also good. Free shuttle service is best option. 7eleven n bigC near the hotel. Swimming pool is okay.

We have just spent three days at the Holiday Inn in Chiang Mai and we were extremely impressed by the hotel, amenities and staff. It is a large hotel but the service is very friendly and personalised. Our room was large, clean and had great views over Chiang Mai. We recommend it.

Room options

Executive Room, 1 King Bed, River View

King 1 | Sleeps 3

Premier Room, 2 Double Beds, River View

Full 2 | Sleeps 3

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 1667 reviews