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Holiday Inn Ellesmere Port

3.0 out of 5.0

Recent guest reviews

I booked the suite as a birthday surprise for my wife's 40th birthday. We arrived on the Friday to be joined by our friends on the Saturday night. We found every member of staff to be polite, helpful and friendly. No problem using the pool with the children and the setting for the hotel is fantastic. We went shopping on Saturday in to Cheshire Oakes which was literally 5 mins away (next exit down the M53). Taxi into Cheshire Oakes on the Saturday night was reasonable at £8 each way for a 7 seater and the hotel staff organised this for us. We did use the hotel restaurant on the Friday evening and the food was excellent (as was breakfast each day) - again with friendly service. Recommend as a great place for a weekend break. Well done to the staff - keep up the good work!!

I travel regularly to Liverpool will alway stay at the HI. Since the first visit, the hotel is steady improving an modernizing. Clean and spacious rooms, with new furniture. A great Hotelbar and a nice Breakfast room overlooking the canal. Just the coffee could be updated, why not place a capsule machine at the bluffet additional to the served coffee?

Hi As an ex hospitality manager (alwsys the worst) I was disappointed on no one at reception at 6.30pm and it took the barman to call the receptionist/manager in to check me in. With an 'off you go' or 'there you go' comment..maybe it was dinner break or busy in the restaurant! I liked the room...until 4.30-6.30pm in the morning when the construction crews congregated outside of the front doors..unfortunately room 108 was above. After an 7 hr drive and trying to focus for was annoying..not the hotels problem I guess. The last night there I asjed for a carlsberg with a club sandwich. I got a san miguel glass with beer..asked again was this san miguel told no carlsberg..went to get bill after asking for a Carlsberg to taste the difference and guess what was listed..san miguel and carlsberg. And then asked about normally just contactless and was a no.. I'm sorry to say, surely gratuities is on excellence of service. As this was on the company I work for, I will probably be back again. I hope this will review will be seen as constructive.

The hotel is close to major roads but feels a but feels a bit isolated. It's located in a very attractive tranquil setting and I imagine would be even better in the summer. Arriving at night, the overflow car park isn't easy to spot as you drive in and parking in the hotel itself is limited, (maneuvering at the end of the parking roads to get out is tricky). Room, staff and breakfast all good. Good out of city choice.

Stayed here recently after my friend was married in the hotel. Place is lovely, staff are very attentive, food was excellent. I would definitely stay here again and I will definitely be recommending it as a place to stay. My only gripe .... the mattress on the bed was VERY soft! Didn't sleep very well for that reason. But other than that everything was top notch

A good value hotel which we visited for two days including News years eve, Parking looks crowed but the overflow car park is not promoted enough when in the main car park. The receptionist was very friendly (Debbie) when we booked in. The room was good for us and seemed to be good against noise. Two double bed made it feel small but ideal for four of us also good wifi. Bathrooms dated but clean. The bar at the hotel nice but lacks atmosphere with the tv left on but not loud enough to hear anything so why bother. Might as well leave sport on or news. Bar prices ok. Breakfast good and no queues, should offer hot chocolate for the kids £3.50 is expensive. Just a little observation if you have an employee of the wall please update the last 3 months as so many good staff work in this hotel. Breakfast staff very friendly. Good hotel and great location for Cheshire oaks

Excellent hotel, well maintained rooms and facilities right by the canal. The views from the restaurant are fabulous. Stopped over on the way to and from Liverpool for the horse show with a day shopping at Cheshire Oaks. Great place for a family stay.

We went here to stay overnight and went to a Christmas Party night at the hotel. The party night was very good, the food was good and the music was very good. It was just spoilt by some other tables throwing artificial snowballs all night at each other across tables and hitting people who were not in their party.

We stay here each Christmas for a night away and a shopping trip to Cheshire Oaks and every year it doesn't disappoint. The hotel has undergone a refurb so now it's even better than before. Great hotel, fabulous friendly staff, pool/sauna, great food, comfortable rooms , nice surroundings means everything about this hotel makes it perfect for a little getaway. Roll on our next trip there.

Breakfast with the family and meet with Santa. Lovely food, staff were brilliant and looked after everyone, nothing was too much trouble. Grandson who’s 4 thought Santa was magical - as did his sister (who’s 13 and too cool for Santa!) especially as Santa arrived on a canal boat. Thanks everyone at Holiday Inn Ellesmere Port

Center Island Waterways Lower Mersey St Ellesmere Port England

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn Ellesmere Port is located within a few miles (5 km) of Blue Planet Aquarium and Cheshire Oaks Designer Outlet. This 3-star hotel has 83 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Chester Zoo and Chester Cathedral are also within a 15-minute drive of this Ellesmere Port hotel.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7:30 AM to 11 AM.


Holiday Inn Ellesmere Port's 83 air-conditioned rooms provide coffee makers, free newspapers, and free local calls. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Ironing boards and desks are also standard.

Property features

Guests of Holiday Inn Ellesmere Port have access to an indoor pool, a health club, and a sauna. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and laundry facilities.

Room options

Standard Room

Full 1 | Sleeps 2

Room, 1 Double Bed with Sofa bed, Non Smoking

Full 1 | Sleeps 4

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Room, 1 Double Bed with Sofa bed, Non Smoking

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 958 reviews