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Best Western Forest Hills Hotel

3.0 out of 5.0

Recent guest reviews

Stayed at the hotel for two nights as we were attending a wedding nearby. We stayed in room 104 which the bathroom I believe, has been recently updated/renovated. The hotel is surrounded by fields which is lovely. All staff were very friendly, even gave us an ice bucket and glasses when we were getting ready in the morning. The room and bathroom were spacious and the shower was great. We had booked a local hairdresser and makeup artist and there was more than enough space for us all in the room! Breakfast was OK, nothing out of this world but everything you need. Very reasonable price for the stay, I would definitely stay here again if I returned to the area.

we made a reservation on their special lazy sunday offer. Because we are Best Western members we were upgraded to a suite. Afternoon tea was one of the best we have ever had. Evening meal was excellent value for the price. Breakfast normally a buffet but on thi s occasion the meal was cooked fresh in the kitchen.The dinning room has fantastic views across the wirral.The staff were all very helpful and proffesional. Very close to Cheshire Oaks outlet

The new class 'intense zone' on a Saturday morning at forest hills is definitely worth a go! Challenging activities to get all the muscles working whilst having fun outside! The trainers made it fun and light hearted whilst also pushing us to our limits! Flipping tyres, pushing a sled and pulling ropes were just a few of the many exercises that got the heart beat going! It was definitely the best way to start a Saturday morning and I will definitely be going again this week! Thanks leisure team!

We were looking for a hotel for an overnight when visiting the Chester area. This hotel came up on a deal and it was a great choice. The hotel staff were friendly and quickly got our room sorted out. The room was spacious, well equipped and comfortable. The bathroom was modern and very clean. We didn't have breakfast as we weren't after breakfast but it was 7 for continent or £11 for full which isn't too bad given the room cost. I would book here again.

Excellent idea to bring the children's Zumba class to the hotel. My daughter absolutely loved it and the ladies who ran the class were brilliant with the children. My 4 year old daughter can't wait to go again next week

Lovely place to stay. Staff are friendly and pleasant. Room was too a high standard. Would I recommend , yes definitely. I could of stayed there for a year. Master suite is perfect Full marks Thanks AndyROB

We spent a few nights here with our 3 kids as a base to explore the North West. The check-in was made special for the kids as they each received a Kids Welcome pack, which including colouring's, balloons, aeroplane toy etc. The room was massive and had a Double bed, two single beds and double sized sofa bed. There are not many Hotels that cater for families of 5 people. The kids also enjoyed the Hotels pool and leisure facilities. The staff were very pleasant and had a great attitude towards the kids. The only gripe that I had was that I was told at Check-in that if 2 adults paid for a Full breakfast then the kids would eat breakfast for free (They knew we had 3 kids). We had breakfast twice but on one the days they charged us and extra £5 for 1 of the kids. So when I queried this on paying the final hotel bill, I was told rather abruptly that "That is the policy, you must pay the £5". So how do you not explain the policy on check-in and how do you pay pay the charge on 1 day and not on the other day??? I wasn't going to make a huge fuss over £5 but it did leave a sour taste after such a great stay.

I stayed 2 nights. Upon arrival I was greeted by a lovely lady on reception with a beautiful smile. She explains everything to me, booked me in for dinner in the restaurant (reviewed separately) and gave me my key to room 123. Got to my room key kept flashing Redland wouldn't work. Back to Reception for a new key. Immediately sorted and in I go to my room. The room was spacious and clean except for a scrunched tissue found on the bedside (presumably forgotten about by the maids as everything else was spotless).I couldn't find a thermostat either but as I was comfort enough. The TV remote controls also had few working buttons. The arrows, ok and off buttons making watching TV in bed pointless. Luckily I'm not a TV fan so I wasn't too bothered. I went to the pool area before dinner. I was very impressed and surprised to see a sauna, steam room and jacuzzi as well. All of these were very clean. The pool very warm and comfortable and the jacuzzi even more so. The jacuzzi also has a button to press so no awkward sitting around people you don't know waiting for the bubbles to restart. Sauna and steam room were typically hot as supposed to be but not uncomfortably so. I thoroughly enjoyed my time in here. Only downside is there's not one of those costume dryers in the changing rooms, this would be good for people staying more than one night wanting to wear their costume again. However, plastic bags are provided so no need to carry a wet costume around if you forget to bring one. Great. I went back to my room after and of course my key didn't work again. More confusing it went green but still wouldn't allow me in. Back to reception. The lady on the desk was still smiling and very pleasant. New key back to my room. Same problem green but no entry and then I hear a click and I'm in. First night I slept like a log. Beds and pillows are so comfy. Shower was easy to use in the mornings, no faff I liked that. The second night I came back to my room, key being a pain and the maid saw me struggling she immediately came over to help. Ever so pleasant. She used her key I watched if their was a knack to it. It worked but I didn't spot anything I should have but wasn't doing. She was fabulous. I went to sleep early as I was struggling keep my eyes open. 2.30am I awoke. I could hear talking and presumed a party of people were congregated in the corridor, the noise didn't go so I got up to check, nobody there so it was coming from a room. It kept going quiet so I thought great back to sleep. From shouting and banging I decided it was coming from room 124 and shouted for them to shut up. They did quieten down but I could still hear them talking. I went back to sleep at about 4.45. I got up at 6am tired and surprised to be able to hear them still talking. The walls must be quite thin. I checked out before 7am. The man behind the desk looked fed up. He never asked if I enjoyed my stay but wished me a good day. It wasn't awful but I won't be rushing back.

Used the hotel as a base for a golf trip with friends. Stayed for three nights, dining in the hotel on first night only. Good reception with all rooms allocated before our arrival. Room was good with all facilities required. Evening meal in restaurant enjoyable and reasonably priced. Breakfast choice was good with serving staff very helpful. Very nice spa facilities with good size swimming pool and Jacuzzi. Only negative is that it is a good 25 min walk down the hill into Frodsham and I would not want to walk back up late at night.

Nice welcome, nice room, disappointing attitude of restaurant/hotel manager when we asked for a drink at the bar. Barmaid very politely said she had to ask her manager as the bar closed at 11 pm (time 11.03 when we arrived) and when asked, manager was very abrupt with barmaid. Appearing to show off in front of table of restaurant customers she shouted across restaurant informing us that, at least this is what I think she said, we should go to the people at reception!

Overton Hill Frodsham England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Best Western Forest Hills Hotel places you 7.8 mi (12.5 km) from Norton Priory Museum and 12.1 mi (19.6 km) from Chester Zoo. This 58-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Chester Cathedral and Grosvenor Museum are also within a 30-minute drive.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with English breakfast, available for a fee.


Rooms

The 58 rooms have desks. TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries.


Property features

Best Western Forest Hills Hotel features an indoor pool, a children's pool, and a health club. Free parking is included with your stay. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.

Room options

Standard Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Twin 3 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 824 reviews