Smoky Mountain Inn & Suites2.0 out of 5.0
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Recent guest reviews
This was a great place to stay in Cherokee. Our stay was comfortable and quiet. Not too far from venter of Cherokee. Staff was extremly nice and polite. Will definatly stay here again.
Had no issues at this hotel. The breakfast was not the normal continental breakfast, just cereal, juice and coffee. For our purposes, it was not a convenient location, in respect of the casino. Room was clean, very much a motel room, not a suite. No complaints.
tried most cherokee n.c. area hotels.....this by far the most modern and the most polite and helpfull staff as you will find.all you need to do is ask and it gets done.and opt for one of the jacuzzi rooms.
The staff were very friendly and helpful on our second night there my daughter hit her foot on a door and was bleeding so the receptionists went to her car and gave my daughter band aids to help calm her down when she didn't have to it made the trip for us
Close to everything,heated enclosed pool,nice rooms, and cont. breakfast
Nice hotel, nice carrying employees. Wish for microwave and frig, in room and more selection of fruit and maybe yogurt on the breakfast. I would stay here again if they keep the keep the cost down.
Did not get to stay in the Smokey Mountain Inn and Suiets. Because of water damage. Had to move to Hampton Inn and had a ruff time with the move and a lot of misunderstanding from the hotel and oribtz. Very unhappy about this. but had a great time while we were there..
We did not get to stay in the hotel because of weather conditions and the road was closed across the mountain and we were in Gatlinburg. We called hotel and ask if we could get a credit to stay another time and they said no. Receptionist was very rude. It will not be our choice the next time we decide to go to Cherokee.
It was located out of the way. When we got there, they didnt have my reservation because the fax machine had been broke down for a week. So, once we got there we had to wait another hour while they called your company for verification. They had to have the information emailed to them instead of just using my print out confirmation information. Once we finally got in the room it wasnt worth rhe money. The bed was hard, the jacuzzi tub didnt work. My boyfriend went and talked to the front staff, he was td they had just REOPENED. No reason given why.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Smoky Mountain Inn & Suites is located within a mile (2 km) of Oconaluftee Islands Park and Eastern Cherokee Agency. This hotel has 84 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Cherokee Bear Zoo and Cherokee Welcome Center are also close to this Cherokee hotel.
Start your day off right with a free continental breakfast.
The 84 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Rooms also include desks.
Guests staying at Smoky Mountain Inn & Suites enjoy an indoor pool, a spa tub, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff always at the ready.