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Comfort Suites Cherokee

2.5 out of 5.0

Recent guest reviews

The room was large but dated. We had some issues with the room, but the hotel staff was quick to respond, and fix the issues.

Standard hotel fare, but housekeeping needs work. Found cigarette lighter (in no smoking room) and hair clip on floor.

Have stayed here 3 times. Staff has always been friendly and helpful.

Good location, adequate parking, & room was comfortable. Curved shower rod was CORRECTLY installed so as to give more space in the tub. My one suggestion would be to have the toilet and tub in a separate room from the lavatory & mirror. The value received for the price was very good.

staff was very friendly and the room was nice and clean

I would recommend it as a good stopover in an area where there is not much to choose fro. Relative to other hotels in Cherokee, this one is clean, comfortable, and safe. Close to the casino and central to Cherokee activities.

Everything about the trip was good. Room was very clean and comfortable. Staff was very friendly. I would stay here again and again. Perfect getaway!!!!!!!!

the location was good.the bed was the most comfortable bed we ever slept in.the complimentary breakfast was more than we expected it to be.

We went to the Casino which was about a 5 minute drive. Not bad compared to the expensive hotels right next to the Casino. It was also near a bunch of little shops. Had a great time! Room was nice and clean except for the spider webs on the sprinkler and our TV remote didn't work. Will go back soon!

Hotel is clean, located on main road leading to Gatlinburg Tn, only a couple minutes from Casino. Beds were not the best and a little lumpy. No desk in room, there was a refrig and microwave.

site seeing ,shopping ,went to the casino,car show,we had a great time the hotel was very clean .nothing missing

Quiet and good warm breakfast

The room was clean and adequately appointed. The breakfast room was too crowded to enter, and I tried different times. Too many guests, too little space. At $150 per night it was no bargain, no doubt the location, near shopping and the casino upped the price of a merely average 3rd tier motel.

Rate this a 2 on a 1 - 5 scale

This was a very nice hotel with friendly staff. The breakfast was better than most I have had. I would stay again and recommend to others.

This was my first time staying overnight in cherokee. The location was good but the hotel was noisy. There were children running down the hall and people going in and out of their rooms until after 10:30 at night.

when we arrived and were given keys to our room, we went to room and housekeepins was still in there and had to wait in the hallway till they finished.The room was filled with many knats. Seems they keep the doors open when cleaning, during these summer humid months, not a good idea, but since they dont sleep in there, i guess they dont care. They charged you 1.30 each day to use the safe in the room, that is the least they can give you for free. The terrace was filty and had spider webs all over. Dont stay there. there are much nicer places

There are many options in this area for hotels. This hotel was clean, comfortable and a good value. We were not looking for a hotel that we were going to spend much time in, but a good, safe place to spend the night. We were plesently surprised when the price was LOWER than expected.

The Comfort Suite was great place to stay. Though the king size bed was a little hard, the extra pillows made it comfortable. Outside the balcony was a view of the town and mountanins and Christmas lights. The Casino was only a few minutes and away. Maggie Valley and Bryson was only 10-15 miles away. Would like to go back in warmer weather.

This Comfort Suites is no bargain; especially on weekends. The room was not cleaned to our standards and on each day of the stay no soap or shampoo was replaced in the room. The ice machine on the floor was broken on the second and third nights and a giant puddle of water stood before the machine. The power went out on the Second night in the early AM numerous times. Someone came down the hall and banged once on the door about 9 AM so people would wake up I assume, and check out by 10 AM. The hot-tub and pool were dirty and people were commenting about the amount of debris in both.The overall friendliness was not present at the front desk but much of the help was friendly. I wouldn't stay there again.

1223 Tsali Blvd Cherokee NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Comfort Suites Cherokee places you next to Oconaluftee Islands Park and within a 10-minute walk of Eastern Cherokee Agency. This 91-room hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi. Cherokee Welcome Center and Cherokee Bear Zoo are a short walk away.


Dining

Start your day off right with a free buffet breakfast offered each morning.


Rooms

The 91 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and refrigerators. Guests can expect to find cable TV and stay connected with free WiFi. Coffee makers, free weekday newspapers, and free local calls are other standard amenities.


Property features

Guests staying at Comfort Suites Cherokee enjoy a 24-hour fitness center, a spa tub, and free WiFi in public areas. If you plan to drive, free parking is available. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.

Room options

Suite, Non Smoking

Queen 2 | Sleeps 5

Guest reviews for Comfort Suites Cherokee

Everyone (1) Couples (13) Family (5) Other (1) Friends (1)
4

good location, the hotel needs to be updated.

Everyone

The room was large but dated. We had some issues with the room, but the hotel staff was quick to respond, and fix the issues.

By on Jul 24, 2017

3

great location

Couples

Standard hotel fare, but housekeeping needs work. Found cigarette lighter (in no smoking room) and hair clip on floor.

By on Jun 30, 2014

3

friendly staff

Singles

Have stayed here 3 times. Staff has always been friendly and helpful.

By on Sep 10, 2013

4

comfort suites in cherokee, nc

Couples

Good location, adequate parking, & room was comfortable. Curved shower rod was CORRECTLY installed so as to give more space in the tub. My one suggestion would be to have the toilet and tub in a separate room from the lavatory & mirror. The value received for the price was very good.

By on Sep 3, 2013

4

very nice room and staff

Couples

staff was very friendly and the room was nice and clean

By on Apr 22, 2013

3

clean, comfortable, roomy in cherokee

Couples

I would recommend it as a good stopover in an area where there is not much to choose fro. Relative to other hotels in Cherokee, this one is clean, comfortable, and safe. Close to the casino and central to Cherokee activities.

By on Jan 15, 2013

5

wonderful

Couples

Everything about the trip was good. Room was very clean and comfortable. Staff was very friendly. I would stay here again and again. Perfect getaway!!!!!!!!

By on Nov 7, 2011

4

most comfortable bed

Families

the location was good.the bed was the most comfortable bed we ever slept in.the complimentary breakfast was more than we expected it to be.

By on Aug 8, 2011

4

great place

Couples

We went to the Casino which was about a 5 minute drive. Not bad compared to the expensive hotels right next to the Casino. It was also near a bunch of little shops. Had a great time! Room was nice and clean except for the spider webs on the sprinkler and our TV remote didn't work. Will go back soon!

By on Jun 9, 2011

3

harrah's cherokee

Families

Hotel is clean, located on main road leading to Gatlinburg Tn, only a couple minutes from Casino. Beds were not the best and a little lumpy. No desk in room, there was a refrig and microwave.

By on Nov 22, 2010