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Recent guest reviews

Is the Ibis Chennai City Centre meant for business travellers, backpackers, students or families on holiday? It is hard to guess from the decor, restaurant or rooms.There seems to be an attempt to cater to all categories, leaving one a bit out of sync at the end of it. Functional rooms with bathrooms that seemed to be designed and inspired by airplane toilets, it is difficult to imagine a larger than average person being able to use it. Meals and service just pass muster.

The accomodation was good. Was a pleasant stay in Chennai. The location was a preference. However the space specially the bathroom is too small and some variety in breakfast can be added to improve the rating.

Good hospitality and housekeeping staff Roni is awesome guy. Helps a lot in my stay. Would strongly recommend the hotel for luxury stay. Food is also good and cleaning is also efficient. Comfortable stay

This is a salute to an outstanding hospitality given to me and my family during my stay at Chennai for two weeks given by the entire Team Of Ibis Chennai city center. I have to acknowledge everyone but its difficult to mention each and every name but please count yourself as a Hero and you’ve made me smile wider! First and formost, The GM of the Hotel who took care right from the time i stepped in till my departure, He along with RDM Nita and Front desk manager, Front desk team leader Ashwin, and the other team mates in the front office of which i recall a few Priyanka, Gargi, Anjali etc! I would like to say Thank you! You made me feel so special and made a new home for me in your Hotel! To the kitchen staff and FAndB , I firstly want to thank the Head Chef inspite of his busy schedule in the kitchen would toil for my particulary dietary needs of which i salute you for that, for Chef Brajesh ( Thanks for the amazing Bacon you served me) and Chef Chitra for that awesome burger you made! I remember till this day! Thank you! To Sonali who is a dear and sunshine would always brighten my day for her care and love! She’s a gem In your team! count her special, she is really! For Shobna, Rajesh, Blessing, Meba etc you standing in the gap and helping me everyday in the breakfast, lunch, dinner, your beautiful smiles and warm Gestures have open my heart wide and always a delight to talk to you before and after my day! To the housekeeping department, Rihun , Neetu and Roni etc who would greet me every day in the corridor , with that beautiful tone “Good morning Sir” that’s just splendid and of course for all the things i needed for my stay they are there! God bless you guys! And lastly to the concierge , Thank you, Bikram and all those who’s name i cant remember, Thank you once again from All of my heart! Ibis Chennai City Centre you have stand superior, you have shown yourself that you are different from the rest of all! Your kindness and warm Hospitality would always be engraved in my heart of which i would never forget! Thank you once again! After all again , we are family!

My experience was great food was good and stay was comfortable I would specially like to mention about Gagan in staff who helped a lot in Chennai as it was my first time in Chennai thanks Gagan and keep up the good work

I stayed here for 3 days and 2 nights. Staff is pretty friendly but hotel policies aren't. Check in time is 2 pm (which personally I felt odd). Room service is not up to the mark. If you ask housekeeping or reception to send someone to clean the room, they'll ask you to keep the dustbin outside of your room door. Food items and room service options are limited. Connectivity and transportation is very good from this location.

From the start I got the feeling that everyone at this hotel was trying to make sure I never stay here again. From the checkin till the check out. Only 1 lady with short hair could understand the needs of a guest. Her name is Ms. Gupta, I think , she had come from Ibis Bengaluru. Housekeeping fellow take eternity to give you soap and collect clothes for washing. I had to go to the reception to hand over the same after waiting for 45 minutes in the room. Inspite of doing online checkin the key wasnt ready. Had to wait longer than usual for check in. Had got extended check out time due to my membership but still they called to inform me that I will be charged extra. When I told the lady that I did get an extension till 6pm then she checked the comp and informed " yes." She could have checked before calling.

Room is very compact and restroom give flight feeling.dinning menu is very tasty than morning breakfast buffet.housekeeping and other services are excellent.stephen helped it very well.perfect place for US visa,Spenser plaza,sathyam theater.

We checked in at 2:00 midnight. Front desk staff warm and welcoming. Thanks to Gargi at the reception. The rooms, service, breakfast ........ everything is nice. No complaints. The cafeteria staff where helpful. Sarthy, the cafeteria waiter and room service attendant was one of the best person. He was humble and prompt on his service. If IBIS is listening, please take care of such staff (Gargi, Sarthy and one at the entrace etc), they are hard to find nowadays. I would recommend IBIS to provide free drop facility to the Biometric centre as well. If not, they can atleast make some auto's available at standard rate, so that people staying at hotel are not fooled or get stuck in bargaining with autowala...

ibis Chennai City Centre, the international hotel brand of Accor, is located on Mount Road (Anna Salai). 30 min drive from the Chennai airport (provided there is no traffic). Location of the hotel is very comfortable to reach US Consulate (walking distance). Hotel is adjacent to ICICI Bank and next to Thousand Lights Metro station. Good place to stay for business trip or family trip. Shopping malls are nearby, especially Express Avenue (9 years old) accommodates plenty of branded outlets. Hotel reception is located at 5th floor and the restaurant as well. I am inspired by "ibism" the unique approach to attract guests. Room is very clean and staff service is very good. During check-out, the bell boy was engaged by some other guest but one of the reception desk girls herself assisted to transport my luggage from room to lobby. Thank you, ibis for your excellent staff service !!!

690 Anna Salai, Mount Rd Chennai Tamil Nadu

Hotel highlights

  • Walking distance to Consulate General of the United States, Chennai
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Royapettah, ibis Chennai City Centre - An AccorHotels Brand is within a 10-minute walk of popular sights such as Spencer's Plaza Shopping Mall and Consulate General of the United States, Chennai. This 3-star hotel has 155 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and free valet parking.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


The 155 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect LED TVs with digital channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Free bottled water, laptop-compatible safes, and phones are other standard amenities.

Property features

Ibis Chennai City Centre - An AccorHotels Brand features a 24-hour fitness center, free WiFi in public areas, and conference space. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for INR 1200 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.

Room options


Twin 2 | Sleeps 3


Queen 1 | Sleeps 3


Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 483 reviews

ibis Chennai City Centre - An AccorHotels Brand

690 Anna Salai, Mount Rd, Chennai, Tamil Nadu 600006
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