Mercure Hotel Kongress Chemnitz3.5 out of 5.0
Recent guest reviews
We left Brussels at 07.30h and arrived with 24 people in a coach around 18.30h which is pretty good considering the imposed rest time for the driver. Upon our arrival a man opened the barrier and indicated where the bus could park, near the hotel which is much appreciated by the driver. We stayed for one night and everything went smooth at the reception desk, thanks to a bit of preperational work from our side. We had reserved supper for 19.00h and that was served downstairs. The rooms were comfortable and the breakfast was served at the 26th (top) floor with a nice view over the city. I had no complaints and everybody of our group slept well and enjoyed a good breakfast which is in buffet form. We all left satisfied, heading for Dresden.
Reception and bar staff were friendly and attentive. Room was comfortable with ample space and I slept well. Breakfast staff pounced on you as you entered to obtain your room number and then left you alone to the point were you had to chase for a cup of coffee and that seemed a little too much work for them
We really should not have expected much considering what we paid , but since it was just a matter of one night ( we were here to meet up with old friends) and we wanted to stay in a central location and were leaving early next day we settled for this hotel. The building is drab looking with nothing to show. The rooms and bathrooms cuby holes and basic with non of the trimmings to warrant the Mercure tag . Wouldn't really go to town recommending this place.
Room clean and basic. Staff nice. Breakfast is fantastic. Breakfast made the stay. Parking free and very close to front door. Shower is good too. Internet too expensive at EUR 12 per day. Internet should be free, at least for Accor Platinum members which I am.
Basic hotel, clean and pleasant. The higher you get your room, the better. There is a great view from the breakfast room and for the breakfasts there is really quite a lot to choose from. One big minus: forget about fitness room. What they call fitness room here is really laughable. You will not even warm up yourself.
I have been in Chemnitz, Germany, in the last few days for work. Before leaving I have booked the hotel using Mercure's website. The price looked good, and I choose a "Privilege Room" with king-size bed and (I quote from the web site) "VIP bathroom including bathrobes, mineral water and free coffee and tea facilities in the room plus free newspaper. WIFI and late check-out also free (subject to availability)". I had none of this... well almost... actually, I had a water heater to prepare coffee or tea in the room. The room was very small and had nothing in common with the images on the web site. All in all not bad, but surely not a "Privilege Room". The bed was a standard single bed, no king-size whatsoever. The bathroom was an old-fashioned, almost DDR-looking, plain white bathroom with just a couple of towels and no bathrobe at all. No sign of anything VIP, there. But what was absolutely shocking was WiFi. Upon arrival I got a free card with a login and a password to connect to WiFi. Slow but it worked. But the free card expired after 24 hours and if I wanted to have WiFi I had to pay the whopping price of 12.50 euro per day (or 3.50 euro per one hour). Simply crazy, the abroad rates of my cellular provider are much cheaper. I was really relieved when I left the hotel yesterday. If I ever go back to Chemnitz, I will surely avoid staying again in the Mercure!
I love coming to this City. The Hotel is very central, of a very high standard and the rooms are more than adequate. My only slight criticism is that the breakfast is slightly over-priced, especially when there are so many superb cafes in central Chemnitz about 2 minutes walk away! The Christmas market is worth coming to!
Stayed for three nights, overall very good. Very friendly staff, felt very welcome and secure. Hotel and room are very clean and tidy. Breakfast excellent, 4****. What could be improved is the material inside the pillow, not sure but felt like polyester.
I am a businessman and I need to be flexible working constantly with the internet switching between multiple devices. Absolutely not possible better safe your money and stay at a hotel who is operating in the 21th century. The reception staff is very helpful and apologetic but can't do anything about it.
The hotel has possibly the tallest & prominent East-German era building (but renovated with modern decor) is situated close to the center of Chemnitz which is just 5 minutes walk to the main shopping district of the city from the hotel so very convenient location. On the way to the main shopping area one has few dinning options & also few option adjoining the hotel itself – But close by 9.00 pm (very strange for someone from Asia). We tried Vapiano (Italian cuisine) on one of the evenings & loved it as well as a local brewery located near main walking/shopping district serving excellent beers on another. Hotel location is perfect for anyone having evenings free as it offers multiple options within its close vicinity including a shopping mall. Staff in Front office were a bit chaotic or as House keeping staff who were typical what one expects in this part of the world – expressionless, mechanical & only at times trying to be helpful & flexible. However the staff at the Restaurant on the 26th Floor during the breakfast was surprisingly very courteous, smiling & helpful. The front facing rooms like mine room on 7th floor had view of the office building around the area & glimpse of the huge statue of Karl-Marx still exhibiting the symbol of the gone era. My “Standard Room” had single but very comfortable bed. The lighting in the room was adequate. This was small size room having decent décor and was equipped with all basic amenities only. It had a CRT TV, a safe, a very comfortable lounge twin seating sofa chair, working table/chair with one designated built in shelf for keeping 1 medium sized suitcase. The “Standard Room” didn’t have air-conditioning, ceiling or pedestal fan or bedside clock. The Hotel claimed that its tap water was drinkable but had no complementary mineral water bottles, which is common with such category hotels in Germany. It had two useable electric points for charging including one point on the work table plus one by the side of the bed over the side table and hence sufficient. This property is about decade old since last renovation and so has started showing a bit of its age, as its décor supports the requirement prevalent in early years of this century. The attached bathroom was just about adequate in its size with shower area having shower cubical, very bland & basic décor and with just only liquid soap as toiletries available in it. The water pressure was good with reasonable & functional bath fittings. The otherwise Chargeable Wi-Fi (for 2 devices used simultaneously per room) BUT complementary for us since we had as part of our room deal barely worked well and was a nightmare since it needed to activate by using codes mentioned on coupons which one needs to collect from Front office for each day. This is the strangest Wi-Fi system I have seen in ages that too in such a category of hotel. Breakfast buffet was very good & much better then the typical breakfast available across most hotels in Germany of similar category. It had same choices of Fruits, Juices, Breads, Muffins, Cereals, Yogurt & eggs etc. each day but most things were delicious. Most of the staff were extremely courteous & helpful and so deserve every possible praise. The location of the restaurant on 26th Floor for breakfast & the view of the city that it offers are outstanding. It offers a choice of a decent bar at the lobby level to satisfy most people with reasonable expectation. Car parking is also adequate since it has parking in basement floors. I would stay in this hotel again without any hesitation if my work requires me to be near city center and if I am not planning to work on hotel Wi-Fi. All in all it’s a value for money hotel (at least for the Standard Room if one does not require air-conditioning during the visiting period) situated in a great location with great value. If it were not for the Wi-Fi I would have given it 5 Stars even with its few shortcomings.
- Onsite dining
- Fitness center
- 24-hour business center
- WiFi in rooms and public areas (fees apply)
Mercure Hotel Kongress Chemnitz places you next to Karl Marx Monument and within a 5-minute walk of Saxony State Museum of Archaeology. This 302-room, 3.5-star hotel welcomes guests with a restaurant, a fitness center, and a 24-hour business center. It's in central Chemnitz and also a short walk from Roter Turm Tower and Chemnitz Art Collections.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.
Mercure Hotel Kongress Chemnitz's 302 air-conditioned rooms provide coffee makers, phones, and desks. TVs come with cable channels, and guests can stay connected with WiFi. Hair dryers are also available.
At Mercure Hotel Kongress Chemnitz, guests have access to a fitness center, WiFi in public areas, and 10 meeting rooms. Self parking is offered for EUR 10.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a computer station.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 387 reviews