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Best Western Plus Galleria Inn & Suites

2.5 out of 5.0

Recent guest reviews

Sofa bed was dirty(covered in hair), two broken lamps and alarm clock, carpets were tacky in spots and spa was out of order. Staff attentiveness was great and they were all very polite. Breakfast was good too.

Met some family friends and visit Niagara. It was great

Good hotel for a weekend stay ! Had a couch so I can do my homework clean linen and Good amenities

Good hotel for the money. Location could be better, but nothing bad to say about the hotel.

We visited Niagara this October . We stayed at Buffalo and the trip to Niagara was not bad. Hotel is nice and comfy but the neighborhood is not so good.

Upon arrival the staff was friendly and helpful. The room was clean and bed quite comfortable. Our expectations were met and we enjoyed our stay of four nights while visiting family and site seeing in the Buffalo area.

Room was not very clean, stained carpets, crumbs from previous guests on counters and fridge. The stench in the spa/hot tub area was unbearable and the tub was filled with dirt. The entrance/exit door closest to our room remained unlocked throughout the night. Awoken by lost drunk who thought our room was his at 2am on first night. And loud talking, vomitting drunk in adjacent room at 3am on second night. But this was not completely unexpected since the Buffalo Bills were playing at home that weekend and we were staying at a place that might attract these types. The location is convenient to downtown and expressways. The night staff did make a sincere effort to quiet the drunks. The continental breakfast is ok, but the area it is in is a bit small and gets overcrowded easilly.

nice that it included a refigerator and a microwave. i did not care for the fact that the windows in the room opended onto a corridor instead of outside.

I stayed this hotel because it is closer my son's school.

The Location was not that comfortable to the attractions near by, however the room and the amenities were really good. The breakfast was awesome and the staffs were amazingly helpful. The size of the room was little congested when compared to expected and the photos.

We hadn't stayed in Best Westerns in a while and we were pleasantly surprised by the good quality room we received. Everything was very clean and in good working order, outdoor pool and whirlpool looked good (we didn't have enough time to use them), breakfast was plentiful and comparable to more expensive properties. We can definitely recommend this place.

I am a travel nurse and booked this hotel because of its convenience to the hospital. I only stayed one night but my check in and out were quick. The room and bathroom were spacious and clean. Bed was comfortable. Will definitely stay here again

We needed a decent but cheap hotel while visiting Buffalo for a graduation. We booked it, and it said Queen or double...and we got a double. For two people, it really is just not enough, especially since my fiance is 6'2"!! We actually had an ADA room, so the bathroom was bigger than the bed!! Pretty ridiculous. Also the hot water was an issue - out of the 5-6 showers we took, 2 had hot water the whole time. It doesn't matter what you pay for the hotel, it should have hot water. This was one of the cheaper options for graduation weekend and slightly last minute, but for over $100 a night, we should have had hot water and a decent bed for two people.

The only problem with this hotel was it did not have an indoor pool!

We had a wonderful experience, the breakfast was good, the morning staff were excellent and more than accomodating and helpful! Would definately stay there again.

Clean, comfortable, good breakfast, affordable. Staff was pleasant and helpful.

It’s a no-frills hotel close to the downtown core.

We stayed for 4 nights. Initially we got a two double bed. It felt very tight/ compact. We moved to a one king bed+sofa bed which was spacious. The rooms were clean. Will stay again if we get a good discount

2 family members stayed there 4 nights over Christmas. They were happy with the cleanliness of the rooms, the pleasant attitudes of the staff, and raved about the breakfast. They loved the waffles! Also enjoyed the fitness room every morning for a workout. They would stay there again. Only thing was on Christmas night there was a disturbance in the hall with a man acting up, and then everyone had to evacutate their rooms because the fire alarm went off but it turned out to be a false alarm. Other than that bizarre experience they were satisfied with their stay.

the location is right by highway, close to the Walden galleria, room is clean, comes with breakfast, Initial room was very cold, so we asked to get the room changed, and they changed it without any questions. very good service.

601 Dingens St Cheektowaga NY

Located within 2 miles (3 km) of Iron Island Museum, Best Western Plus Galleria Inn & Suites places you within a few miles (5 km) of Cazenovia Park. This 109-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking. It's also near Trocaire College and Buffalo Central Terminal.


Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:30 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.

Dining


Best Western Plus Galleria Inn & Suites's 109 rooms are air-conditioned and provide refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and TVs with cable channels. Free local calls, hair dryers, and ironing boards are other standard amenities.

Rooms


Property features

Guests of Best Western Plus Galleria Inn & Suites enjoy a fitness center, free WiFi in public areas, and a meeting room. Free parking is included with your stay. Front-desk staff can assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

Queen 1 | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

King 1 | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Full 2 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Queen 1 | Sleeps 2

Guest reviews for Best Western Plus Galleria Inn & Suites

Everyone (1) Couples (22) Business (9) Family (31) Other (7) Friends (5)
3

great staff...room not so much

Everyone

Sofa bed was dirty(covered in hair), two broken lamps and alarm clock, carpets were tacky in spots and spa was out of order. Staff attentiveness was great and they were all very polite. Breakfast was good too.

By , from Pa on May 7, 2017

Review comment responded on May 9, 2017

Ashley, We want to apologize for the issues that you experienced, though we are very pleased to hear that our staff was attentive and you enjoyed the good breakfast. Thank you for your time in sharing your stay with us here at the Best Western Plus Galleria Inn & Suites. We hope to have you back for another stay soon.

5

family

Families

Met some family friends and visit Niagara. It was great

By on Aug 9, 2015

5

nice

Couples

Good hotel for a weekend stay ! Had a couch so I can do my homework clean linen and Good amenities

By on Aug 4, 2015

4

good hotel

BusinessTravelers

Good hotel for the money. Location could be better, but nothing bad to say about the hotel.

By on Mar 13, 2015

4

family get away

Families

We visited Niagara this October . We stayed at Buffalo and the trip to Niagara was not bad. Hotel is nice and comfy but the neighborhood is not so good.

By on Sep 30, 2014

4

good for buffalo !

Couples

Upon arrival the staff was friendly and helpful. The room was clean and bed quite comfortable. Our expectations were met and we enjoyed our stay of four nights while visiting family and site seeing in the Buffalo area.

By on Sep 24, 2014

1

not what i hoped for or expected

Couples

Room was not very clean, stained carpets, crumbs from previous guests on counters and fridge. The stench in the spa/hot tub area was unbearable and the tub was filled with dirt. The entrance/exit door closest to our room remained unlocked throughout the night. Awoken by lost drunk who thought our room was his at 2am on first night. And loud talking, vomitting drunk in adjacent room at 3am on second night. But this was not completely unexpected since the Buffalo Bills were playing at home that weekend and we were staying at a place that might attract these types. The location is convenient to downtown and expressways. The night staff did make a sincere effort to quiet the drunks. The continental breakfast is ok, but the area it is in is a bit small and gets overcrowded easilly.

By on Sep 22, 2014

3

quidck business stay

BusinessTravelers

nice that it included a refigerator and a microwave. i did not care for the fact that the windows in the room opended onto a corridor instead of outside.

By on Sep 21, 2014

3

convenience

LGBT

I stayed this hotel because it is closer my son's school.

By on Aug 27, 2014

3

good place to stay

Families

The Location was not that comfortable to the attractions near by, however the room and the amenities were really good. The breakfast was awesome and the staffs were amazingly helpful. The size of the room was little congested when compared to expected and the photos.

By on Jul 20, 2014