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Recent guest reviews

This is a worn out facility that needs a lot of upgrades, renovations, etc. Walls are deteriorating, bathroom was very dated with lots of staining, carpets are worn and everything has an aura of poor maintenance. The general location was very marginal. Metal fencing surrounded the property so you felt like they were trying to keep out undesirable people. Across the street was a rundown small strip center, where one of the tenants was a "gentlemens" club.

Very sketchy. We didn't sleep there because we felt very unsafe.

The Carpets are dingy, it needs to be deep clean.

It was a good location

Terrible

Property was very centrally located and priced affordability.

Clean room ,no bugs,shuttle,small bathroom

Overall very disappointed.

Hotel was good but limites staffing so all hotels in complex had only one clerk. Long line to check-in.

The carpet in the hall way looks very old and dirty. The internet connection frequently broke. Could not find hot water to make tea.

The staff was amazing and the beds were comfortable. Our TV didn't pick up any channels so we just watched a movie on one of the electronic devices we brought. But thr reason I'm giving such a low rating is that we found a live cockroach in our bathroom in the morning. That is disgusting!

The front desk lady talk me trash to me she have a bad behavior against the customer I lost the shuttle to the airport at 9:30 am and I was trying to talk to the driver if I have a chance to go a 10am shuttle and she jump on me like she in on the hood, nobody deserve Been treated like trash.

Nice stay after a late night cancelled flight out of Charlotte.

This property was run down and needs to be upgraded. When I first checked in the room I received smelled very musty, there were no garbage cans and the phone didn't work. I went to to the front desk and they said they will get someone to handle this. I left for a few hours and came back hoping it was taken care of but it wasn't. I packed my stuff up and went to the front desk. I talked to the manager who apologized for the issue and gave me a new room. Even though it was better the tub in the room didn't drain well. Overall this hotel needs some upgrades as it looks run down.

We loved the meeting room area. We had friends we had not seen in 10 years and we were able to sit and chat. It was a nice place to take pictures.

This is literally the worst hotel I've been in in the US. Every piece of furniture was chipped and badly worn, the toilet seat was broken, the stairwell unswept and filthy,.hallway walls stained. I arrived early and asked for a place to work. I was told to go to the atrium, without air conditioning, or the business center, which had no chairs. It was appalling.

Worst Hotel I have ever been. WI FI does not work and no one takes care of it..Dirty and untidy hotel

The rooms was not clean stains on the doors walls everywhere carpet was dirty too. VERY DISAPPOINTED WITH THE ROOM

West Woodlawn Road Charlotte NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle
  • Fitness center

Located in York Road, Ramada Plaza by Wyndham Charlotte/South End Airport is within 2 miles (3 km) of sights such as Tyvola Square and Renaissance Park. This 215-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a free airport shuttle.


Rooms

Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and safes are also available.


Property features

Ramada Plaza by Wyndham Charlotte/South End Airport features a gym, free WiFi in public areas, and meeting rooms. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.

Room options

Business Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

1 King Bed | Sleeps 3

Executive Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Ramada Plaza by Wyndham Charlotte/South End Airport

Everyone (25) Couples (2) Family (19)
2
Family

This is a worn out facility that needs a lot of upgrades, renovations, etc. Walls are deteriorating, bathroom was very dated with lots of staining, carpets are worn and everything has an aura of poor maintenance. The general location was very marginal. Metal fencing surrounded the property so you felt like they were trying to keep out undesirable people. Across the street was a rundown small strip center, where one of the tenants was a "gentlemens" club.

By on Mar 25, 2024

Review comment responded on Mar 26, 2024

We do value your review

1
Family

Very sketchy. We didn't sleep there because we felt very unsafe.

By on Feb 1, 2024

Review comment responded on Feb 2, 2024

We do apologize for the inconvenience for the inconvenience, we are working on all issues at hand.

4
Friends Business Business

The Carpets are dingy, it needs to be deep clean.

By on Nov 22, 2023

Review comment responded on Nov 23, 2023

We are working on all issues at hand. Thank you for you feedback!

5
Everyone

It was a good location

By on Oct 16, 2023

Review comment responded on Oct 16, 2023

Thanks for staying! We hope to see you again.

1
Family

Terrible

By on Apr 16, 2023

Review comment responded on Apr 17, 2023

We do your review. We will fix all issues at hand. Hope you will visit us again.

5
Family

Property was very centrally located and priced affordability.

By on Feb 10, 2023

Review comment responded on Feb 14, 2023

We thank you for your review. We hope that you will visit again.

5
Everyone

Clean room ,no bugs,shuttle,small bathroom

By on Sep 11, 2022

2
Family

Overall very disappointed.

By on Aug 1, 2022

Review comment responded on Aug 8, 2022

Thank you for your feedback

4
Everyone

Hotel was good but limites staffing so all hotels in complex had only one clerk. Long line to check-in.

By on Jun 16, 2022

Review comment responded on Jul 4, 2022

Thank you for your feedback.

3
Family

The carpet in the hall way looks very old and dirty. The internet connection frequently broke. Could not find hot water to make tea.

By on Jun 6, 2022

Review comment responded on Jul 4, 2022

Thank you for your feedback.

Ramada Plaza & Conf Center by Wyndham Charlotte Airport

212 West Woodlawn Road, Charlotte, NC 28217
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