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La Quinta Inn & Suites Charlotte Airport South

2.5 out of 5.0

Recent guest reviews

Today was very wonderful are usually stay at Hilton but the staff was very accommodating the rooms were very clean nicely decorated room service housekeeping was very polite

Room was extremely clean and quiet (close to airport). I was very surprised since my recent stays and other nearby hotel were as not acceptable.

We were there for the ACC Championship Game....Mr. Joseph picked us up from the airport, was very friendly and helped point us in the right direction for restaurants and events, Mr. Robert got us to the train station and was very helpful, Belinda at the front desk also took great care of all our needs.....all the staff from housekeeping, front desk and shuttles drivers were outstanding. I highly recommend and would absolutely stay there again.

I actually had low expectations for a chain like La Quinta, but the rooms had been updated, and amenities such as fitness center and free breakfast were nice. Location was also pretty good and overall, would stay here again.

The room was very comfortable and the breakfast was more than we expected.

Upon arrival we found out that this hotel is located near a busy intersection. The "dog area" is a tree in the corner of the property. Extremely minimal room for Fido to explore! You can find more grass if you walk out the side entrance which basically puts you on the main road. The breakfast did not offer eggs & bacon/sausage, which they typically do offer at every other La Quinta we have been to. The door to our room does not meet the frame, so you can practically see inside. The door handles are falling off in the bathroom, and the shower was nothing more than a drizzle. The only items for complimentary use in the bathroom were shampoo and bar soap. Typically there are face wipes, bodywash, toothpaste, etc. We pulled the table away from the wall to eat our dinner and noticed that one of the legs was almost completely split from the table. The pictures online are very misleading. Beware!

It was a very nice hotel, but not as good as the one I stayed in in June near the Raleigh Durham airport, whose breakfast opened at 4:00am and who had 24 shuttle service to the airport. If you have a later flight, this one near CWT is fine; but if you have a really early morning one, you may not get breakfast or a free shuttle to the airport. Breakfast supposedly opens at 5:00 and shuttles start at 5:30 or 6. My flight was at 6:00, so I lost out on these amenities.

Staff was not the friendliest! Although I was told the first 7 days were free parking I was charged $5 a day (which is still better than the airport) but then I had to pay $40 for the cab fair for us to get to the airport!! Deadbolt that was on our door was held on by only 2 VERY loose screws! Stains on the carpet and bleach spots everywhere from when I guess they tried to clean it! Overall we'll not be returning to this one!!

We arrived apx 1130 pm check in was very fast.Got to room a across hall was a barking dog had to get a room change.Other than that it was a great place,

Customer service was good room was clean a little dated but good for the price

Terrible nights sleep due to loud bearing noise and loud fan noise in old, dilapidated and old fashioned wall heating unit.

Dog friendly which is fine but we had to deal with drilling dogs barking for well over an hour. As we were trying to get to sleep for an early flight it was quite annoying.

Except of the cable and slow draining sink, it was a very old experience. Comfortable bed and great breakfast.

Comfortable and convenient. Enjoyed my stay. Would recommend to anyone traveling to Charlotte.

My partner and I stayed here for one night, after coming in very late from a Charlotte flight. It's a "get what you paid for" situation. We were coming in very, very late and knew we'd only be there through the morning, so we just needed a bed and a shower, and a place that accepted dogs. That's what we got. One thing about this hotel that we loved was their shuttle service. We got in from a delayed flight at about 1 am and they came and got us anyway. The gentleman who had to get us had to wait for us because our luggage was slow to come out, and he was very friendly and positive, despite the late hour. Shuttle service is free, also.

Only 4 miles to downtown Charlotte. Being close to airport was no issue with the noise. They even let us keep our bicycles in the room for the 3 days that we were there.

Staff was helpful. Location was convenient. Dog friendly as always.

Staff great. Quiet room. Wonderful place for dog lovers to stay. Others hotels could learn from this place how to treat guests.

We stayed at this hotel for two days. The staff was amazing. The breakfast was okay. The television in the room had sound issues and would sporadically work. On our last night there, there was a lot of noise and running up and down the hallways. We could clearly hear the people in the room next to us who were extremely loud.

Arrived with room ready, clean and spacious. Great place to bring pets. No doggie odor and everyone with there pets seem to enjoy their stay. Only drawback was that there was limited areas for pets to do their 'business' . Breakfast was usual ' hotel' fare, but did the trick. Looking for another La Quinta on our return home. Also, no crazy pet fee.

4900 S Tryon St Charlotte NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within a mile (2 km) of Charlotte Regional Farmers Market, La Quinta Inn & Suites Charlotte Airport South is within 2 miles (3 km) of United States Citizenship and Immigration Services office. This hotel has 131 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's near the airport and also near Billy Graham Library and Freedom Park.


Dining

Free continental breakfast is included with your stay.


Rooms

All of La Quinta Inn & Suites Charlotte Airport South's 131 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Desks are also standard.


Property features

Guests staying at La Quinta Inn & Suites Charlotte Airport South enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle during limited hours. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 3

Executive Room, 1 King Bed with Sofabed, Refrigerator & Microwave

King 1 | Sleeps 3

Suite, 1 King Bed

King 1 | Sleeps 3

Guest reviews for La Quinta Inn & Suites Charlotte Airport South

Everyone (18) Couples (57) Business (78) Family (58) Friends (20) Other (29)
5

hotel is very nice and clean nicely decorated very

Everyone

Today was very wonderful are usually stay at Hilton but the staff was very accommodating the rooms were very clean nicely decorated room service housekeeping was very polite

By , from NC on Jan 16, 2018

5

best choice and value - close to charlotte airport

Everyone

Room was extremely clean and quiet (close to airport). I was very surprised since my recent stays and other nearby hotel were as not acceptable.

By , from North Carolina on Jan 4, 2018

5

great experience

Everyone

We were there for the ACC Championship Game....Mr. Joseph picked us up from the airport, was very friendly and helped point us in the right direction for restaurants and events, Mr. Robert got us to the train station and was very helpful, Belinda at the front desk also took great care of all our needs.....all the staff from housekeeping, front desk and shuttles drivers were outstanding. I highly recommend and would absolutely stay there again.

By , from Pompano Beach, FL on Dec 4, 2017

4

nice hotel, pleasantly surprised

Business Travelers

I actually had low expectations for a chain like La Quinta, but the rooms had been updated, and amenities such as fitness center and free breakfast were nice. Location was also pretty good and overall, would stay here again.

By , from Nashville, TN on Dec 3, 2017

4

good value and close to the airport

Everyone

The room was very comfortable and the breakfast was more than we expected.

By , from Bremerton, WA on Nov 2, 2017

Review comment responded on Nov 10, 2017

Hi Ellen, Thank you so much for the awesome review. Im so glad you enjoyed your stay. hope to see you again soon. Best regards,

2

misleading

Everyone

Upon arrival we found out that this hotel is located near a busy intersection. The "dog area" is a tree in the corner of the property. Extremely minimal room for Fido to explore! You can find more grass if you walk out the side entrance which basically puts you on the main road. The breakfast did not offer eggs & bacon/sausage, which they typically do offer at every other La Quinta we have been to. The door to our room does not meet the frame, so you can practically see inside. The door handles are falling off in the bathroom, and the shower was nothing more than a drizzle. The only items for complimentary use in the bathroom were shampoo and bar soap. Typically there are face wipes, bodywash, toothpaste, etc. We pulled the table away from the wall to eat our dinner and noticed that one of the legs was almost completely split from the table. The pictures online are very misleading. Beware!

By , from Augusta, GA on Oct 25, 2017

Review comment responded on Oct 30, 2017

Heather, Thank you for taking the time to provide feedback on your recent stay. While we thank you for your kind words about our staff, we are sorry to hear that you were not satisfied with the hotel in general. Please note that this information has been passed on to our management staff to ensure improvements are made. We very much appreciated your business and thank you for staying with us. Sincerely, Diana - LQ Customer Care

4

very nice, but

Everyone

It was a very nice hotel, but not as good as the one I stayed in in June near the Raleigh Durham airport, whose breakfast opened at 4:00am and who had 24 shuttle service to the airport. If you have a later flight, this one near CWT is fine; but if you have a really early morning one, you may not get breakfast or a free shuttle to the airport. Breakfast supposedly opens at 5:00 and shuttles start at 5:30 or 6. My flight was at 6:00, so I lost out on these amenities.

By , from Allentown, PA on Aug 19, 2017

Review comment responded on Aug 22, 2017

Hi Mary, I do apologize for the inconvenience. Each property can set the breakfast and shuttle times. We start both at 5am each day. We also advertise that on our web sight and have signs posted throughout the lobby with that information on it. I hope you will consider staying with us again in the future. Best Regards,

3

needs a lot of updates and a good cleaning!

Everyone

Staff was not the friendliest! Although I was told the first 7 days were free parking I was charged $5 a day (which is still better than the airport) but then I had to pay $40 for the cab fair for us to get to the airport!! Deadbolt that was on our door was held on by only 2 VERY loose screws! Stains on the carpet and bleach spots everywhere from when I guess they tried to clean it! Overall we'll not be returning to this one!!

By , from Carthage, NC on Jul 8, 2017

4
Everyone

We arrived apx 1130 pm check in was very fast.Got to room a across hall was a barking dog had to get a room change.Other than that it was a great place,

By , from florida on May 9, 2017

Review comment responded on May 21, 2017

Hi papap, I'm so sorry a barking dog kept you awake. We are a pet friendly chain and we rely on the owners to be agreeable. I hope you will consider giving us another chance.

4

great for the price

Everyone

Customer service was good room was clean a little dated but good for the price

By , from T on Mar 7, 2017