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Country Inn & Suites- Charlotte Airport

2.5 out of 5.0

Recent guest reviews

When I arrived the woman checking me was short and rude but did a great job smacking her gum. The interior of the hotel was incredibly dirty and the pool was closed. The room less really really gross and dirty but the smell was the topper.

I will recommend this properly to all my friends and family,,,

The staff was friendly. The hotel was dirty. The doors leading into rooms were scuffed with marks. The rooms were dirty with chipped paint. The pillows were so small too.

The staff need some improvements. Make sure the staff knows you need a ride to the airport and the time

Everything closed off due to construction. Not a quiet place.

Other than cleanliness, tub & sink had long black hairs in them. Neither of us have learned no black hair. I was disturbed that the shuttle was on time for trip to airport however return to hotel unsatisfactory. When we called hotel, we were told that hat the driver was on another "mission"& it would 2+ hours until we were picked up. We had to take a taxi back.

The staff was great and acommodating. Free breakfast every morning was yummy and the renovations look great!

Close to airport with extended parking at a modest price and includes shuttle to and from the airport. And a very pleasant warm breakfast.

Very comfortable ,recently renovated Hotel ,convenient to the airport.

Older building with few amenities. Staff was very friendly. Room clean. Great value. Perfect for over night stay while traveling.

Was really hesitant to stay because of the reviews, but it was just for a night so I figured I'll give it a try. The inside of the room isn't that bad, but it is really old. I won't be staying at this location in my future trips to Charlotte if it is still the same.

Staff was very nice and helpful , rooms were very clean and breakfast was excellent

Only stayed here one night. The floors in the hallways were dirty. They needed to be vacuumed. As soon as we walked in our room there was a very strong smell of carpet deodorizer. I smelled it the whole night. While it wasn't a bad smell, it was very overwhelming in such a small confined space.

Was a little hesitant to stay because of the reviews, but it was just for a night so I figured I'll give it a try. It was really nice, and clean. I will definitely stay again if I'm in Charlotte, oh and its very close to the airport

bad neighborhood, hallways smell musty / like B.O. The inside of the rooms aren't bad, but it is just really really old. Bulldoze it and build a new updated hotel!

I am used to clean quiet rooms at Country Inn This was neither.

No assistance from hotel when my vehicle was vandalized. Beware if you leave your vehicle for an extended period.

The hotel is nice. Rooms are outdated with chipping paint, etc. Towels were very thin and scratchy. Breakfast was a great benefit. Getting to the airport was very easy. The shuttle usually leaves very half hour, but the morning driver took us about 15 minutes early since there were a few of us waiting. When we arrived back at the airport however it was not a good experience. I called the hotel for a pick up and she told me the driver was there at zone a (when we left they told us pick up was at zone b) so we walked from zone b to zone a as we walked up to the van it pulled away. We were only 4 feet from the van and waving like crazy. We called the hotel again and they said they would send her as soon as she got back to the hotel. I called the hotel about 4 times in the 40 minutes we waited for the shuttle. When the shuttle driver arrived she told us (a frozen group of 6) that traffic was bad getting to the airport. To go back to the hotel we could see that there was no traffic going to the airport. All in all the hotel was decent for the price but I wouldn't stay here again.

Real close to the airport with shuttle service every half hour - call when you are ready and he comes quickly. Staff was real nice...good hot breakfast with omelettes and bacon...

First, I got on the wrong shuttle from the airport which could have been my fault. They all say country nn & suites. So I called them 3 times and the phone just rang and hung up after about 15 rings. Finally got there. Took a shower. The water never got warmer than lukewarm. Ugh. Then the tv wouldn't completely turn off. I slept with a glow off the tv. I like it pitch dark. Honestly those were my only complaints. Bed was comfortable. AC worked well. Breakfast was good. The morning receptionist was nice. The breakfast attendant was nice. The shuttle drive was nice.

2541 Little Rock Rd Charlotte NC

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Country Inn & Suites- Charlotte Airport places you within a 15-minute drive of popular attractions such as Bank of America Stadium and Spectrum Center. This hotel has 118 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. It's near the airport and also close to Carolinas Aviation Museum.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

All of Country Inn & Suites- Charlotte Airport's 118 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also available.


Property features

At Country Inn & Suites- Charlotte Airport, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 3

Guest reviews for Country Inn & Suites- Charlotte Airport

Everyone (31) Couples (5) Business (9) Family (3) Other (1)
1

disgusting

Everyone

When I arrived the woman checking me was short and rude but did a great job smacking her gum. The interior of the hotel was incredibly dirty and the pool was closed. The room less really really gross and dirty but the smell was the topper.

By , from Centennial on Aug 2, 2017

Review comment responded on Aug 4, 2017

We apologize you were not satisfied with the condition of the hotel and service during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

5

nice hotel close to the store

Everyone

I will recommend this properly to all my friends and family,,,

By on Jul 19, 2017

Review comment responded on Jul 22, 2017

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.

2

could use updating

Everyone

The staff was friendly. The hotel was dirty. The doors leading into rooms were scuffed with marks. The rooms were dirty with chipped paint. The pillows were so small too.

By on Jul 9, 2017

Review comment responded on Jul 11, 2017

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

4

it was a nice hotel

Everyone

The staff need some improvements. Make sure the staff knows you need a ride to the airport and the time

By , from ohio on Jun 2, 2017

3

nice but tons of construction going on.

Everyone

Everything closed off due to construction. Not a quiet place.

By , from NC on May 26, 2017

3

convenient to airport

Everyone

Other than cleanliness, tub & sink had long black hairs in them. Neither of us have learned no black hair. I was disturbed that the shuttle was on time for trip to airport however return to hotel unsatisfactory. When we called hotel, we were told that hat the driver was on another "mission"& it would 2+ hours until we were picked up. We had to take a taxi back.

By on May 19, 2017

5

friendly staff and great location

Everyone

The staff was great and acommodating. Free breakfast every morning was yummy and the renovations look great!

By on May 11, 2017

5

very friendly and happy employees.

Everyone

Close to airport with extended parking at a modest price and includes shuttle to and from the airport. And a very pleasant warm breakfast.

By , from Asheville, NC on Mar 2, 2017

Review comment responded on Mar 9, 2017

Thank you for reviewing our hotel. We are pleased that you enjoyed your stay with us. If your travels bring you back to the Charlotte area we would love if you stayed with us again.

5
Everyone

Very comfortable ,recently renovated Hotel ,convenient to the airport.

By on Feb 20, 2017

Review comment responded on Feb 24, 2017

Thank you for reviewing our hotel. We are pleased that you enjoyed your stay with us. If your travels bring you back to the Charlotte area we would love if you stayed with us again.

4

close to airport. convenient shuttle service

Everyone

Older building with few amenities. Staff was very friendly. Room clean. Great value. Perfect for over night stay while traveling.

By on Feb 12, 2017

Review comment responded on Feb 14, 2017

Thank you for reviewing our hotel. We are pleased that you enjoyed your stay with us. If your travels bring you back to the Charlotte area we would be honored if you stayed with us again.