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Country Inn & Suites By Carlson, Concord, NC

3.0 out of 5.0

Recent guest reviews

Close to interstate, clean, quiet and comfortable!!!

Close to highway,clean,quiet and the bed was very comfortable!!! I would stay here again!!

Desk personnel were a bit quirky. Complained about mess in fitness center on day one and it still was not cleaned on day two. Explanation of cleaning crew being short handed did not fly. I didn't want excuses. I wanted a mess cleaned up. It would have taken less than 5 minutes. Also, one of the weight plates on exercise machine was broken. Children dominated the business center computers. Cookie container on front desk not cleaned up by next morning. A small effort of one minute would have made it a non-issue. Shower water pressure was very poor. Otherwise, I liked the room. The mattress was good and the room was quiet. Breakfast was adequate.

Very uneventful. Very nice motel. Quiet. It was near the speedway and interstate.

Beautiful, large suite, with a nice breakfast included. Great price for the room, too, and friendly staff. However, even though the bed was quite comfortable, the pillows were definitely not. My head fell straight through to the mattress, until I stuffed it with bath towels. (The pillow, not my head.). ☹️

I arrived on a Monday afternoon - my brother was in the hospital in Concord, NC. When I returned that night, the TV would not turn on-I tried everything they told me to try and it would not work. Each morning, upon leaving to go to the hospital, I would tell them the TV didn't work. Two nights I arrived back, late, to find the TV on and working, but when you turned the tv off, it would not go on in the morning. It is beyond me that no one was able to fix the problem!! I was there from Monday, Jan 30th to Feb 3rd, and the television never worked. It would have been nice to be able to turn the TV on when I got home from the hospital, to relax, but it was impossible. I feel, in paying through Orbitz, it leaves me no recourse for getting a refund on what I paid for the room!

The staff was friendly. The free breakfast was fantastic! Definitely more than you can eat and good choices for a hot breakfast. The beds were comfy. Our grandchildren enjoyed the heated indoor swimming pool.

My boyfriend and I decided to do something different go to a hotel. Both my friends told me to try Country Inn Suits and I did and I love it. The people at the front desk are so sweet & kind Your check inn is fast and they let you know your check out time when breakfast start and end when the pool open and close about the gym. The rooms are nice and clean the beds are comfortable. This is the best Hotel.

Very comfortable and clean. Staff was great,breakfast was awesome!

very nice hotel, someone had drop they do not disturbed sign by our door and the cleaning people thought it was ours ,so they did not clean our room Saturday

I was very disappointed in my stay. I chose this hotel because of the reviews. When we checked in the cart to take our luggage to our room had flat tires. The breakfast was horrible. If you are going to offer "free" breakfast than you need to make sure you have the staff to operate it. The first morning the girl behind the check in desk was handling it and didn't seem to have a clue. She even asked us if it tasted ok because she wasn't sure she did it right. There was no oj, regular coffee or eggs. I have never been to a hotel that only offered flavored cream cheese and sugar free syrup. The next day, again, there were things not filled up and they NEVER wiped anything up. The room itself would have been ok if we had some information in there regarding the surrounding area and even a tv schedule. We were left 2 small partial rolls of toilet paper....had to ask for more the first night. But what I don't understand is why you would make a big shower but not have a shelf to put your shampoo, soap, etc. I don't think I would recommend this to anyone. Very unprofessional, in my opinion.

It was very roomy for the kids and the kids loved the indoor pool. I enjoyed the hot tub and we all enjoyed the complimentary breakfast.

was looking for reasonably priced business travel and this worked.

Hotel staff was friendly and the room was clean. Great price for a quick stay.

Good price and comfortable. Staff was friendly, room was clean, bed was comfortable.

Location close to the interstate with easy access. Restaurants and shopping very close-by. Comfortable room and very nice staff.

I checked a lot of hotels in the concord area , and chose this one based on the reviews. They were pretty accurate. The rooms were clean, and the hotel staff were very friendly and accommodating. Would definately recommend this hotel

Good location with a hot breakfast every morning. Value is great.

Very pleasant staff. Free cookies at the check in desk. Coffee, etc available all day. Ok breakfast - varied each day. Could use more fruit. We have a suite with separate sitting room. Liked the fact that the windows could be opened for fresh air. Very pleasant stay and good value.

Wonderful hotel/suite! ! Lots of room and wonderful layout! No complaints would definitely stay there again! Breakfast could have been better was expecting breakfast meats from reading the book in the room; only to find gravy and egg?? Overall wonderful hotel!!!

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking (1 Bedroom)

King 1 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

Queen 2 | Sleeps 6

Guest reviews for Country Inn & Suites By Carlson

Everyone (11) Couples (9) Business (8) Family (10) Other (3) Friends (1)
4
Everyone

Close to interstate, clean, quiet and comfortable!!!

By , from Florida on Aug 24, 2017

4
Everyone

Close to highway,clean,quiet and the bed was very comfortable!!! I would stay here again!!

By on Aug 18, 2017

3

could have been better.

Everyone

Desk personnel were a bit quirky. Complained about mess in fitness center on day one and it still was not cleaned on day two. Explanation of cleaning crew being short handed did not fly. I didn't want excuses. I wanted a mess cleaned up. It would have taken less than 5 minutes. Also, one of the weight plates on exercise machine was broken. Children dominated the business center computers. Cookie container on front desk not cleaned up by next morning. A small effort of one minute would have made it a non-issue. Shower water pressure was very poor. Otherwise, I liked the room. The mattress was good and the room was quiet. Breakfast was adequate.

By on Jul 22, 2017

5

nice hotel. quiet

Everyone

Very uneventful. Very nice motel. Quiet. It was near the speedway and interstate.

By , from Greenwood S. C. on May 28, 2017

4

very nice hotel

Everyone

Beautiful, large suite, with a nice breakfast included. Great price for the room, too, and friendly staff. However, even though the bed was quite comfortable, the pillows were definitely not. My head fell straight through to the mattress, until I stuffed it with bath towels. (The pillow, not my head.). ☹️

By , from Houston on Apr 13, 2017

3

hotel was fine, but....

Everyone

I arrived on a Monday afternoon - my brother was in the hospital in Concord, NC. When I returned that night, the TV would not turn on-I tried everything they told me to try and it would not work. Each morning, upon leaving to go to the hospital, I would tell them the TV didn't work. Two nights I arrived back, late, to find the TV on and working, but when you turned the tv off, it would not go on in the morning. It is beyond me that no one was able to fix the problem!! I was there from Monday, Jan 30th to Feb 3rd, and the television never worked. It would have been nice to be able to turn the TV on when I got home from the hospital, to relax, but it was impossible. I feel, in paying through Orbitz, it leaves me no recourse for getting a refund on what I paid for the room!

By on Feb 4, 2017

4

we would enjoy staying here again.

Families

The staff was friendly. The free breakfast was fantastic! Definitely more than you can eat and good choices for a hot breakfast. The beds were comfy. Our grandchildren enjoyed the heated indoor swimming pool.

By , from Arizona on Oct 10, 2016

5
Everyone

My boyfriend and I decided to do something different go to a hotel. Both my friends told me to try Country Inn Suits and I did and I love it. The people at the front desk are so sweet & kind Your check inn is fast and they let you know your check out time when breakfast start and end when the pool open and close about the gym. The rooms are nice and clean the beds are comfortable. This is the best Hotel.

By on Sep 10, 2016

5

great and comfortable!

Everyone

Very comfortable and clean. Staff was great,breakfast was awesome!

By on Aug 12, 2016

5

nice

Everyone

very nice hotel, someone had drop they do not disturbed sign by our door and the cleaning people thought it was ours ,so they did not clean our room Saturday

By , from VIRGINIA on Aug 10, 2016