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Country Inn & Suites By Carlson Charlotte University Place

2.5 out of 5.0

Recent guest reviews

Very nice hotel & room. Bedding was super comfortable. Thanks.

Wonderful staff. Biz Hub room was nice. Fresh cookie a nice touch...

We chose this hotel due to close proximity to our venue, the good price, and the hotel name we have used before and had very good experiences. The lobby and nice and offers cookies, delicious fruit infused water, and coffee. They have free breakfast. The staff was very nice and helpful!

Pleasure to check-in with "Ty", very courteous. Erica in housekeeping, was a gem. Pat was helpful, Saturday evening answering questions about the area. The young lady, who checked us out was also very pleasant. (Sorry, it was Sunday morning, time to go. Forgot, her name) Renovations going on, the fact that it was clean, was a top priority

Everything was good. Only problem I faced slow internet. however when I complaint they gave me a better room, so I am happy.

Breakfast was very good. Nice variety. Overall was a very good experience

This is my second stay in 30days. I look forward to staying in this hotel any time i visit Charlotte. The comfort and convenience is priceless. Very corteous staff, clean environment, nice pool, free snack bar/ coffee all day. Great breakfast!

Hotel is very comfortable. It's being renovated and we had an older room but still comfortable. Staff was really really nice and breakfast was fresh with a good variety.

The staff was very pleasant; rooms were clean and well maintained. The breakfast was the best I've ever had from a free-breakfast hotel of any chain. A little hard to find right now with the construction, but worth the effort.

The furniture was old and tore up. Unappealing and does not make you feel good. Although the room was clean the furniture needed to be replaced and gave a feel of uncleanliness.

They upgraded us for free. They didn't mind our dog walking around the hotel and had a great run for her out back. Breakfast was good and the staff was super helpful. Our bed pillows were tiny, but a trip to the manager corrected it quickly. Great location for eating and shopping places.

Great value for the money. Quiet and quaint. Helpful staff.

Breakfast can improve. No milk available, juice machine not working.

Took in a NHRA race. Close to track and lots of great eating places but not in the congestion of the track. Staff was great. Would stay there again.

Courteous staff and room was excellent for the value.

We had a nice stay here! Great value and great location. The staff was friendly, but seemed overwhelmed at times. Overall a good place to stay and very accommodating.

It was comfortable and clean. I would have liked to see a low-carb option for breakfast. Thanks for a nice stay.

Nothing special or horrific to report. The hotel was clean and comfortable, as well as nicely decorated. The staff were friendly and courteous. My stay was very pleasant. I would stay at this hotel again!

The beds were super comfortable, the staff was nice, the hotel was clean and very comfortable. The pool and the hot tub were clean and very very nicely maintained. Very good value.

I stopped at this Hotel to rest , after been driving for 10hrs , the hotel was "OKAY" but the one from Green Bay I stayed 4 weeks ago , was just awesome , clean , friendly , and the food was just 10 times better than on this location ...

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Suite, 1 King Bed, Non Smoking (1 Bedroom)

King 1 | Sleeps 5

Suite, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 3

Guest reviews for Country Inn & Suites By Carlson Charlotte University Place

Everyone (9) Couples (28) Business (18) Family (27) Friends (7) Other (12)
5
Everyone

Very nice hotel & room. Bedding was super comfortable. Thanks.

By on Nov 8, 2017

4

close to main highway and to event attending.

Everyone

Wonderful staff. Biz Hub room was nice. Fresh cookie a nice touch...

By , from WV on Oct 9, 2017

5

nice location 5 miles from amphitheater.

Everyone

We chose this hotel due to close proximity to our venue, the good price, and the hotel name we have used before and had very good experiences. The lobby and nice and offers cookies, delicious fruit infused water, and coffee. They have free breakfast. The staff was very nice and helpful!

By , from virginia on Oct 4, 2017

5

no traffic!

Everyone

Pleasure to check-in with "Ty", very courteous. Erica in housekeeping, was a gem. Pat was helpful, Saturday evening answering questions about the area. The young lady, who checked us out was also very pleasant. (Sorry, it was Sunday morning, time to go. Forgot, her name) Renovations going on, the fact that it was clean, was a top priority

By , from Oak Island, NC on Jun 5, 2017

4
Everyone

Everything was good. Only problem I faced slow internet. however when I complaint they gave me a better room, so I am happy.

By on Oct 18, 2016

4

nice clean rooms

Everyone

Breakfast was very good. Nice variety. Overall was a very good experience

By on Aug 26, 2016

5

home away from home

Everyone

This is my second stay in 30days. I look forward to staying in this hotel any time i visit Charlotte. The comfort and convenience is priceless. Very corteous staff, clean environment, nice pool, free snack bar/ coffee all day. Great breakfast!

By , from Raleigh. Nc on Aug 17, 2016

3

great location for usc charlotte

Everyone

Hotel is very comfortable. It's being renovated and we had an older room but still comfortable. Staff was really really nice and breakfast was fresh with a good variety.

By , from Cream Ridge, NJ on Feb 22, 2016

Review comment responded on Mar 3, 2016

Dear Dinna, Thank you for your review and comments. We are excited to be getting closer to the end of our renovation. We want our guests to have the best we can offer while they are here. Hope to see you again! Sincerely, KC General Manager

5

awesome breakfast

Everyone

The staff was very pleasant; rooms were clean and well maintained. The breakfast was the best I've ever had from a free-breakfast hotel of any chain. A little hard to find right now with the construction, but worth the effort.

By on Feb 19, 2016

Review comment responded on Feb 23, 2016

Dear Valued Guest, Thank you for your 5 star rating and comments regarding our hotel. We are happy you enjoyed your stay and do hope to see you again! Sincerely, KC General Manager

3

college visit

Families

The furniture was old and tore up. Unappealing and does not make you feel good. Although the room was clean the furniture needed to be replaced and gave a feel of uncleanliness.

By on Sep 21, 2015