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Recent guest reviews

My only problem was the pillows were to small and u need a fan in the bathroom

The bathroom was outdated. The counter top was too high. Nothing for my kid to step on and brush. The room and bed was good. Staffs were awesome. If you don’t mind old styled baths, then I would recommend staying here.

I have traveled through many states and stayed at many hotels over many years. That said, I have to say that Steven at the front desk was phenomenal. There was a glitch in terms of what I thought I booked and what showed up on his end. He made it right in the most gracious way. Honestly, I have never - ever - experienced such kindly customer service in a hotel. I say that because he went above and beyond what he 'had' to. Thank you Comfort Suites in Pineville, NC!

The staff was wonderful. Steven was beyond anyone's expectations I have traveled for many years and have never met the graciousness Steven showed us.

My first night the room was very cold. We told the hotel about it and they immediately provided a key for another room and simultaneously dispatched a maintenance person. Maintenance was able to fix the problem so that we didn’t change rooms. They were very responsive.

this property offers an excellent value with nearby amenities

Very good stay. Exercise room small and safety tether was broken on treadmill (only reason for less than 5 stars)

Quick checkin. Elevator was out of service. But other than that, staff were helpful to make it a good stay.

A little bit old decoration. Facilities might be not so satisfied (no shelf hanging towels). And it is disappointing that room service using master key enter my room even I have checked in. What a expirence!

Great front desk staff. Check-in was a breeze. Clean room, great breakfast. Excellent price!

It was overall a very pleasant stay. The amenities were very nice and the location was in an ideal area. The front desk attendant could have been a little more attentive but the rest of the staff was very friendly and courteous.

it was only 1 night stay, there is not much to say

The hotel was very clean and was located in a great area.

Great customer service , clean and close to everything.

The staff was extremely helpful.. I had requested a pack and play for the infant and it was ready when we arrived. The room was cheerful and the staff was very friendly. The breakfast area had a nice selection.

Nice hotel. Staff were friendly. We were able to find breakfast options for our kid who has severe nut allergies. The kitchen staff made the effort to find the allergen information for the foods served.

Centrum Pkwy Pineville NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Within a short walk of Carolina Place, Comfort Suites Pineville - Ballantyne Area is within 2 miles (3 km) of President James K. Polk State Historic Site. This 3-star hotel has 116 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is included with your stay.


Rooms

All of Comfort Suites Pineville - Ballantyne Area's 116 air-conditioned rooms provide MP3 docks, microwaves, and refrigerators. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls. Housekeeping is available on request.


Property features

Comfort Suites Pineville - Ballantyne Area features free WiFi in public areas, a meeting room, and a business center. A stay here includes free parking. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a seasonal outdoor pool, a computer station, and express check-in.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, Non Smoking (2 Queen Beds & 1 Sofa Bed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Guest reviews for Comfort Suites Pineville - Ballantyne Area

Everyone (17) Business (8) Couples (2) Family (20) Friends (1) Other (1)
4
Everyone

By on May 12, 2020

Review comment responded on May 20, 2020

Thank you.

4
Family

My only problem was the pillows were to small and u need a fan in the bathroom

By on Sep 24, 2019

Review comment responded on Sep 24, 2019

Thank you for taking the time to give us a review. We have centralized fans in the bathroom.

3
Family with small children Family

The bathroom was outdated. The counter top was too high. Nothing for my kid to step on and brush. The room and bed was good. Staffs were awesome. If you don’t mind old styled baths, then I would recommend staying here.

By on Sep 4, 2019

Review comment responded on Sep 4, 2019

Thank you for giving us a review. Thank you for choosing us as your place to stay.

5
Everyone

By on Jun 13, 2019

Review comment responded on Jun 17, 2019

Thank you for giving us a five-star review.

5
Family Family

I have traveled through many states and stayed at many hotels over many years. That said, I have to say that Steven at the front desk was phenomenal. There was a glitch in terms of what I thought I booked and what showed up on his end. He made it right in the most gracious way. Honestly, I have never - ever - experienced such kindly customer service in a hotel. I say that because he went above and beyond what he 'had' to. Thank you Comfort Suites in Pineville, NC!

By on Mar 19, 2019

Review comment responded on Apr 30, 2019

Thank you for taking the time to give us this awesome review. We really appreciate and value the feedback from you. It is so encouraging for me and my staff when we hear our guest say that we went above and beyond. Our motto is "Treat yourself to something special" us! Thank you for choosing us as your place to stay. It was a pleasure to have you as our guest! We look forward to seeing you again in the near future!

5
Family Family

The staff was wonderful. Steven was beyond anyone's expectations I have traveled for many years and have never met the graciousness Steven showed us.

By on Mar 18, 2019

Review comment responded on Apr 1, 2019

Thank you for giving us this awesome five-star review. We really appreciate and value the feedback of our guest. It was a pleasure to have you as our guest. Thank you for choosing us as your place to stay. We look forward to seeing you again in the near future!

3
Everyone

By on Feb 24, 2019

Review comment responded on Apr 1, 2019

Thank you for your review!

4
Everyone

My first night the room was very cold. We told the hotel about it and they immediately provided a key for another room and simultaneously dispatched a maintenance person. Maintenance was able to fix the problem so that we didn’t change rooms. They were very responsive.

By , from Maryland on Jan 3, 2019

Review comment responded on Jan 3, 2019

Thank you for taking the time from your day to give us a review. We really appreciate and value your feedback! Thank you for choosing us as your place to stay. We look forward to seeing you again in the near future.

5
Everyone

this property offers an excellent value with nearby amenities

By on Dec 30, 2018

Review comment responded on Dec 31, 2018

Thank you for taking the time to give us a review. We really value and appreciate your feedback. Thank you for choosing us as your place to stay. We look forward to seeing you again in the near future!

4
Everyone

By on Oct 14, 2018

Review comment responded on Oct 15, 2018

Thank you for your review.

Comfort Suites Pineville - Ballantyne Area

10415 Centrum Pkwy, Pineville, NC 28134
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