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Comfort Suites Pineville

3.0 out of 5.0

Recent guest reviews

Great front desk staff. Check-in was a breeze. Clean room, great breakfast. Excellent price!

It was overall a very pleasant stay. The amenities were very nice and the location was in an ideal area. The front desk attendant could have been a little more attentive but the rest of the staff was very friendly and courteous.

it was only 1 night stay, there is not much to say

The hotel was very clean and was located in a great area.

Great customer service , clean and close to everything.

The staff was extremely helpful.. I had requested a pack and play for the infant and it was ready when we arrived. The room was cheerful and the staff was very friendly. The breakfast area had a nice selection.

Nice hotel. Staff were friendly. We were able to find breakfast options for our kid who has severe nut allergies. The kitchen staff made the effort to find the allergen information for the foods served.

I read many reviews before deciding to make a reservation at this hotel. I consider reviews, location, and price to be my too priorities when selecting hotels. My first experience with contacting someone from the front desk by phone prior to my check-in was not pleasant and not helpful. After inquiring about check-in, I left my contact information for the desk clerk to contact me back. I waited 3 hours and never received the follow up call that I was promised from the desk clerk. Upon arrival, the staff was not as welcoming as other staff at other hotels I have stayed in. The bathroom was very small, but the shower was nice. The room needed some repairs to the chipped door, stained and damaged walls, the whole in the ceiling, and the bed skirt was dirty under the mattress, as if it hadn't been washed in a while. There was also dirt behind the pillows by the headboard. I also noticed extensive wear on other doors in the hotel too. I might be a bit particular about cleanliness, but the person accompanying me on my trip thought the room and our experience was average. It wasn't great and memorable, but it wasn't my worst hotel experience either. I love that the location is close to the highway and within walking distance from shopping and the mall. The lady assisting with breakfast was pleasant and there were a good variety of options for breakfast. I won't be staying at this hotel again when I return to Charlotte in the coming weeks.

We had a great experience at this hotel. The staff was very friendly and courteous.The room was very clean, comfortable and had everything we needed. We were closeby to restaurants, shopping etc. We will definitely be going back.

This is the Comfort in that should be the guidepost for the others. Clean, Friendly, Accomodating, Great internet, Great Breakfast. This is my new "GO TO" spot when I stay in this area.

Very affordable, large rooms, super comfortable. Mall across street with access to everything

We really like it. Kids enjoying their own bed. However the sofa bed is not comfortable and the AC is loud.

Only stayed one night, but overall it was a wonderful experience. The desk clerks were extremely friendly and helpful. Especially, the clerk that checked us in. She was awesome. I'm pretty sure we'll be staying there again the next time we visit our son at Winthrop University. The motel is in a convenient location, the suite was very comfortable and clean.

Room was very nice but the bathroom had problems. The shower curtain was not long enough for the tub and the bathroom was very very small.

Friendly staff, room suite very comfortable and clean. Enjoyed the hot breakfast every morning. Location was convenient access to highways, restaurants and shopping.

Excellent staff recently renovated. Room was big extra clean and very comfortable. would definitely stay again.

As an only female traveling, I felt safe & secure. Hotel staff was awesome. Checking in & out staff was very friendly each time I was in the lobby they spoke to me. The staff serving breakfast always was attentive, make ING sure you had what you wanted. The housekeeping staff was every efficient in getting in there & getting room cleaned up . I truly enjoyed staying here.

When I was there the hotel was under renovation. The "gym" work out area was very small and had limited equipment. The room was adequate.

As soon as I arrived, I was told that they could not honor my room, and the best they could do was to sell me an additional room at a discounted rate. My son got a rash on his legs due to the sheets at the hotel.

Our experience was wonderful, our 2nd stay since Dec. 2013.

10415 Centrum Pkwy Pineville NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Comfort Suites Pineville is located 0.8 mi (1.2 km) from Carolina Place and within a 10-minute drive of NarroWay Theater. This 116-room, 3-star hotel has free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in Pineville, it's also near Regent Park Golf Club and Quail Hollow Club.


Dining

Free buffet breakfast is included with your stay.


Rooms

All 116 air-conditioned rooms feature MP3 docks, microwaves, and refrigerators. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include coffee makers, free newspapers, and free local calls.


Property features

Guests of Comfort Suites Pineville have access to an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.

Room options

Suite, Non Smoking

Queen 2 | Sleeps 6

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

King 1 | Sleeps 3

Guest reviews for Comfort Suites Pineville

Everyone (8) Business (8) Couples (2) Family (14) Friends (1) Other (1)
5

excellent value!

Everyone

Great front desk staff. Check-in was a breeze. Clean room, great breakfast. Excellent price!

By , from South Carolina on Oct 12, 2017

4
Everyone

It was overall a very pleasant stay. The amenities were very nice and the location was in an ideal area. The front desk attendant could have been a little more attentive but the rest of the staff was very friendly and courteous.

By , from North Carolina on Oct 9, 2017

3

good for family

Everyone

it was only 1 night stay, there is not much to say

By on Jul 12, 2017

Review comment responded on Aug 18, 2017

Thank you for taking time from your day to complete our online survey. Your feedback is appreciated.

5

clean, spacious room

Everyone

The hotel was very clean and was located in a great area.

By , from G on Feb 13, 2017

5

convenient

Everyone

Great customer service , clean and close to everything.

By on Feb 10, 2017

5

nice hotel

Everyone

The staff was extremely helpful.. I had requested a pack and play for the infant and it was ready when we arrived. The room was cheerful and the staff was very friendly. The breakfast area had a nice selection.

By , from Little Rock, Ar on Feb 5, 2017

5
Families

Nice hotel. Staff were friendly. We were able to find breakfast options for our kid who has severe nut allergies. The kitchen staff made the effort to find the allergen information for the foods served.

By on Jan 29, 2017

3

not a good deal for the value

Everyone

I read many reviews before deciding to make a reservation at this hotel. I consider reviews, location, and price to be my too priorities when selecting hotels. My first experience with contacting someone from the front desk by phone prior to my check-in was not pleasant and not helpful. After inquiring about check-in, I left my contact information for the desk clerk to contact me back. I waited 3 hours and never received the follow up call that I was promised from the desk clerk. Upon arrival, the staff was not as welcoming as other staff at other hotels I have stayed in. The bathroom was very small, but the shower was nice. The room needed some repairs to the chipped door, stained and damaged walls, the whole in the ceiling, and the bed skirt was dirty under the mattress, as if it hadn't been washed in a while. There was also dirt behind the pillows by the headboard. I also noticed extensive wear on other doors in the hotel too. I might be a bit particular about cleanliness, but the person accompanying me on my trip thought the room and our experience was average. It wasn't great and memorable, but it wasn't my worst hotel experience either. I love that the location is close to the highway and within walking distance from shopping and the mall. The lady assisting with breakfast was pleasant and there were a good variety of options for breakfast. I won't be staying at this hotel again when I return to Charlotte in the coming weeks.

By , from Akron, OH on Dec 8, 2016

5

great hotel close to the southern christmas show

Everyone

We had a great experience at this hotel. The staff was very friendly and courteous.The room was very clean, comfortable and had everything we needed. We were closeby to restaurants, shopping etc. We will definitely be going back.

By , from Lynchburg,Va on Nov 21, 2016

Review comment responded on Jan 9, 2017

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4

best option in pinville

BusinessTravelers

This is the Comfort in that should be the guidepost for the others. Clean, Friendly, Accomodating, Great internet, Great Breakfast. This is my new "GO TO" spot when I stay in this area.

By , from Lake Lure, NC on Sep 16, 2016