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Comfort Inn Executive Park

2.5 out of 5.0

Recent guest reviews

The hotel was really nice and comfortable. Very clean and the staff was pleasant. I will stay again.

The hotel was under construction and definitely needs it walks chair rails are in poor condition but would have like to have known this prior to booking. Rooms are poorly sound proofed and we were in front of hotel and heard the front doors opening and closing(dragging) all night long. However service and breakfast was great

Good for the price we paid. Carpet needs to be replaced throughout the hotel.

Morning front desk staff,a young lady needs to know some directions about Charlotte, at least how to get to major highways. Our room was ok window dressing was bad, airconditioner didn't work very good ,the afternoon/night desk clerk was great. Tried to fix it. The bath tub needs to be resurffest, was very slippery, i almost fell, tub had cigarrett burns on it and shower fixtures were old.

My time at this hotel was not that pleasant. Upon arrival, the electricity was out in the whole building. The staff was very friendly and sympathetic to the issue and to be fair, not much could be done. However, I'm not happy having to pay full price for a room in which there was no electricity.

Hotel was nice and what I expect from a Choice Hotel. Comfortable and in a lovely setting.

Room was quiet on 6th floor. Motel staff nice and helpful. Had a smelly room, notified staff. Offered to move me, did not want to move as other rooms smelly also. Next day, after asking three times, sprayed AC unit. Much better. Breakfast was good. alot of options. If they are expecting someone and have room assigned, why would they spray ac to get rid of smell before they come. All rooms should be inspected before assigned. Location good with good eating options close by. Room did need some updating. Bed was excellent.

People were very friendly and the room was nice Nd clean.

This is a good, practical hotel room for the money for a short term stay. Nice pool and good convenient breakfast. Location is very good, right off of Highway 77.

Not good at all. I decided to try this place out on a recent trip to Charlotte and I was very disappointed. This hotel is secluded at the end of a street behind dead trees and ill-kept property. There were stains on the comforters in the rooms and it was not very clean. Being a single woman, I would NOT stay here again because of this and because of safety concerns. Also I brought my dog and usually at "pet friendly" hotels, there is some designated spot to walk your dog and here I did not see this. I had to take my dog out to the far end of the parking lot next to a sketchy looking bridge with graffiti next to a ditch on a small dead patch of grass. You get what you pay for people!!

ok, ac units dont work. Staff was helpful but not having a good ac unit in the rooms didn't make the stay pleasefuly.

The hotel was ok overall. My only complain was the air conditioning units in the rooms. For some reason I try two different rooms after notifying the staff that the units were not cooling the rooms and I had a five month baby with me. After my third room I give up. For some reason the units keep turning themselves off.

It was confortable, I use to work in my computer and always had good wi fi conecction

The initial room was on a lower floor an noisey. Easily they accomodated a change. The new room was fine, not in the best of repair, stained ceiling, chipped furniture and walls, adaquately - not great - cleaned. Included breakfast, fine, but one day of a 5 days stay they could not find anyone to put our coffee (promoted as available 24 hours a day)

good

Great, small hotel! Friendly and helpful front desk clerk. Very clean and comortable! Close enough to the mall for a fun day of shopping and dining without the nose of being in the busiest part of town.

This Comfort Inn Executive Park was nothing like what I was used to when I have stayed at other Comfort Inn's in the past. First off, the exterior grounds were very unkempt, trash in the parking lot, the staff was not rude, but definitely not welcoming nor friendly, one of the elevators was broken, my room had only 1 working lamp, all the other bulbs were out,and the bathroom was filthy. The toilet looked like it had not even been scrubbed as rings and streaks were present, the shower curtain was ripped, there were hairs all over the sink that could have easily been wiped out, the Kleenex box was empty, floor and ceiling cracks and a very musty, smoky smell even though this was supposedly a NON-smoking room and over by the table and stained chairs there was food/crumbs on the floor. After being moved to another room down the hall, this room was not much better. One bed was lopsided, and this toilet leaked and ran every 20 minutes. Frustrated and tired I did not ask to be moved again and just stayed. I would NEVER stay there again.

Check-in and out was very fast. Room was clean - basic.

First of all, if I could upload pictures of this place. You would be horrified. I had no choice to stay any other place due to a convention in town. I arrived at the hotel around 1 pm. The only room available was a handicap room. Great. The room had plaster on walls that were not painted the Air cleaner was still in the room. The A/C unit was noisy and the bed felt icky. I an not an elitist but come on the place was flithy. I would NOT recommend this hotel to my worst enemy.

The room was very dirty, ac did not work so had to relocate to another room which was also dirty & you could see where the sheet rock had been repaired, which we have pictures of. I would not recommend this motel to any one. also I am going to write the motels corporate office about this. I feel we were over charged for what we got and I am very unhappy with my stay @ the motel.

5822 Westpark Dr Charlotte NC

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Comfort Inn Executive Park places you within 3 miles (5 km) of popular attractions like Renaissance Park and Charlotte Regional Farmers Market. This 143-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's in central Charlotte and also close to Billy Graham Library.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.


Rooms

The 143 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

At Comfort Inn Executive Park, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle during limited hours. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.

Room options

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Comfort Inn Executive Park

Everyone (5) Business (5) Couples (6) Family (5) Other (1) Friends (1)
5

nice stay

Everyone

The hotel was really nice and comfortable. Very clean and the staff was pleasant. I will stay again.

By , from Gastonia, NC on Sep 19, 2017

Review comment responded on Sep 22, 2017

Thank you for taking the time to complete a review for our hotel. We are delighted to hear that you enjoyed your visit and hope to see you again in the future.

3

nice hotel but under construction

Everyone

The hotel was under construction and definitely needs it walks chair rails are in poor condition but would have like to have known this prior to booking. Rooms are poorly sound proofed and we were in front of hotel and heard the front doors opening and closing(dragging) all night long. However service and breakfast was great

By on Dec 2, 2016

Review comment responded on Dec 5, 2016

Thank you for taking the time to complete a review for our hotel. We appreciate the feedback and will use your comments towards improvement for future guests.

3
Everyone

Good for the price we paid. Carpet needs to be replaced throughout the hotel.

By on Aug 6, 2016

Review comment responded on Jan 1, 1970

Thank you for taking the time to complete a review for our property. This hotel was recently purchased by new owners and is also under new management. We will be working hard in the coming months to make improvements including a full top to bottom renovation. We appreciate your feedback and will use your comments as a way to focus our efforts. We hope that you will stay with us again in the future so that we may personally show those improvements to you.

4

my first overnight stay in charlotte,nc

Everyone

Morning front desk staff,a young lady needs to know some directions about Charlotte, at least how to get to major highways. Our room was ok window dressing was bad, airconditioner didn't work very good ,the afternoon/night desk clerk was great. Tried to fix it. The bath tub needs to be resurffest, was very slippery, i almost fell, tub had cigarrett burns on it and shower fixtures were old.

By , from e.g Bishopville,SC on Jul 3, 2016

Review comment responded on Jul 7, 2016

Thank you for taking the time to complete a review for our property. This hotel was recently purchased by new owners and is also under new management. We will be working hard in the coming months to make improvements including a full top to bottom renovation. We appreciate your feedback and will use your comments as a way to focus our efforts. We hope that you will stay with us again in the future so that we may personally show those improvements to you.

1

lights out yet still had to pay full price...

Everyone

My time at this hotel was not that pleasant. Upon arrival, the electricity was out in the whole building. The staff was very friendly and sympathetic to the issue and to be fair, not much could be done. However, I'm not happy having to pay full price for a room in which there was no electricity.

By on Mar 1, 2016

Review comment responded on Nov 18, 2016

Thank you for your review.

5

conference

BusinessTravelers

Hotel was nice and what I expect from a Choice Hotel. Comfortable and in a lovely setting.

By on Sep 23, 2015

3

charlotte nc trip

Couples

Room was quiet on 6th floor. Motel staff nice and helpful. Had a smelly room, notified staff. Offered to move me, did not want to move as other rooms smelly also. Next day, after asking three times, sprayed AC unit. Much better. Breakfast was good. alot of options. If they are expecting someone and have room assigned, why would they spray ac to get rid of smell before they come. All rooms should be inspected before assigned. Location good with good eating options close by. Room did need some updating. Bed was excellent.

By on Jun 13, 2015

4

great getaway

Couples

People were very friendly and the room was nice Nd clean.

By on Sep 30, 2013

3

over night to weekend stay

Couples

This is a good, practical hotel room for the money for a short term stay. Nice pool and good convenient breakfast. Location is very good, right off of Highway 77.

By on Jul 2, 2013

2

awful!

Singles

Not good at all. I decided to try this place out on a recent trip to Charlotte and I was very disappointed. This hotel is secluded at the end of a street behind dead trees and ill-kept property. There were stains on the comforters in the rooms and it was not very clean. Being a single woman, I would NOT stay here again because of this and because of safety concerns. Also I brought my dog and usually at "pet friendly" hotels, there is some designated spot to walk your dog and here I did not see this. I had to take my dog out to the far end of the parking lot next to a sketchy looking bridge with graffiti next to a ditch on a small dead patch of grass. You get what you pay for people!!

By on Apr 9, 2013