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Aloft Charlotte Uptown at the EpiCentre

3.0 out of 5.0

Recent guest reviews

Great hotel and staff. Pros central location, clean, lobby with bar and activities for family. Cons hard to find if you are driving. Unmarked entrance. Parking expensive. Valet took long to get car. Of note. Dog friendly hotel so many many dogs walking around. If u love dogs great. It you are allergic maybe not so great.

This hotel is in a great location in the center of everything going on. As long as you can deal with loud music from the all night party scene, you won't be disappointed. I will stay here again. The front desk will also make reservations for upscale dining by request. There is also a 24hr CVS nearby incase you forgot to bring items with you.

The Hotel was in a dope spot. From check-in to valet EVERYONE was pleasant and served you with a smile. The city view was amazing! This will now be my place of stay everytime I visit Charlotte.

Hotel rooms had a funky, musty smell. Staff said it happens when it rains. Our first room hadn't been cleaned. Second room was fine. Great soundproofing given the location.

Upon checking into the hotel I was given a room that had a huge crack in the mirror in the bathroom. Apparently they where working on the AC because the filters where left on the desk an the room was very warm. I asked to be moved to a different room and they accommodated my request. The second room was a lot better however there was no bottle opener, wine opener or even even the trial sized toiletries. When I called to the front desk to ask for a bottle opener they told me they would search for one and I could come down and get it if I would like. That said, the staff was very unprofessional and not accommodating at all aside from ONE gentleman. I was incredibility disappointed in the friendliness of the staff, the hotel accommodations, cleanliness and the fact the hotel was very outdated. I will not stay at the Aloft ever again.

Great hotel with nice amenities and located at the epicentre will definitely be back, Charlotte is a great city

booked a king room, was sent to a double. replacement room was much smaller, but very comfortable heaters in the room are inconsistent and loud. seems like they are doing some renovations so only 1 elevator was operational on the first day. great location at the EpiCenter.

Dirty and loud. Iron was broken and mirror was broken.

The room is definitely not like the picture. Clean but not roomy.... Convenient parking.. The lady who checked us out wasn't friendly at all. Acted as if she was already having a bad day.... Overall okay experience...

Nice location with many restaurants. They put me in a handicap room and I am not handicapped. That was weird.

Perfect location to stay if you are going to Time Warner Cable Arena. Awesome nightlife and places to eat. I would recommend staying at this location.

The hotel was a little hard to find at first, but the staff was very friendly and it's in a perfect location to stay for football games.

I love this hotel. The location is prime. Walking distance from anything and everything you could want in the city. Great restaurants and night life. I wouldn't stay anywhere else!

I was in town just for the weekend for a wedding and needed something in Uptown. Aloft had the best rates, the best location, and I got to check in a little early. Definitely would recommend this to anyone traveling to Charlotte!

Aloft has a great location in the middle of the epicenter. There was a lot to do and the hotel room was spacious and modern. It was perfect for a weekend getaway.

This hotel was run down and dirty. Seemed more like a frat house then a hotel.

Great hotel, perfect location, kind staff, nice bar in the lobby. LOVE staying here!

The hotel is convenient to everything downtown. The room was spacious and comfortable with great views of the city.

Nice hotel that was conveniently located downtown, sleek lobby and rooms. Staff was very friendly. Overall great experience.

I can't say I got a great deal but it certainly was fair. The room with a view looked out on the top of a parking garage. I would definitely stay here again as a splurge with my husband. The location is great for restaurants and night life and off-Broadway shows. Very walkable area at nighttime.

Room options

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Aloft Charlotte Uptown at the EpiCentre

Everyone (11) Business (11) Couples (32) Family (4) Other (12) Friends (18)
4

hotel in middle of everything

Everyone

Great hotel and staff. Pros central location, clean, lobby with bar and activities for family. Cons hard to find if you are driving. Unmarked entrance. Parking expensive. Valet took long to get car. Of note. Dog friendly hotel so many many dogs walking around. If u love dogs great. It you are allergic maybe not so great.

By , from miami florida on Sep 17, 2017

Review comment responded on Sep 19, 2017

Hello mandie, Thank you for coming to see us recently. It's great to hear that you enjoyed your interaction with our team and that the location worked well for you. Thanks for visiting WXYZ bar during your visit as well! We look forward to your next visit with us!

4

life of the party

Everyone

This hotel is in a great location in the center of everything going on. As long as you can deal with loud music from the all night party scene, you won't be disappointed. I will stay here again. The front desk will also make reservations for upscale dining by request. There is also a 24hr CVS nearby incase you forgot to bring items with you.

By on Aug 23, 2017

Review comment responded on Aug 28, 2017

Dear Traveler, Thank you for coming to see us recently. It's great to hear that our vibe fit what you were looking for during your visit. We look forward to your next stay with us!

5

beautiful!

Everyone

The Hotel was in a dope spot. From check-in to valet EVERYONE was pleasant and served you with a smile. The city view was amazing! This will now be my place of stay everytime I visit Charlotte.

By , from Sumter SC on Jul 4, 2017

Review comment responded on Jul 21, 2017

Hi Shantia, Thanks for coming to see us recently. It's great to hear that you enjoyed yourself and that our staff took great care of you during your stay. We can't wait to see you again for your next visit!

3

okay hotel right downtown epicenter

Everyone

Hotel rooms had a funky, musty smell. Staff said it happens when it rains. Our first room hadn't been cleaned. Second room was fine. Great soundproofing given the location.

By , from Greensboro on Jun 28, 2017

Review comment responded on Jul 7, 2017

Hi HN, Thanks for staying with us recently. I'm happy to hear that overall you enjoyed our location. I'm sorry to hear about the issues you experienced with the cleanliness of your room, I'll be sure to address this with our team. We hope you come see us again soon to turn that Okay stay into an Amazing one!

2

unprofessional staff and outdated

Everyone

Upon checking into the hotel I was given a room that had a huge crack in the mirror in the bathroom. Apparently they where working on the AC because the filters where left on the desk an the room was very warm. I asked to be moved to a different room and they accommodated my request. The second room was a lot better however there was no bottle opener, wine opener or even even the trial sized toiletries. When I called to the front desk to ask for a bottle opener they told me they would search for one and I could come down and get it if I would like. That said, the staff was very unprofessional and not accommodating at all aside from ONE gentleman. I was incredibility disappointed in the friendliness of the staff, the hotel accommodations, cleanliness and the fact the hotel was very outdated. I will not stay at the Aloft ever again.

By on May 21, 2017

Review comment responded on May 31, 2017

Dear Traveler, Thank you for sharing your recent experience with us. I'm sorry to hear that your stay did not live up to your, or our expectations of a comfortable and enjoyable stay. Please be assured that I will share your concerns with my team in order to provide a much higher level of service in the future. Thank you again for your feedback.

5

right in the heart of uptown

Everyone

Great hotel with nice amenities and located at the epicentre will definitely be back, Charlotte is a great city

By on Feb 6, 2017

Review comment responded on Feb 13, 2017

Dear Traveler, Thanks for coming to see us recently. I'm happy that being located in the EpiCentre worked well for your needs. We love Charlotte and are glad you do too! See you again soon!

4

nice hotel, very trendy.

Everyone

booked a king room, was sent to a double. replacement room was much smaller, but very comfortable heaters in the room are inconsistent and loud. seems like they are doing some renovations so only 1 elevator was operational on the first day. great location at the EpiCenter.

By , from New Hampshire on Jan 22, 2017

Review comment responded on Feb 3, 2017

Hi Bill, Thanks for coming to see us recently. It's great to hear that you like our vibe and that our EpiCentre location was convenient for you to get to what you needed. I hope you enjoyed the NASCAR Hall of Fame! We have almost completed our renovations and look forward to having you again so you can see the finished product. Thanks again!

3
Everyone

Dirty and loud. Iron was broken and mirror was broken.

By on Aug 20, 2016

Review comment responded on Aug 26, 2016

Hello, Thank you for your feedback regarding your recent say. I am sorry to hear that the cleanliness and condition of our hotel fell short of your, and our standards for an Aloft hotel. I am happy to inform you that we will be renovating our guest rooms this fall in order to update and improve our look. We hope you will give us another chance once completed. Thank you again.

4

aloft review

Everyone

The room is definitely not like the picture. Clean but not roomy.... Convenient parking.. The lady who checked us out wasn't friendly at all. Acted as if she was already having a bad day.... Overall okay experience...

By , from augusta GA on Aug 8, 2016

Review comment responded on Aug 16, 2016

Hello, Thank you for coming to stay with us for your trip to Charlotte. I am happy to hear that you found our rooms to be clean, but am disappointed that your stay was only ok. We hope you come see us again and give us the opportunity to make the next stay with us a great one. Thank you for your feedback.

4

downtown location

Everyone

Nice location with many restaurants. They put me in a handicap room and I am not handicapped. That was weird.

By on May 23, 2016