Suburban Extended Stay Hotel North - Ashley Phosphate2.0 out of 5.0
Recent guest reviews
Family member booked this hotel because it was the only affordable thing we could find near the cruise ship port. While driving down from Virginia the hotel calls to say they were having some construction going on and needed to change our rooms. We had booked 2 rooms with 2 queen beds and one with a pull out sofa for 6 people (we're traveling with 2 kids). They asked if it was ok to give up rooms with kings instead. It was just for one night so we said sure. Get to the place to check in and was told our rooms are one queen bed each. No other rooms available unless we wanted 3 single smoking rooms which was out of the question. Our kids wound up sleeping on the floor. They did give us extra blankets and pillows but still. There was an overpowering smell of some kind of fruity stuff in one of the rooms. Also in the bathtub there was some kind of fold out bath seat I'm guessing was for handicapped person. Couldn't close the shower curtain because of the seat and water was everywhere. Rooms were clean but that was about the best thing about it. Luckily one night was all we stayed so it was tolerable.
Booked this hotel as someone who is generally pleased with Choice hotels, found a good rate, and thought having the kitchenette could help save some money on dining out. My wife and I were a bit apprehensive when the GPS told us to turn down what appeared to be a sketchy side street, but we arrived to what appeared to be a well kept hotel so we were relieved at first. We check in and take our bags to our room and immediately notice the room smells musty and strong of cleaning supplies. This smell never dissipated. Our first night we noticed you could hear everything going on around you, and all night we could hear stomping all around us. By the time we got settled in for the night and got in bed, the front desk was closed (it's closed 11p-7a) so nothing could be done the first night. One sleepness night later, we head out for the day and return that evening. This is when the nightmare began. Around 8pm, our neighbors start all out screaming and sound like they're tearing the place down, and these walls must be paper thin. You could hear cabinet doors slamming, room doors slamming, and stomping all around you. We call the front desk to ask if anything can be done, and they were kind enough to come down and ask them to be quiet. Everything seemed to have settled down until around 10:30 when the place came to life again. All around us was stomping and screaming, doors slamming, drawers being slammed shut, cars out in the parking lot blaring music, and this was all night long. It finally seemed to stop at around 2am, and then picked right back up full force at 5am, this time complete with horns being blown in the parking lot. This of course made it impossible to sleep. I'm not one to be picky with hotels as long as they're clean, but if you value sleep at all, don't make the same mistake we did. We brought up our issues again at check out and nothing was offered. Considering how much rooms go for in this area, I was hoping to get some kind of retribution.
booked room the day before stay for very good rate. the front desk staff was very friendly and helpful. front desk is closed after 11pm, but they will leave key in pickup area. had efficiency room with kitchen. room was clean and comfortable.
Clean, spacious room. Very pleasant front desk. If you want a clean, safe place to stay, without paying downtown's ridiculous prices, this is a fine choice. The Cove Oyster Bar and Grille was two blocks away, fantastic seafood.
I was a little skeptical about staying outside of the downtown area, but this place was fabulous! It's only a 10-15 minute drive into the historic areas, or a few minutes longer out to Mt Pleasant and Sullivan's Island. This is a quieter area, near several shopping and eating options, but with the exception of hearing the occasional plane taking off from the airport or Air Force Base, it's a quiet area. Room was clean and well equipped for a long weekend. Staff was super friendly, even allowing me to check in earlier than posted time when I got there. My main problem when I travel is finding nice lodging that allows in-room smoking, thank you providing clean affordable rooms to those of us that do. The operable windows were a wonderful plus, the cooler evenings were a nice change to the AC during the day. I will definitely stay here on my next visit.
This is a very well kept clean hotel. Front desk was always super nice. She even gave us two extra pillows bc we are babies and need more than one a piece to sleep! Bed was comfy and slept well. Only complaint I would have is that the AC unit woke us up every time it came on and the walls are VERY thin!! Lol we could hear our neighbors very well. Just pack some earplugs and you will be set!!
Traveled to N. Charleston for family visit. Requested a QUIET room in a QUIET area of the hotel. Made the reservation & request weeks before travel. Was given a room on he 2nd floor right next to their upstairs garbage room (where guests go to empty their own trash cans if staying extended time). Also, that room was just round the corner from the elevator. Needless to say, I asked for and was given a different room. Better. However, checked out of the hotel after 4 days. My billing was screwed-up and the hotel could not correct it. Had to call the 800 number at HQ. Called HQ and they told me that the local hotel had to correct it. Filed a "dispute charge" complaint with my bank. Billing got fixed in about 1 week. Otherwise, stay was average for a place where blue-collar workers of all stripes stay. (I just loved the handmade sign in the elevator that posted" "ANYONE CAUGHT SPITTING ON THE ELEVATOR WALLS OR FLOOR WILL BE IMMEDAITELY ASKED TO LEAVE". Priceless.... Bed worn, loud hallways, clean linen, bathroom ok.
Jillian the front desk clerk was excellent, went out of her way to assist with handicapp access. Great personality and was able to help even though we were demanding and tired. good job Jillian. thk u
We stayed for an extended buisness trip. Nice friendly at front desk, CJ was extremely helpful, getting us set up with rooms for our crew. Nice CLEAN Comfy rooms, with kitchens. They provide, plates, silverware, pots, pans. Dish soap, scrubby sponge, hot pads, kitchen towels, everything you might need. Full size fridge,, two eye stovetop. No oven. Microwave, coffee pot. Rooms are spacious, with nice recliner. They have a nice laundry room. That you can use quarters or buy a refillable card. Nice place, two grills out by outdoor pool. Nice deck. And horseshoe area. Parking can be tight if your in large vehicle or hauling trailor, but across street is large Home Depot who doesn't mind you parking if you ask. Enjoyed everything about our stay here! Thanks to you all.
We booked this hotel for a long weekend in order to explore Charleston, and we were a little worried since we hadn't seen too many recent reviews about it and had heard the area wasn't very nice. We'd also never stayed at an extended stay, so we learned they operate a little different from average hotels (i.e., only weekly housekeeping, trade in dirty towels, no kleenex, etc.) We were somewhat surprised to find this hotel was pretty decent. It was very easy to find. The lobby and hallways smelled a little like smoke, but our room on the 3rd floor smelled fine. The rooms were very clean, and all of our appliances worked. (Note: there are no hair dryers) The kitchenette was supplied with a few pots/pans, plates, and utensils. Showers were warm and decent pressure. The only ice and vending machines were located on the first floor. The "gym" only had a treadmill, elliptical machine, and a bike, but it had it's own a/c, water cooler and clean towels. We didn't use the outdoor pool. It wasn't very big, but it looked clean.The front desk staff were very pleasant, and they gave us extra pillows and clean towels when we asked. The hotel is about 15 min from downtown Charleston, and the drive wasn't bad aside from rush hour. The hotel isn't in the trendiest of neighborhoods, but we didn't feel unsafe. There were mainly contractors and construction workers staying at the hotel. All in all, this is not a fancy place at all, but our stay was comfortable, quiet, and a great value compared to what we would've spent at a hotel closer to the airport and significantly less than if we'd stayed downtown Charleston.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Outdoor pool
- Fitness center
Located within a leisurely stroll of Northwoods Mall, Suburban Extended Stay Hotel North - Ashley Phosphate is within a 10-minute drive of Charleston Southern University. This 112-room aparthotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's near the airport and also close to Wannamaker County Park and Whirlin' Waters Adventure Waterpark.
All 112 air-conditioned apartments feature kitchens and space to spread out with sitting areas. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer free toiletries. Coffee makers, free local calls, and desks are other standard amenities. Weekly housekeeping is available.
Guests of Suburban Extended Stay Hotel North - Ashley Phosphate have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. A multilingual staff is on hand to help secure valuables, and offer sightseeing advice. Additional amenities include a business center, a seasonal outdoor pool, and laundry facilities.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 47 reviews