Room was clean and met our needs. Staff friendly and helpful
The room was nice and comfortable and everything was in working order. Great water pressure in the shower. The front desk staff were friendly and professional. Luckily I had my sound machine with me so I didn't notice overnight, but there are train tracks right behind the hotel, which is pretty noisy. Also not a lot of options at the Continental breakfast. Overall, it was a good value.
Standard hotel, nothing fancy. Very friendly staff and easy check in. Typical continental breakfast, but THE worst coffee ive ever had. Both my husband and I poured it out and we're used to drinking generic brand coffee - yuck! I would stay here again if i needed to, as it fot the bill
The walls were very thin resulting in a lot of noise. Also breakfast was poor. They were out of a number of items when we went down.
The room was quiet and check in went great
Service was good, very clean, very little square footage;
Reading the reviews and ratings, I thought this property would be good. It did not match the reviews/ratings so I am writing a review. The room had an odor of cigarette smoke but I thought I'd be ok. After doing some work for over an hour or so, my throat became scratchy and I felt congested. I let the front desk staff know. She came to smell the room and said she didn't smell anything except perfume. Mind you, she was a smoker. She assured me she was their "bloodhound" and she smelled only perfume and could not approve a refund bc I'd stayed in the room a a couple hours and they were sold out. They were not sold out based on room availability on Orbitz, but I left and found another hotel. She told me to call the next day. I did. The manager said the same despite the smoke odor and my congestion and throat irritation. The manager said she'd ask the owner and call me back. She did not call me back. I stopped by the hotel again on my way out of town only to be told by the same manager, I needed to call the owner, So, if you stay here know the hotel is more like 1-2 stars and if you have an issue like smoke in the room, you may be given the run around. I would not suggest you stay here. Also, the photos shown do not reflect what the actual quality of the towels, linen, curtains, etc. actually are.
Good desk , they were honest and gave a valid answer to every question. Room was clean and quiet. Good stay
After long day on road it was nice finding a comfortable bed to sleep in. Found room to be clean. Area around hotel not much to look at…but overall found the hotel did its job
Overall very adequate for an overnight. Rooms are very small, but water pressure in the shower was decent and AC was good! Gym is extremely small, only a treadmill and recumbent bike with no room to stretch or do anything like yoga/move around. Covid-specific: none of the hotel staff were wearing masks. “Free breakfast” is only juice and coffee and yogurt—not sure if that really qualifies as “breakfast” even by budget hotel standards.
The room size was amazing and the beds were great. Staff was very friendly and helpful. The only issue we had was that the room had a musty smell when we walked in. It seemed to go away when we turned the AC on
Great value and location.
Easy access from I-64.
Located within a 5-minute walk of Gateways Shopping Center, Microtel Inn & Suites by Wyndham Charleston WV is within 2 miles (3 km) of Patrick Street Plaza Shopping Center. This 84-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:30 AM.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and free local calls are also available. Housekeeping is available on request.
At Microtel Inn & Suites by Wyndham Charleston WV, guests have access to a gym, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and a vending machine.
Room was clean and met our needs. Staff friendly and helpful
The room was nice and comfortable and everything was in working order. Great water pressure in the shower. The front desk staff were friendly and professional. Luckily I had my sound machine with me so I didn't notice overnight, but there are train tracks right behind the hotel, which is pretty noisy. Also not a lot of options at the Continental breakfast. Overall, it was a good value.
Dear Guest, We're thrilled you enjoyed the comfortable room, excellent water pressure, and the professionalism of our front desk staff. We apologize for any inconvenience caused by the nearby train tracks and limited breakfast options. Your feedback is invaluable, and we'll use it to enhance the guest experience. We hope to welcome you back for an even better stay.Sincerely, Hotel Manager
Standard hotel, nothing fancy. Very friendly staff and easy check in. Typical continental breakfast, but THE worst coffee ive ever had. Both my husband and I poured it out and we're used to drinking generic brand coffee - yuck! I would stay here again if i needed to, as it fot the bill
Thank You
The walls were very thin resulting in a lot of noise. Also breakfast was poor. They were out of a number of items when we went down.
Thank You!
Dear Guest, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager
The room was quiet and check in went great
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
Thank You
Dear Joshua,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely,Hotel Manager
Dear Jacob,Thank you for your excellent rating! We are thrilled to hear that you had a great experience during your stay. Your feedback is valuable to us and we hope to continue providing you with exceptional service in the future. We look forward to your next visit!Sincerely,Hotel Manager
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you found our room clean and suitable for your needs. It's also great to know that our staff was friendly and helpful during your stay. Providing excellent service and comfortable accommodations is what we strive for, and we're thrilled to hear we met your expectations. We look forward to welcoming you back on your next visit!Sincerely,Hotel Manager