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Comfort Suites West of the Ashley

2.5 out of 5.0

Recent guest reviews

Very comfortable hotel and attentive staff. We got in late and left early.

We had a nice stay! It was just 15 minutes from the historical part of Charleston, but had a lot of restaurants and shops near the hotel. The staff was very friendly!

I came out to Charleston to visit my boys. I wanted a nice hotel that was close to them and also had guest laundry. The free daily breakfast was nice, but eating the same thing every day gets old when you're staying at the hotel longer than a day or two. The staff were all super friendly. I will definitely be staying there again, and would highly recommend Comfort Suites West of the Ashley. :)

I stayed one night due to a family member being at MUSC. The staff was incredibly attentive and went out of their way to make use feel welcomed and help us relax after an incredibly stressful day. They showed that they cared, especially Charlene. If I'm ever in the area again, I will be staying with them again! It's convenient to the downtown area and close to everything.

The beds at this hotel were very comfortable with a choice of firm to soft pillows. The room was clean and spacious. Breakfast was average , more continental than hot breakfast as advertised.

We arrived earlier than check in and they did not yet have a room ready so they suggested we grab lunch and call back and within an hour they had something available. The breakfast area is small for the midweek stay as there was limited parking with the conference rooms being booked. They did open one not being used for overflow but that helped for bfast but not for parking issue. We still had a nice stay and liked the price for the location as we still had to drive to historic downtown.

We really enjoyed our room. It was sooo large and comfortable. The room was clean and had everything you could ask for and more. The staff went out of their way to be courteous, friendly and genuinely interested in us anytime we meet in the hall or at the desk, etc. This was a great location for our vac. plans and any destination we wanted to head in. Very pleased I choose this hotel. The price was unbeatable for all you received. I have stayed in other hotels that gave less but charged so much more. I will definitely stay there again.

It was wonderful they where so sweet to my grandchildren and me any daughter they go up and beyond!

We had a wonderful stay at the Comfort Suites on our first visit to Charleston. The room was ultra comfortable, spacious, clean and quiet. The beds are great and we got some great nights of sleep. We would certainly come back to this hotel.

Easy access to main road & a ton of local dining close by. Easy check-in, clean room, small indoor pool, decent breakfast with enough choices to please most - promptly ends at posted hours. Requested a portable crib when reservation was made (on-line). Upon arrival there was no crib in the room. When I asked the front desk I was told they only had 1 crib (seriously) and someone else already asked for it? I stated that I had requested one on my reservation so she checked in housekeeping and came back & told me that there wasn't one. And that was it.

I booked this room for my mother and her best friend. Both senior citizens and first time visitors to Charleston. Upon arriving after a long traffic filled trek they were told their room had been sold because of their late arrival.They spent their first night in Charleston in their car. I booked this room through back in February.

The hotel and staff were very nice, however the price was just ridiculous.

I go to Charleston often and I remember this hotel being built but I had never stayed once it was complete. Considering its age I expected a little bit more. The first room that I was issued had not been cleaned completely. The bathroom had one towel and leftover used soaps were left in the shower and on the sink. After getting a new room I went to use the elevator, but it was stuck on the 4th floor. On a positive note, the beds were really comfy and nice big TV in the room.

Rooms were great. Comfortable beds. Room to move around. However, every time we had to go to the front desk for anything from checking-in to asking where the elevators were located, we got a lot of attitude from the desk staff. We rented 3 rooms and everyone had a different story about bad service from the front desk.

The hotel location was perfect for my trip. Room accommodations were good. Staff members were helpful and pleasant. I would stay at this location again and recommend it to others.

This hotel was a good value for my quick business trip. The room was very clean, comfortable and well designed for business. I particularly enjoyed the plush bed. I would recommend this hotel and stay again.

Like most Comfort Inns, this one was no exception- it was comfortable, affordable, and offered a great hot breakfast. The room was clean and stylish and the bedding was so fluffy I regret returning home to my own mattress. Highly recommended. I have no complaints about Comfort Inns, including this one.

Really liked the layout of the room. Location is convenient to interstate.

I spent one night. The room was quiet and quite comfortable. The TV set had a very poor picture.

New Property. Clean, lovely rooms with comfortable beds. A few problems with the keys, but it is a new property and they are working out the kinks. The service was great! Would stay here again!

Room options

Suite, Two Queen Beds, Non Smoking

Queen 2 | Full 1 | Sleeps 6

Suite, Two Queen Beds with Sofa bed, Non Smoking

Queen 2 | Sleeps 6

Guest reviews for Comfort Suites West of the Ashley

Everyone (3) Couples (4) Business (4) Family (8) Other (2) Friends (3)
5

nice hotel close to the airport

Everyone

Very comfortable hotel and attentive staff. We got in late and left early.

By , from Columbia, SC on Nov 29, 2016

4

nice hotel outside of historical charleston

Everyone

We had a nice stay! It was just 15 minutes from the historical part of Charleston, but had a lot of restaurants and shops near the hotel. The staff was very friendly!

By , from Tennessee on Sep 24, 2016

5

fits all my needs

Everyone

I came out to Charleston to visit my boys. I wanted a nice hotel that was close to them and also had guest laundry. The free daily breakfast was nice, but eating the same thing every day gets old when you're staying at the hotel longer than a day or two. The staff were all super friendly. I will definitely be staying there again, and would highly recommend Comfort Suites West of the Ashley. :)

By , from Tacoma, Wa on Jun 11, 2016

4

terrific customer service

Families

I stayed one night due to a family member being at MUSC. The staff was incredibly attentive and went out of their way to make use feel welcomed and help us relax after an incredibly stressful day. They showed that they cared, especially Charlene. If I'm ever in the area again, I will be staying with them again! It's convenient to the downtown area and close to everything.

By on Jun 1, 2015

4

great sleep

Singles

The beds at this hotel were very comfortable with a choice of firm to soft pillows. The room was clean and spacious. Breakfast was average , more continental than hot breakfast as advertised.

By on Nov 21, 2014

4

good for location

Couples

We arrived earlier than check in and they did not yet have a room ready so they suggested we grab lunch and call back and within an hour they had something available. The breakfast area is small for the midweek stay as there was limited parking with the conference rooms being booked. They did open one not being used for overflow but that helped for bfast but not for parking issue. We still had a nice stay and liked the price for the location as we still had to drive to historic downtown.

By on Oct 25, 2014

5

great vacation

Couples

We really enjoyed our room. It was sooo large and comfortable. The room was clean and had everything you could ask for and more. The staff went out of their way to be courteous, friendly and genuinely interested in us anytime we meet in the hall or at the desk, etc. This was a great location for our vac. plans and any destination we wanted to head in. Very pleased I choose this hotel. The price was unbeatable for all you received. I have stayed in other hotels that gave less but charged so much more. I will definitely stay there again.

By on Sep 13, 2014

5

musc visit

Families

It was wonderful they where so sweet to my grandchildren and me any daughter they go up and beyond!

By on Sep 4, 2014

5

our first charleston trip

Families

We had a wonderful stay at the Comfort Suites on our first visit to Charleston. The room was ultra comfortable, spacious, clean and quiet. The beds are great and we got some great nights of sleep. We would certainly come back to this hotel.

By on Aug 22, 2014

4

would stay again

Families

Easy access to main road & a ton of local dining close by. Easy check-in, clean room, small indoor pool, decent breakfast with enough choices to please most - promptly ends at posted hours. Requested a portable crib when reservation was made (on-line). Upon arrival there was no crib in the room. When I asked the front desk I was told they only had 1 crib (seriously) and someone else already asked for it? I stated that I had requested one on my reservation so she checked in housekeeping and came back & told me that there wasn't one. And that was it.

By on Aug 21, 2014