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Recent guest reviews

Clean room, nice staff. No continental breakfast, pool or gym due to Covid-19 restrictions

The room was spacious but a major renovation is needed. Lamps show signs of rusting

Convenient for our plans. Always clean environment. Helpful check in staff

They don't have enough baby crib. Others things was good.

Loved the friendly staff they make you feel like family! I will miss Mama “Tea”, at the front desk, always bubbly and makes sure you have what you need during your stay! Rooms are Super clean! Laundry service was cheap and fast. Computer center was very convenient during our search for a place to call home. Gym was nice and clean. Breakfast was just a added bonus for us. Very safe and convenient location.

The staff was so very friendly, very accommodating and and extremely helpful. Not only with our stay, but also in helping us find a new place to call home, relocated for work. Hotel extremely clean and breakfast was such a extremely wonderful added bonus.

Great hotel, great breakfast, great gym. The staff was helpful if I had a question.

The staff was great. The handled all of my request wit care.

Stayed there for five days and our room was not cleaned. No clean sheets nothing.

Front desk staff was pleasant and helpful. However, there was a cleaning lady who kind of growled at my husband and me when we said hi to her while she was mopping the entrance area floor. We encountered the same attitude when she was cleaning rooms on the fifth floor. My sister-in-law also had a run-in with her when she came by our room on Sunday, July 14th.

It was our first time coming here.A great nice and clean hotel for family , will recommend for Everyone.

Spacious rooms, nice breakfast with lots of variety, superfriendly staff - especially Charlene from the front desk and very convenient location.

Room was very spacious, and free buffet breakfast was amazing!! Kids loved the indoor pool, and the staff was super friendly! Waking up every morning to a free, good home cooked breakfast was the best part. You get to enjoy a large variety of kid and adult food and beverage choices, while relaxing and planning your day, what could be better!! My family and I love this place!!!

Pool was warm but very small. Maybe 10’ square. Fun for a few but gets crowded fast. Rooms were spacious and clean. Shower didn’t drain and water only turned to luke warm TV had very bad connection. Everything we tried to watch was glitching in the both the picture and sound. Bed was comfortable but sleep was impossible. We were in the back of the hotel on second floor. The (very bright) street lights point upwards right below our room. There are sheers on the window, but no curtains that can be closed. The light was too much for my 4 small children to settle down with. Our first night i believe it was a soccer team that stayed at the hotel and sounded like they were playing a game in the lobby from 10:30-11pm. We spent 2 nights there and I’m exhausted.

Savannah Hwy Charleston SC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in West Ashley, Comfort Suites West of the Ashley is a short stroll from Citadel Mall and within a 10-minute drive of North Charleston Coliseum and Performing Arts Center. This hotel has 100 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Comfort Suites West of the Ashley's 100 rooms provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also standard.


Property features

Guests staying at Comfort Suites West of the Ashley enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Suite, Two Queen Beds with Sofa bed, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite

1 King Bed | 1 Double Sofa Bed | Sleeps 4

Suite, Two Queen Beds, Non Smoking

2 Queen Beds | 1 Double Sofa Bed | Sleeps 6

Guest reviews for Comfort Suites West of the Ashley

Everyone (11) Couples (6) Business (4) Family (19) Other (2) Friends (3)
3
Everyone

By on Apr 11, 2021

Review comment responded on Apr 22, 2021

Thank you for being our guest. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Ben Creasy General Manager

1
Everyone

By on Feb 26, 2021

Review comment responded on Mar 9, 2021

Thank you for being our guest. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Ben Creasy General Manager

5
Family

Clean room, nice staff. No continental breakfast, pool or gym due to Covid-19 restrictions

By on May 25, 2020

Review comment responded on May 26, 2020

Thank you for the kind words about our staff and your spotless room. Your satisfaction is our highest priority, and we are delighted that you enjoyed your stay at Comfort Suites West of the Ashley. Thank you also for giving us an excellent rating. Please revisit us soon! Ben Creasy General Manager

5
Family

The room was spacious but a major renovation is needed. Lamps show signs of rusting

By on May 23, 2020

Review comment responded on May 24, 2020

Thank you for your kind review of Comfort Suites West of the Ashley. While we are glad to read you were pleased with the spaciousness of your room, we are sorry for not meeting your expectations with the overall condition of your room. Your observations will be shared with our team for future improvements. We value your feedback and look forward to your next visit. Ben Creasy, General Manager

4
Family Family

Convenient for our plans. Always clean environment. Helpful check in staff

By , from Augusta, GA on Mar 16, 2020

Review comment responded on Mar 17, 2020

Liz, thank you for your glowing review of Comfort Suites West of the Ashley and for appreciating the spotless condition of our property. We are delighted to know our location was ideal for your plans and that you were pleased with the courteous service provided by our front desk associates. It was a pleasure having you as our guest, and we look forward to seeing you again on your next trip to Charleston. Ben Creasy, General Manager

3
Family with small children

They don't have enough baby crib. Others things was good.

By on Feb 12, 2020

Review comment responded on Feb 12, 2020

Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Ben Creasy, General Manager

5
Partner Couples Business Business

Loved the friendly staff they make you feel like family! I will miss Mama “Tea”, at the front desk, always bubbly and makes sure you have what you need during your stay! Rooms are Super clean! Laundry service was cheap and fast. Computer center was very convenient during our search for a place to call home. Gym was nice and clean. Breakfast was just a added bonus for us. Very safe and convenient location.

By on Jan 24, 2020

Review comment responded on Jan 25, 2020

Thank you for the kind words about our hotel and staff. Your satisfaction is our highest priority, and we are delighted that you enjoyed your stay at Comfort Suites West of the Ashley. We will surely share your compliments with all our associates. It is also pleasing to know you liked our immaculate accommodations and also enjoyed all the amenities we offer. Thank you also for mentioning our complimentary breakfast and for giving us an excellent rating. We look forward to your next visit. Ben Creasy, General Manager

5
Partner Couples Business Business

The staff was so very friendly, very accommodating and and extremely helpful. Not only with our stay, but also in helping us find a new place to call home, relocated for work. Hotel extremely clean and breakfast was such a extremely wonderful added bonus.

By on Jan 22, 2020

Review comment responded on Jan 23, 2020

Thank you for choosing Comfort Suites West of the Ashley and sharing your experience. We are pleased you appreciated our well-kept property and also that you were able to start your day right with our delicious breakfast. Our associates are dedicated to going the extra mile, and we are pleased they helped to make your stay exceptional. Thank you also for allowing us to be of service, and we hope to have the pleasure of doing so again whenever you return to the Charleston area. Ben Creasy, General Manager

5
Everyone

By on Jan 7, 2020

Review comment responded on Jan 8, 2020

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Comfort Suites West of the Ashley, and we look forward to welcoming you back soon. Ben Creasy, General Manager

4
Everyone

By on Oct 29, 2019

Review comment responded on Oct 30, 2019

Thank you for sharing the wonderful rating about your experience at Comfort Suites West of the Ashley. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Ben Creasy, General Manager

Comfort Suites West of the Ashley

2080 Savannah Hwy, Charleston, SC 29407-6287
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