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Recent guest reviews

This was easily the worst hotel I have ever stayed in. My room was dirty (bed un maid, floor was filthy, bathroom clearly not wiped down) I tried to speak to someone at the front desk and honestly felt unsafe being there.

They sold a room to us knowing they were sold out. Terrible

Love it except the $25 late check out fee mmnvhhhnvjf

The staff were really nice, rooms were clean, the price is right

They have balcony doors that cannot be opened, or you have to pay $350. Mine was already broke. The desk staff wasn't knowledgeable about the hotel at all couldn't tell me anything about tv and i had to go downstairs to get towels none was in the room, then she neglected to give me full set just 2 bath towels n 1 wash cloth. Tub needed cleaning. Definitely not worth $95

We feel like we got catfished by this hotel. The pictures were nice online, and the sign in the parking lot said “recently renovated rooms”, so we were off to a good start. We enter the lobby and the person checking us in tried charging my credit card for the stay but I told her I already paid through Orbitz. She claimed we only reserved the room and still had to pay for it. I insisted that wasn’t the case and once I pulled up the receipt on my phone she apparently realized that was the case. She was friendly but seemed very untrained. We walk through the hallway to the elevator that did not inspire confidence. We enter the elevator, select our floor, and nothing happened. Doors wouldn’t close until we pushed the >|< button. The hallway leading to our “renovated” room was bizarre. We reach our door and the electronic lock to slide our room key into was visibly dirty, just caked with dust. We enter the room and immediately there’s an overwhelming musty odor like stale cigarettes. There were black dots on the walls that looked like mold or possibly dark splatter. There were dark scuff marks and chipping paint on the doors and walls and the bathroom wasn’t even painted. There were splotch marks on the wall as if they intended to paint it but never got around to it. It looked like there was mold growing on the wall by the tub too. We felt dirty just being in that hotel, so we booked another one down the street that was slightly more but worth the peace of mind.

Scary part of town! THis should not be rated as a 3 star!

Horrible place. Not worth the savings. Someone was in our room upon arrival. No towels. Toilet seat was broken.

Nice reception and breakfast attendant.

Good place to stay the night before our cruise since we had a 6 hour drive! Price was pretty good too compared to downtown hotels!

When we arrived to check in the woman was calling someone on speaker over and over again and she barely spoke to us. When we got to our room the floors were dirty and there was a very dirty chair in our room with a burn hole. It was gross! The room also had a terrible smell and you aren’t allowed to open the balcony door due to it being a fire hazard. I will never stay at the grand hotel again! Do yourself a favor and spend a little more money on a nicer place!

The entire hotel smelled like cigarettes, sketchy people walking around, including someone sleeping in the lobby at 2am. The trash can in the bathroom looked like they never bother to rinse it out or dispose of it as there was something disgusting in there. They offer complimentary amenities, although when I asked I got redirected to 2 different people to find out that they were out. The elevator was completely disgusting, there was food, cigarette butts, finger prints everywhere, questionable wet spots. The elevator creaked and felt very unsafe, we used the stairs to find more cigarette butts, hair chunks, writing on the wall, and trash. Terrible.

Hotel is right off the highway and you can easily access Charleston and Folly beach. However the hotel is older and has a bit of a mildew smell. The floors have been redone and the bathroom has been remodeled but the walls and ceilings could use a little work. The room felt very humid but in a pinch, this hotel is greatly priced and I felt safe

There were leaks in our room, multiple leaks in the main lobby, cleaning up the water from the leak resulted in a black towel, outlets (not just cover) coming detached from the wall, key stopped working, no change for washer and dryer, washer didn't clean clothes, full payment on dryer didn't dry clothes thoroughly. Staff was friendly.

I got there late and I wasn't sure I felt really safe. You know that something is off when you see that the police department has designated parking reserved for them! Inside, the facilities are a bit old and outdated. The doors to the rooms need painting. My room key stopped working by the next morning and I had to get another one. The shower head was not on tight and was spraying all over the ceiling tiles. If you stay here for the price and want something other than bad coffee and waffles, I would suggest to go to the nearest Chick Fil-A or IHOP. A fight broke out in the lobby in the morning while we were having breakfast and the cops were called. Hotel employees were scrambling to lock us all in the little cafeteria where "breakfast" was available. I was glad to be checking out soon.

Dorchester Rd North Charleston SC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Charleston Grand Hotel places you within a few miles (5 km) of Riverfront Park and H.L. Hunley Submarine. This 128-room hotel welcomes guests with a restaurant and conveniences like an outdoor pool and free in-room WiFi.


Dining

This hotel has a restaurant where you can enjoy a bite to eat.


Rooms

Charleston Grand Hotel's 128 rooms are air-conditioned and provide balconies, microwaves, and refrigerators. Guests can expect free WiFi and 45-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Coffee makers, free local calls, and safes are other standard amenities.


Property features

At Charleston Grand Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available on request) for USD 10.00 per person. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, a meeting room, and laundry facilities.

Room options

2 Doubles Room, Non Smoking

2 Double Beds | Sleeps 4

2 Room Suite, 2 Double Beds, Non Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

ADA Room 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

King Efficiency Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Charleston Grand Hotel

Everyone (23) Couples (28) Business (9) Family (13) Other (4) Friends (3)
1
Everyone

This was easily the worst hotel I have ever stayed in. My room was dirty (bed un maid, floor was filthy, bathroom clearly not wiped down) I tried to speak to someone at the front desk and honestly felt unsafe being there.

By on May 17, 2021

5
Everyone

By on May 7, 2021

1
Family Family

They sold a room to us knowing they were sold out. Terrible

By on Apr 11, 2021

5
Everyone

Love it except the $25 late check out fee mmnvhhhnvjf

By on Oct 6, 2020

5
Everyone

By on Jan 20, 2020

5
Family

The staff were really nice, rooms were clean, the price is right

By on Dec 5, 2019

1
Everyone

By on Oct 26, 2019

2
Partner Couples

They have balcony doors that cannot be opened, or you have to pay $350. Mine was already broke. The desk staff wasn't knowledgeable about the hotel at all couldn't tell me anything about tv and i had to go downstairs to get towels none was in the room, then she neglected to give me full set just 2 bath towels n 1 wash cloth. Tub needed cleaning. Definitely not worth $95

By on Apr 27, 2019

Review comment responded on May 8, 2019

We sincerely apologize for any inconvenience you may have had during your stay. Yes the balcony doors are sealed because of a near death mishap a few yrs ago with a small child and even though we made serious attempts to keep them sealed contractors come with their tools and remove the brackets which is why we implemented the charge. Seeing a child dangle from a 4th floor balcony is a vision we never want to see again. We will address the front desk issue of knowing more about the TV's an the hotel amenities. We have gotten housekeeping linen shortage resolved we are very sorry for the inconvenience

1
Friends

We feel like we got catfished by this hotel. The pictures were nice online, and the sign in the parking lot said “recently renovated rooms”, so we were off to a good start. We enter the lobby and the person checking us in tried charging my credit card for the stay but I told her I already paid through Orbitz. She claimed we only reserved the room and still had to pay for it. I insisted that wasn’t the case and once I pulled up the receipt on my phone she apparently realized that was the case. She was friendly but seemed very untrained. We walk through the hallway to the elevator that did not inspire confidence. We enter the elevator, select our floor, and nothing happened. Doors wouldn’t close until we pushed the >|< button. The hallway leading to our “renovated” room was bizarre. We reach our door and the electronic lock to slide our room key into was visibly dirty, just caked with dust. We enter the room and immediately there’s an overwhelming musty odor like stale cigarettes. There were black dots on the walls that looked like mold or possibly dark splatter. There were dark scuff marks and chipping paint on the doors and walls and the bathroom wasn’t even painted. There were splotch marks on the wall as if they intended to paint it but never got around to it. It looked like there was mold growing on the wall by the tub too. We felt dirty just being in that hotel, so we booked another one down the street that was slightly more but worth the peace of mind.

By on Mar 25, 2019

1
Everyone

Scary part of town! THis should not be rated as a 3 star!

By on Oct 18, 2018

Review comment responded on Nov 29, 2018

We apologize but unfortunately we can't control the surroundings

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