After waiting in a very long line to checkin we were promised a room with a view then after waiting 2 hrs. were given a standard rm. had to go back downstairs (with our luggage) to front desk & complain (they did change our room) Also I am a Hilton honors gold club member and get complementary breakfast ...
This was my third visit to the Palace. I love the rooms the the pool. The restaurants are very nice but extremely expensive. The bar service at the pool is extremely slow. There isn’t any consistentcy with the drinks either. I was pretty disappointed with the service is general expect for the breakfast ...
When we first arrived at the hotel, we were immediately met by very professional, friendly, and attentive, concierge and bell hops. This experience was repeated over and over whenever we interacted with any of the hotel staff. They were all equally warm and professional. The entire hotel was clean ...
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Excellent hotel!!!!, near to the beach, very good staff, excellent restaurant and breakfast!!!!!
Great location and staff. Highly Recommended. The front desk was really special and the breakfast was amazing.
All the staff was very kind and professional. And helpful. I've been to Rio many, many time and was really impressed with this place. I will definitely stay again. Beautiful view from the roof deck. The pool water was a bit cloudy, I would count on it being some great pool but the deck is very nice. There is a bar right there and great fitness center. Breakfast is included and it was very nice. Especially the fruits. Lots of food, lot's of pastries and breads. Look forward to staying there again.
Excellent experience. Valet parking only ($6/day). Currency exchange at competitive rate. Unbeatable location in Barra Da Tijuca. Great view from top floor pool. Friendly and helpful staff, nearby restaurants, safe neighborhood. Rooms are spacious and look renovated. Breakfast is hearty and delicious. Would definitely recommend.