Skip to main content
Beginning of main content

Kydon, The Heart City Hotel

4.0 out of 5.0

Recent guest reviews

The Kydon was always a very good hotel. In recent years it has become truly exceptional. From our initial contact with manager through to delivery of service, the experience was one of utter professionalism and attention to detail.

Great hotel with a great location close to the covered market and a short walk from the old harbour.Extremely friendly and helpful staff. I definitely recommend a stay here, you won't be disappointed.

Great location for Samaria Gorge hiking trip. Walked a couple blocks to bus station, took bus to Omalos (trail head w/ taverna). Once hiked finished, took ferry to Sfakion and return bus to original bus station!

Walking distance to everything in Chania. Our rooms which were junior suites had a view of the market so a treat to watch dancing on the weekend we were there. Very big comfortable rooms, so I do recommend the suites. Although the bathroom is small. The staff at the front desk helped with with anything we needed /asked so were good. We had some fun with the staff in the bar/dining room as we ate a late snack when we arrived and opted to eat another meal there. Very friendly, and made for enjoyable nights. The breakfast was not so good, they seem to run out of hot food and that was it, bad luck. Other than this we enjoyed our stay.

Wonderful hotel and wonderful service. The breakfast was simply amazing, varied and healthy. The reception is open 24/7 and they can advise on area attractions. The location is great, right in front of the Agora market, accessible to everywhere. The suite we ordered was large and spacious, with a huge TV screen and a large balcony. The level of cleanliness is very high. A wonderful reference to children and their needs. It was a pleasure. No doubt we'll be back again.

Tis is a lovely hotel to stay at. It is right in the city centre, with free parking, so you can walk quickly to everywhere. The rooms are clean and modern. The staff and service is excellent. Breakfast will fill you up for the day.

We stayed 4 nights in this hotel in August the room was spotless, serviced it seemed like as soon as we walked out of it. You are across the road from the markets on the edge of the city centre a 5 minute walk to old town where everything happens. It is a great old town will lots to do.. you are also a short walk to a couple of beaches it is just a great hotel to explore Chania.

Excellent value and superb service from everyone working at the hotel.Only down side this time was our room overlooked a very busy, narrow street which meant a lot of traffic noise and exhaust fumes rising when sitting on the balcony.Would recommend this hotel to anybody.

Perfect location and there is a parking. Staff was very welcoming and helpful. Room was above a very busy road but the double glazing did the job. The room was spacious but the bathroom was really tight, only negative comment. Breakfast was great, quality and choice. Stay clear from the Vin de Pomme Mousseux that said, even for a sip. Practical tip: when you arrive by car, stop in front of the hotel hoping there is space (we had no problem), a member of staff will drive your car to the small in house car park or to a further location.

Nice hotel to be in the centre of Chania and near old town. Breakfast extensive buffet although get them to make you coffee from machine rather than the horror that they serve up round the tables. Welcome drink voucher was nice touch and started two nights in Chania well on the balcony watching the hustle and bustle of central Chania. Parking is useful - they take your keys and move your car to one of their three car parks. Palaver if you want to use the car but we didn’t until leaving. Staff were lovely and helpful.

Sof. Venizelos Sq. & 2 Str. Tzanakaki Chania Crete Island

Hotel highlights

  • Walking distance to Venetian Port
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Chania Town within a short walk of Venetian Port, Kydon, The Heart City Hotel is within a mile (2 km) of other popular sights such as Chania Lighthouse. This 4-star hotel has 114 guestrooms and offers free in-room WiFi, free valet parking, and a 24-hour business center. It's in central Chania and also a short walk from Chania Central Market and Municipal Art Gallery of Chania.


Enjoy a bite to eat at Square, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Guests can expect to find free WiFi and 49-inch a Smart TV with satellite channels. Memory foam beds sport premium bedding and pillow menus, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a balcony, an iPod dock, and a minibar.

Property features

Guests of Kydon, The Heart City Hotel enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. If you drive, put free valet parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free use of bicycles, a computer station, and express check-in.

Room options

Classic Room

Full 1 | Sleeps 2

Comfort Room

Queen 1 | Twin 2 | Sleeps 3

Superior Room (Old Town View)

Queen 1 | Twin 2 | Sleeps 3

Presidential Suite, City View

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend this hotel

Total of 1292 reviews