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Kydon, The Heart City Hotel

4.0 out of 5.0

Recent guest reviews

We stayed for four nights in a nice room. We slept very well in a good bed. There are two different kind of pillows to choose from. The staff are very Nice and helpfull. It was my birthday during the stay and the management and staff surprised me with a cake. The location is very good, right in the middle of the city. The only thing that made me disappointed was the breakfast. Some different yougurths to choose from and some darker bread would have been nice.

It's good to see that the quality of this establishment remains at high level! Third time in a raw in two years, and the standards remain high: Very comfortable room, remarkable staff, excellent breakfast. These added to the location, make this hotel the perfect choise for your stay at Chania town.

Stayed for two nights. The staff were professional and courteous. The room was on the 4th fl. and was very clean and nicely decorated. Looked like it was recently remodeled. There was a welcome gift of 1 big bottled water and free access to 2 small water bottles form the mini bar. The standing shower was very roomy and everything was nicely oriented and very functional. The was a full compliment of bathroom amenities, from spa quality shampoo and body wash, to lotions, shaving kit, toothbrush kit, shower cap, make-up remover etc. The bed was super comfortable and there were pillows with different firmness to accommodate various preferences. There was a wall mounted big screen TV with a rich variety of satellite programs for various language speaking guests. One of the best breakfast buffets with many choices in coffee, beverages and food items. I was nicely surprised by discovering that they offered a nice variety of good quality local Cretan products on top of everything else. Would definitely stay again.

Hole is at very good location with It's own parking, free WiFi. I was there for 5 days with group, Staff were very helpful and accommodating prior to booing and through out our stay. I went half board and dinner served at its restaurant were out standing compair to what we paid for as was packed lunch (Lunch box). I would defo make this place recommendation and stay here if i go back to Chania. Thank you very much for all the staff who made us welcome and looked after us during our stay.

The hotel has a great location, just in front of the Chania Municipal Market. I thought it would be noisy, but there was no noise at all. We stayed in 2 differents rooms, one was an apartment with 2 rooms - they are so thoughtful that they provide a color book for the kids, welcome shots / drinks. I totally recomend and would love to go back! <3

This place is one of the best places in Crete to stay, the bar staff are brilliant. Especially Stavvy, such a friendly and helpful women. Well done Kydon for employing such an asset. The Kydon should be very proud of this lovely lady.

Great stay. Staff members were polite and proficient. The breakfast was an outstanding selection of cereals, western standards and mediterainian fare. Parking valet service was convient and the internet connection worked well for my business and entertainment needs.

Reception, Bar and restaurant staff were very friendly, helpful and knowledgeable. Bed really comfortable and water and tea/coffee facilities in the room and toiletries were a bonus. Breakfast very good. Great central location.

very good hotel and very good prices. I like it very much. it is in the hurt of the town it has a lot of modern equipment. In generall i am going to stay everytime in that hotel when i am visiting chania.

Perfect room. Very clean, quiet, fantastic double bed and nice view from our balcony. They keep every day the room clean, they gave us water for free and we found very tasty ( free of charge) Christmas sweets Home Made!!! All the staff very very helpfull. For city Hotel is perfect!!!

Sof. Venizelos Sq. & 2 Str. Tzanakaki Chania Crete Island

Hotel highlights

  • Walking distance to Venetian Port and Chania Lighthouse
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Kydon, The Heart City Hotel places you in Chania Town, within a leisurely stroll of popular sights such as Venetian Port and Chania Lighthouse. This 4-star hotel has 114 guestrooms and offers free in-room WiFi, free valet parking, and a 24-hour business center. It's in central Chania and also a short walk from Chania Central Market and Municipal Art Gallery of Chania.


Enjoy a bite to eat at Square, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Kydon, The Heart City Hotel's 114 soundproofed rooms provide balconies, iPod docks, and minibars. Guests can expect free WiFi and 49-inch LED TVs with satellite channels. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free bottled water, laptop-compatible safes, and phones are also standard.

Property features

Guests of Kydon, The Heart City Hotel enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. If you drive, put free valet parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free use of bicycles, a computer station, and express check-in.

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend this hotel

Total of 1140 reviews