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Kydon, The Heart City Hotel

4.0 out of 5.0

Recent guest reviews

Great stay. Staff members were polite and proficient. The breakfast was an outstanding selection of cereals, western standards and mediterainian fare. Parking valet service was convient and the internet connection worked well for my business and entertainment needs.

Reception, Bar and restaurant staff were very friendly, helpful and knowledgeable. Bed really comfortable and water and tea/coffee facilities in the room and toiletries were a bonus. Breakfast very good. Great central location.

very good hotel and very good prices. I like it very much. it is in the hurt of the town it has a lot of modern equipment. In generall i am going to stay everytime in that hotel when i am visiting chania.

Perfect room. Very clean, quiet, fantastic double bed and nice view from our balcony. They keep every day the room clean, they gave us water for free and we found very tasty ( free of charge) Christmas sweets Home Made!!! All the staff very very helpfull. For city Hotel is perfect!!!

I visited this hotel during a weekend. It is really in the heart of Chania. Every attraction in the town is in walking distance. The hotel offer all the amenities a traveler needs. I really enjoyed my stay.

Kydon was the nicest but also the most expensive hotel I stayed in in Crete. It is located close to the old town and so in walking distance to most of the sights and many restaurants. They also offer free valet parking which is god sent in this car choked city. My room was to the back by choice as the ones facing the street tend to be noisy (but do offer a sea view). Be aware that the hotel is undergoing renovations in parts of the hotel. So there is a bit of noise during the day but work stops at 6pm. My room was very large and had bedding that was higher end and very comfortable. Free water was provided and there was a full mini bar. There was also a nice welcome gift in the room. The bathroom was excellent with strong water pressure and very nice amenities. There was a good sized balcony. The breakfast buffet was above average for Greece and included higher end items such as smoked salmon and overall more variety than usual. The hotel staff was very friendly and helpful. Kudos to management for having such well trained professionals. Overall a very good choice for a few days while exploring the West of Crete.

It was very warm in the room and ask about the AC and they told me it was off, so I had to sleep with the door open and was very noisy with the street noise. There was also construction going on in the back of the hotel.

Well this was our second stay at the kydon after celebrating my wife's birthday there in February 2017.(which was a total success,see earlier review) this time it was to celebrate our golden wedding anniversary,unfortunately this review will not match the previous visit. 1/ the hotel was having building work done which we where not informed of when booking direct with the hotel. 2/ I asked for a quite room and was informed by the reception that we would not hear any work going on,though this was not the case,drilling sound. 3/ the desk area below the wall mounted television had stains all along it' so we asked to be moved,which the reception gladly did. 4/ the new room on the third floor( room 309 ) had a large white stain as you walked in the door as well as the ceiling in the shower area looked as it good do with some remedial work ,but hey we're not moving again. I could have booked through a third party site and paid €15 less,but I thought well the were good on our previous stay so pay the full amount ( wrong choice). 5/ did we have a nice night out in chania you bet,went to the boheme restaurant and they really looked after us. Did we enjoy our big 50th wedding anniversary at the kydon,sorry to say the didn't make our stay as special as we would've liked.

I Stayed here for 4 nights recently and was impressed with this hotel, The hotel Itself looks modern and newly refurbished. The rooms were also modern and clean. There was a large flat screen tv, air con, safe...etc The location is probably one of the highlights, centrally located and a 5 minutes walk to the old port where there are lots of bars and restaurants. Breakfast was good and had a good variety of cooked and cold food. Overall I would recommend this hotel and would definitely stay here again

Very good hotel if you want to be in the heart of the city and very close to the old Venetian harbor. The rooms were very nice and clean, with all the necessary facilities and the hotel's personnel very friendly and helpful. A very good choice.

Sof. Venizelos Sq. & 2 Str. Tzanakaki Chania Crete Island

Hotel highlights

  • Walking distance to Venetian Port and Chania Lighthouse
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Kydon, The Heart City Hotel places you in Chania Old City, within a leisurely stroll of popular sights such as Venetian Port and Chania Lighthouse. This 4-star hotel has 114 guestrooms and offers free in-room WiFi, free valet parking, and a 24-hour business center. It's in central Chania and also a short walk from Chania Central Market and Municipal Art Gallery of Chania.


Enjoy a bite to eat at Square, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Kydon, The Heart City Hotel's 114 soundproofed rooms provide balconies, iPod docks, and minibars. Guests can expect free WiFi and 49-inch Smart TVs with satellite channels. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, free bottled water, and laptop-compatible safes are also standard.

Property features

Guests of Kydon, The Heart City Hotel enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. If you drive, put free valet parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free use of bicycles, a computer station, and express check-in.

Room options

Triple Room

Full 1 | Twin 1 | Sleeps 3

Standard Room

Full 1 | Twin 1 | Sleeps 2

Standard Single Room

Twin 1 | Sleeps 1

Junior Suite, City View

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 1129 reviews