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Kydon, The Heart City Hotel

4.0 out of 5.0

Kydon, The Heart City Hotel

4.0 out of 5.0

Recent guest reviews

We arrived at this hotel purely by accident, our Tui flight home had to do an emergency landing at Chania Airport, so we stayed overnight at this lovely hotel. I stayed in a triple room with 2 other sisters, the room was a little bright and clean with a big flat screen TV on the wall, tea, coffee kettle facilities, guest slippers and robes which was a nice touch a tad small with a double bed and single bed, the bathroom is very small with a sit down bath shower which we found interesting. Not sure if they have wider doors for anyone with a wheelchair or disability for entering and using the bathroom in this hotel. There is a patio area but very noisy during the night and day, I thought they had double glazed patio doors for the noise which kept us awake all night. The hotel is nestled in a busy mid town area so there is traffic, shops, apartment building all around it. Breakfast was delicious I had scrambled eggs, bacon, sausage, toast orange juice and coffee, there is a nice buffet section for you to choose from if you don't want a hot breakfast. Due ton our flight delay we stayed for lunch which was served at 1pm again the lunch was outstanding I had a Greek salad with chicken which was very filling, the waiting staff speak English and we're very attentative and pleasant with you. Overall I would definitely stay here again if I'm visiting Crete.

Stayed couple of days in winter. Helpfull and friendly staff! Clean and nice decorated. Location Amazing if you prefer to stay in-town. Walking distance from Old town and Chania harbour. Highly recommended!

Very nice, clean and comfortable hotel in the heart of the city. Rooms comfortable, nice polite staff, very nice breakfast. They offer free closed parking and by foot you can go everywhere. Highly recommended

Our best in Chania. And we will come back every time we are in Chania. Good service, personal and in the middle of the town. Good food and drinks. The room are beautiful and clean. And we also like that we can park our car in the backyard ;)

Hotel was beautiful in the dining area and lobby was pretty as well. Breakfast buffet was great with quite a large selection to choose from. Room was okay as the room and bathroom was quite tight. Bathroom appears to have been recently remodeled which they did a pretty good job. Also located in the town center of chania and is directly located cross from the market place and many restaurants and cafes!

Great location and super friendly staff who were always very attentive. Dinner in the hotel restaurant was very good. I would stay here again if I was traveling to Chania.Short walk to old Venetian Harbour and across the street from the indoor farmers market.

Short notice on a large party but the staff was quick and very respectful. Rooms and restaurant in the hotel were fantastic. Would stay again without a doubt. The only small issue most of us had was not being able to control the temperature.

all perfect, flexibility and kindness of Hotel personnel I really appreciated. I strongly recommend. Excellent quality and quantity for food. Breakfast buffet was excellent. Large room with king size bed. Kind attention for my birthday: cake !

Our family spent the night in their executive suite; excellent room. From the front desk, to the bellhop, to the valet the staff was amazing. We called ahead and the hotel even helped us arrange child care in our room so my wife and I could enjoy an evening at the hotel restaurant. Great location in the center of old-town Chania. Wonderful experience!

Good location. People on the hotel where always very pleasant.Bathrooms need renovation and attention to details, has on my view they are bellow average bith in finishes and space.Small details need to be worked out, because if they are well implemented they leave a good image and a plus, but when not they degrade the hotel image (there is no reason for some guests to have chocolates on their beds and others not - it is very bad image).

Sof. Venizelos Sq. & 2 Str. Tzanakaki Chania Crete Island

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Free parking
  • Onsite dining
  • Health club

Located in Chania Town, Kydon, The Heart City Hotel is a short distance from popular attractions such as Chania Archaeological Museum and Venetian Port. This 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking. Old Venetian Harbor and Chania Lighthouse are also nearby.


This hotel serves as home to a bar, along with a restaurant that specializes in Mediterranean cuisine. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:30 AM.


Beds sport premium bedding. Other standard amenities include an electric kettle and a phone.

Property features

At Kydon, The Heart City Hotel, guests have access to a health club, free WiFi in public areas, and a business center. If you drive, put free parking to good use. Dry cleaning/laundry services make packing light an option. Additional amenities include express check-in, express check-out, and an ATM.

Room options

Superior Room (Old Town View)

Full 1 | Twin 2 | Sleeps 3

Junior Suite (Square View)

King 1 | Sleeps 4

Family Suite (Square View)

Full 1 | Sleeps 6

Comfort Room

Full 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend this hotel

Total of 1336 reviews