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Sheraton Cerritos Hotel

3.5 out of 5.0

Recent guest reviews

The team here was very nice but the hotel is beat and the water pressure is awful - it nearly stopped when other guests flushed the toilet or took a shower. Also, there are no refrigerators in the room. I requested one and housekeeping brought it up. She was literally dragging the frig by the cord is if it were a stubborn dog. Funny but perhaps that is why there is a refrigerator shortage there.

Overall, the service and stay at this hotel is good. One thing, the bathroom lock is not working in the room I stayed at. That is the only issue, but it no big deal for me.

Nice hotel, lots of people. No mini fridge or micro tho.

Clean hotel in a nice location! Great staff, and facilities!

It was comfortable, yet you have to pay for extras, like wifi-10$ , breakfast-15$ , water-3$ , there was no refrigerator or microwave in room, and TV channels sucked. The parking was kind of scattered just pick one without a towaway sign. If you enter property from wrong street it can be a maze to get to especially at night. Overall I wouldn't go there again.

Convenient location to big box retail stores and freeway. Overall, the hotel was clean.

Everything was top notch except when we went to link to the internet and they wanted an additional 9.95. We didn't out of principal and will choose a free-wifi hotel next time.

I had a great time. Beds are very comfortable. Staff not so attentive. I would have had an amazing stay if room service was improved.

The staff, accommodations and amenities were all very nice. I will definitely book there again.

Clean, great location near my relatives, comfortable beds. Was a little difficult to get some plates sent up to the room, but it worked out. Easy parking. Great breakfast.

I was in town for a wedding and this hotel was close by and perfect for our trip. The room was clean and the staff was very friendly. We had our dogs with us, the place was good for all of us to feel comfortable.

perfect location for me,staff was great,comfortable rooms, near fwys, shops ,parking

It was really nice a little expensive sometimes have stayed here a number of times the price can really jump around

I just stayed for a night but the room was perfect. Very clean, lots of space and really comfortable bed!

Relaxing, fun,much needed,suprising.satisfied,Not expensive

It's a very nice hotel, been there about 4 times now. The beds are really comfortable, the rooms are really nice! My gf and I will be back!

Really nice and cozy made me feel at home. They were on it

Room wasn't ready at promised time . We had to wait 1hr after a long travel . Front desk was unworkable when it came to Giving us a fare rate for additional room for Kids . Not a family hotel staff made that clear . Location was good . Small rooms small closets

Very convenient location and great all the way around:)

Hotel staff were very courteous. Hotel is close toshopping malls and restaurants.

12725 Center Court Dr S Cerritos CA

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Sheraton Cerritos Hotel places you next to Cerritos Center for Performing Arts and within a 3 miles (5 km) of La Palma Intercommunity Hospital. This 203 -room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free self parking. Hawaiian Gardens Casino is also nearby.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is available for a fee.


Rooms

All 203 air-conditioned rooms provide coffee makers, free weekday newspapers, and ironing boards. Guests can expect WiFi, wired Internet, and flat-screen TVs with satellite channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Rooms also include desks.


Property features

At Sheraton Cerritos Hotel, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, 12 meeting rooms, and conference space.

Room options

Junior Suite

King 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Traditional Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Sheraton Cerritos Hotel

Everyone (4) Couples (18) Business (4) Family (16) Other (3) Friends (3)
3

old hotel, friendly staff

Everyone

The team here was very nice but the hotel is beat and the water pressure is awful - it nearly stopped when other guests flushed the toilet or took a shower. Also, there are no refrigerators in the room. I requested one and housekeeping brought it up. She was literally dragging the frig by the cord is if it were a stubborn dog. Funny but perhaps that is why there is a refrigerator shortage there.

By on Jun 22, 2017

Review comment responded on Jun 27, 2017

Thank you for writing an online review about your recent stay. Excellent customer service is what we are proud of and I'm happy you feel the same. I have shared your comments with the team so that we can improve our product and service. Thank you again for sharing your experience with us.

4
Everyone

Overall, the service and stay at this hotel is good. One thing, the bathroom lock is not working in the room I stayed at. That is the only issue, but it no big deal for me.

By on Mar 6, 2017

Review comment responded on Mar 8, 2017

Thank you for sharing your experience with us. I'm pleased to know that you received great service. I am sorry for the bathroom lock, wish we had the opportunity to resolve the problem while you were with us.

5

nice

Everyone

Nice hotel, lots of people. No mini fridge or micro tho.

By on Jul 10, 2016

5
Everyone

Clean hotel in a nice location! Great staff, and facilities!

By on Jun 14, 2016

3

anniversary with wife,

Couples

It was comfortable, yet you have to pay for extras, like wifi-10$ , breakfast-15$ , water-3$ , there was no refrigerator or microwave in room, and TV channels sucked. The parking was kind of scattered just pick one without a towaway sign. If you enter property from wrong street it can be a maze to get to especially at night. Overall I wouldn't go there again.

By on Aug 25, 2015

4

summer vacation

Families

Convenient location to big box retail stores and freeway. Overall, the hotel was clean.

By on Aug 4, 2015

3

round trip on family business

Couples

Everything was top notch except when we went to link to the internet and they wanted an additional 9.95. We didn't out of principal and will choose a free-wifi hotel next time.

By on Jul 23, 2015

4

great rooms!!

Couples

I had a great time. Beds are very comfortable. Staff not so attentive. I would have had an amazing stay if room service was improved.

By on May 16, 2015

5

great business trip.

BusinessTravelers

The staff, accommodations and amenities were all very nice. I will definitely book there again.

By on Apr 25, 2015

4

one night stay

Families

Clean, great location near my relatives, comfortable beds. Was a little difficult to get some plates sent up to the room, but it worked out. Easy parking. Great breakfast.

By on Jan 12, 2015