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I don't expect much in the way of ski accommodations. I'm happy if someone throws a blanket on their couch. I have even slept in my car in the parking lot at a mountain. I don't care. So what a shock I had when my kids and I walked into the lodge at Jackson Gore! They took care of everything. We walked in, early in the morning, before check-in. I left the keys in the car and we put our boots on and got on the lift. When we returned that afternoon, our bags were waiting for us in our room. Our shoes were missing and had to be tracked down. And there was no microwave in the room so we had to heat our breakfast burritos on the coffee maker burner - Ski Bum Level 11. But otherwise, this was a real treat for us. And since we were slopeside, my kids got first chair on a powder day. They are now officially spoiled.
The best part of the room was the pillows. Well done!! Wish everyone had pillows that comfortable. Made the bed more comfortable. Room was typical mountain room, no frills, computer area was too small as was the tv. Remote was not working. The bathroom had some updates, but not enough. The restaurant Buffett was not good. However, we are here for a trade show off season so I will give them a pass on that. The bar staff was great. The grounds were excellent, plenty to do. Would recommend.
This place is good. Plus points are that you have lot of space including kitchen. View is really good. Problem i faced was that i had book tickets through 3rd party and no one told me where to pick up keys or check in from because its different place from the actual residing place. We drove for an hour to find the place to check in. Also they had put conditioners in 2 if our rooms and no shampoos. Overall a good place.
This was our first time at this resort and I have to say , it was such a wonderful stay . Came here with my family to ski . We were so happy with how clean and organized everything was . We usually go to the poconos to ski so this was very different and so convenient. Staff was very friendly and professional. We rented our skis there which was great . Of course the rental and the private lesson we got for my daughter was pricy , but it was worth it . Everything you need is on sight . We went out to eat near by at a place called homestyle hostel , it was amazing . Also the resort have a restaurant on site which is very good . The lifts close at 4 so things get pretty quite after that . The pool is great for the kids . Overall we would definitely return here .
very nice area. my favorite ski area in the us and northeast. a bit pricey but it is very nice well groomed and well cared for. the food and seating and entertainment is by far acceptable. we are already planning on attending next year same time. thanx. if you like the review give a thumbs up. plz
Stay at the Mountain Lodge at the base of the mountain Accommodations average. Condo clean except for empty plastic bottle under bed Master bedroom had king but mattress uncomfortable, pillows very firm Fireplace smoked at first, adjusted damper few times Parking is ok but had to park in lot farther away than desirable as there was ice. Parking lot dark with a few lights out so a little sketchy coming back to condo at night Otherwise, good location Got condo for $230 w tx. Would not pay more unless sharing There is access to pool and gym but these are located at Gore Mtn so we're not convenient for us Perk is that you can leave car in lot through the next day if needed Did not use tv so can't comment. Wifi was good
Just a quick stop over on our travels through Vermont. The staff were outstanding, so welcoming and friendly upon our arrival and checkin. I went for an early morning swim at the pool and the staff there were equally as nice. We were a little disappointed that the ski lift and log ride had closed the previous weekend but that was bad checking on our account. We travelled to Stowe and went on the gondola ride up to the top of the mountain which was great. The chap at checkout was also very friendly and gave us some good tips for our onward travels. Would not hesitate to recommend this hotel.
Complacency and ignorance from management. As you will read of others experiences here, this resort is like going to a nice dinner and buying a crappy bottle of wine. Whoever built the resort was thoughtful about the quality of the grounds, and then made a huge mistake in hiring inexperienced customer service individuals with seemingly no education in hospitality. If they did have an education, they either don't care or they should ask for their money back. My wife and I found $130 in an unmarked envelope outside of our hotel room, we went downstairs to inform the staff, as there was a wedding occurring that night and we figured someone had dropped it on their way to the event. We decided to inform the hotel and ask that they call us directly if anyone came to claim it so we could ensure the money was returned to it's rightful owner (keep in mind if we wanted to keep it we would not have gone downstairs to tell anyone about it). Instead of being met with a thank you from the concierge, Elizabeth, who I think eats kittens and puppies for breakfast. She went on to make us feel horrible about not handing the money over to her, and went on to say "well they are our guest and it is probably payment for one of "our" vendors (forgive me Elizabeth if we don't trust you, your response is exactly why we did not want to leave it with you). We were treated like thieves instead of concerned guests who wanted to help someone have a better day and experience at "your" hotel. We were not treated as "your" guests. After shaking her head in disgust she agreed to our terms and took our room number and telephone number. In only a few minutes we received a call in our room from a man named Ross. On the call the man said to me, "Hi, I think you found "my" envelope with money in it". When we went down to return the money to the owner, we approached a man at the front desk. I asked, "are you Ross", the man said no, only to be interrupted by someone from the hotel saying, oh "I'm Ross"...Ross, the night manager proceeded to explain a shaky story about how one of the bridesmaids dropped the envelope and he would return it to her, at this point my wife and I wanted to just get back to our vacation so we handed over the money. I told Ross about how we were treated moments earlier by one of his staff, to which he responded "I can't speak for their behavior I wasn't there", but he was sure to let us know "we did the right thing"...thanks Ross, you're a hell of a guy. Other than the awesome front desk services, our toilet seat was broken which was really pleasant because every time you sat down it pinched your skin and we were pleasantly surprised to come back to you room to find "fresh" towels that had black stains all over them like they were dropped in the dirt. It was an awesome trip!!!!....
We spent 1 night in room 302B (B building) and I'm glad I didn't vacation here. Pros: Proximity to the Clock Tower base area if that is where you want to be. Fireplace in unit, decent dishes/supplies, desk staff was enthusiastic and tried to be accomodating. Cons: No elevator AND ski locker also next to your unit door, so if you are on the 3rd floor that means lugging skis up every day, strange poorly designed meandering stairs up to the 3rd floor, poor signage, dated condo with beat up walls, poorly lit drop-off and parking areas, no maintenance of decks that are full of snow and unusable in winter. Overall the the building comes across as "circa 1988 beat up". We didn't have time to use the pool or spa.
If I hadn't asked, I would not have cared but.. When I booked my massage, the person gave directions to the spa by noting it was near the daycare center. So I asked whether I would be able to hear children. I was advised no but during my massage I heard kiddie music in the background that was fighting with my relaxation music to be heard through the wall. I wasn't impressed. Might not have been kids but it was still like having a mosquito buzzing around your head when you are trying to sleep. What was worse? My massage started off with a fire drill! So the building was evacuated and it was cold (4 degrees). When we returned to the spa I was first told by someone checking me in that my massage would be 50% off. Then someone else came in from the front building/desk and said it was free. Had my massage, definitely not my best but I also wasn't feeling great (but she kept the lights on and didn't offer a mask for my eyes-that's never happened) listened to the competing kiddie music versus the relaxing music and thought, well, it's free, it's not the best but it was free and given the timing with the fire drill (Did I mention my therapist hands we're FREEZING!!!!) and me not feeling well, there was logic in complaining. Then you do what's right, check my your therapist on the price,she verifies she heard the other staff person say it was being 100% refunded, and you tip big. It's the right thing to do. But then just for the heck of it, you return your key and check in at the front desk and some miserable woman tells you it's not free, it's 50% off. "But your employee came to the spa, in front of two other therapists and said it was 100% refunded" and you get nothing, not even an apology for the confusing messages you received- just that you have to pay half. It wasn't worth even the half, sadly it wasn't worth the tip. So given all these circumstances, I'd never recommend Okemo's spa. While okay massages can happen- you can fix that by asking for a new therapist. But you are not fixing kiddie music through the walls nor poor customer service and rude employees. Spas should not be placed near daycare centers- who designs these two things together without sound proofing the walls- people need massages because of the stress children can cause!!! Travel 30 minutes and go to Killington's Grand Hotel's spa. Such a better experience all around. Bonus- Killington has an unbelievable view from the gym and also the hot tubs and pool. Okemo- you look at a wall, trees, security cameras and maybe an inch of the mountain.
Mountain Lodge at Okemo places you next to Okemo Mountain Resort and within a few miles (5 km) of other popular attractions like Jackson Gore Ski Resort at Okemo. This 3-star hotel welcomes guests with 50 rooms and conveniences like ski-in/ski-out access, free in-room WiFi, and free self parking.
This hotel has a restaurant where you can enjoy a bite to eat.
The 50 individually decorated accommodations feature kitchens and balconies or patios, and there's space to spread out with a separate bedroom. TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include fireplaces, coffee makers, and phones.
Mountain Lodge at Okemo offers ski-in/ski-out access, an arcade/game room, and laundry facilities. There's free parking and a free area shuttle. This ski hotel also has an ATM.