Hotel Lucerna Hermosillo4.0 out of 5.0
Recent guest reviews
I was hesitating between 4 stars and 3 but in the end this is a very ordinary modern hotel in a not very charming area of town, with good service, ok food (nothing very remarkable), and a pleasant bar and pool area. Rooms are spacious and well designed. A good base for work in town
I love this place. The service is like no other hotel I have been too. The food is great. Shrimp is literally cooked anyway you ask for it. The beds are the best and the pool ambiente is really nice. Close to the mall and shopping areas. I highly recommend the select rooms since you will get a personal butler to greet you in the executive lounge with happy hour. I am really happy with my stay. I was there for 4 weeks and felt like home after adjusting to the city.
Very nice hotel. The room was spacious, the bed comfortable, the staff polite and professional. We had a lovely dinner in the restaurant and breakfast too. Only drawback was “rain shower” with water that came straight down from the middle. Hard to keep from getting hair wet. Otherwise was a great experience.
The facility, room, gym are good and comfortable. The quality of the food is good. Good customer service. The area where the hotel is located is secure or safe. Affordable prices. Nearby restaurant . Indoor and outdoor areas, beautiful pool and bar. Business center available
I really enjoyed this hotel a lot. The front desk staff are EXCELLENT as is the restaurant employees. The hotel room was exceptionally clean as is the hotel grounds. I don't eat any buffets so I ordered off the menu and was impressed. The food is very good. Cant say enough about this facility. I LIKE IT AND WILL STAY HERE AGAIN!
Had to visit HMO for a few days and found this hotel to be very accommodating. Check in easy. Room clean and large. Pool area is clean and has ample seating and has a jacuzzi. Bar is next to pool and has outdoor seating. Will stay here again in a few weeks. Has a nice restaurant with large menu. Reasonable prices and close to airport a ten minute drive. Staffing is nice and security is good
Recently redecorated in an elegant contemporary fashion, very comfortable rooms, which are very clean and quiet, they have 24 hour room service and concierge service, the pool and gym are very good, the restaurant " el acueducto" in the lobby has breakfast buffet every morning and they also serve brunch and diner a la carte, there is a wonderful bar also in the lobby, the staff is always friendly and ready, check in and check out is without a hassle, for transport you can ask the front desk for a taxi or a van but you can also call uber, the hotel is located close to a variety of banks, shops, shopping malls and the city's civic center.
THIS HOTEL SUCKS!!!! You pay your money and they determine who and when your allowed to have company in your room. I would suggest EVERYONE Stay at the Fiesta Americana, Courtyard (Marriott), Hampton, any hotel other then the Hotel Lucerna!!!!!!! I urge everyone to stop staying at the Lucerna until they change their policies!!!!!
My husband and I spent a gastronomical weekend in Hermosillo and enjoyed our stay at this hotel. It is quiet, well maintained, and comfortable. We found everyone friendly, the employees spoke English and all the staff was quick to help us from holding the doors and helping with luggage, to providing extra coffee at breakfast. We've stayed here before and will stay here again.
I arrived past midnight, exhausted. The check in was smooth and swift, perfect really. The room is big, well-appointed and very clean. 2 bottles of water are a nice touch. Good wake up service and terrific breakfast buffet, including made to order omelets, quesadillas and hotcakes. I could not ask for more.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 157 reviews